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Westchester Medical Center

Patient Advocate

Kingston, NY · On-site

$16.75 - $21.75/hr

The role is based at Health Alliance Hospital and supports the Northern region of the WMCHealth network. Under the supervision of the Regional Director, Patient Experience, an incumbent of this class ...

Westchester Medical Center

Patient Advocate

Kingston, NY · On-site

$16.75 - $21.75/hr

The role is based at Health Alliance Hospital and supports the Northern region of the WMCHealth network. Under the supervision of the Regional Director, Patient Experience, an incumbent of this class ...

Westchester Medical Center

Patient Advocate

Kingston, NY

$16.75 - $21.75/hr

The role is based at Health Alliance Hospital and supports the Northern region of the WMCHealth network. Under the supervision of the Regional Director, Patient Experience, an incumbent of this class ...

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What are the key skills and qualifications needed to thrive as a healthcare professional at WMCHealth, and why are they important?

To thrive as a healthcare professional at WMCHealth, you generally need a relevant clinical degree or certification, strong medical knowledge, and applicable state licensure. Familiarity with electronic health record (EHR) systems, hospital management tools, and compliance with healthcare regulations is typically required. Compassion, teamwork, and effective communication are crucial for providing quality patient care and collaborating with multidisciplinary teams. These skills and qualifications ensure high standards of patient safety, efficient operations, and a supportive care environment.

What types of interdisciplinary collaboration can I expect when working at WMCHealth?

At WMCHealth, you will frequently collaborate with a diverse team of healthcare professionals, including physicians, nurses, specialists, social workers, and administrative staff. Interdisciplinary collaboration is central to providing comprehensive patient care, and regular team meetings or case conferences are common. This environment encourages open communication and shared decision-making, allowing you to contribute your expertise while learning from others. Collaborating in this way not only enhances patient outcomes but also provides valuable opportunities for professional growth and networking within the health system.

What is WMCHealth?

WMCHealth, or Westchester Medical Center Health Network, is a network of hospitals and healthcare facilities based in the Hudson Valley region of New York. The network provides a wide range of healthcare services, including primary care, specialty care, emergency services, and advanced medical treatments. WMCHealth is known for its commitment to patient care, medical research, and education. It serves millions of residents through its hospitals, outpatient centers, and affiliated providers across the region.

What is the difference between Wmchealth vs Medical Assistant?

AspectWmchealthMedical Assistant
CredentialsVaries by role, often requires certifications like CPR, EHR trainingCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often preferred
Work EnvironmentHospitals, clinics, outpatient facilities within Wmchealth networkClinics, hospitals, outpatient settings
Employer & Industry UsageWmchealth employs various healthcare roles including Medical AssistantsCommon role across healthcare providers, including Wmchealth

Wmchealth and Medical Assistant roles often overlap in work environment and certifications. Wmchealth employs Medical Assistants to support patient care, making the roles closely related but distinct in organizational context.

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Wmchealth jobs near you
Infographic showing various Wmchealth job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
VP, Core Technology

VP, Core Technology

Westchester Medical Center

Valhalla, NY

Full-time

Posted 29 days ago

Job description

Job Summary: WMCHealth is seeking a visionary and operationally disciplined VP of Core Technology to lead the modernization and management of our enterprise technology infrastructure. Reporting directly to the Senior Vice President and Chief Information Officer (CIO), the VP, serves as a key member of the IT leadership team.

In this role, you will be responsible for the strategic direction, engineering, and 24/7/365 operational excellence of the network's core technology stack. You will ensure that our clinical and administrative staff have the robust, secure, and high-performing tools necessary to deliver life-saving care across our multi-campus health system.

Responsibilities: 

Infrastructure, Storage & Data Center

  • Server & Storage: Direct the strategy and day-to-day operations for all Core Technology, including high-performance Server and Storage Infrastructures.
  • Virtualization & Capacity: Oversee enterprise Virtualization environments and lead proactive Capacity Planning to ensure the network scales ahead of clinical demand.
  • Facilities & Cabling: Provide oversight for Cable Plant Management, ensuring the physical layer of the network (fiber/copper) is documented, maintained, and scalable.
  • NOC & BCDR: Lead the Network Operations Center (NOC) for 24/7 monitoring and maintain rigorous Business Continuity and Disaster Recovery (BCDR) strategies to ensure clinical resilience.

End-User Services & Support

  • Service Desk: Own the Service Desk and its Underlying Infrastructure (ITSM tools), ensuring high-quality technical support and efficient incident resolution for all WMCHealth employees.
  • Mobility & MDM: Oversee the full lifecycle of All Devices (desktops, phones, Androids, iPhones, etc.), utilizing advanced Mobile Device Management (MDM) solutions to secure tablets, smartphones, and clinical workstations.
  • Identity & Access: Manage Identity and Access Management (IAM) frameworks to ensure secure, seamless access to clinical data while maintaining strict HIPAA compliance.

Networking & Digital Transformation

  • Connectivity: Manage the enterprise Data Network (LAN/WAN/Wireless) and Communications Technology (VoIP, unified communications, and clinical alerting).
  • Digital Technologies: Drive the implementation and management of patient-facing and internal Digital Technologies, including CRM systems, AI Bots, and enterprise Websites.
  • Databases: Supervise the administration and security of all enterprise Databases, ensuring data integrity for EHR and business systems.

Strategy & Leadership

  • Collaborate with the SVP/CIO to develop a multi-year technology roadmap aligned with WMCHealth’s clinical goals.
  • Establish KPIs and service level agreements (SLAs) to measure system performance and team responsiveness.
  • Manage capital and operating budgets, ensuring maximum value for technology investments.

Qualifications/Requirements:

Experience:

  • 10+ years of progressive IT leadership experience, ideally within a large, complex healthcare system, are required.

Education:  

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, required
  • Master’s degree, preferred

Licenses / Certifications:  N/A

Other: N/A

Special Requirements:

  • Technical Depth: Expert-level knowledge of Virtualization, IAM, BCDR, and ITSM/Service Desk infrastructure.
  • Digital Savvy: Experience deploying AI/Machine Learning bots and CRM platforms in a high-touch service environment.
  • Physical Layer: Knowledge of Cable Plant Management and data center physical infrastructure.

Apply