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Wireless Retail Manager Jobs in Ohio (NOW HIRING)

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Wireless Retail Manager information

See Ohio salary details

$19K

$52.7K

$66.1K

How much do wireless retail manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for wireless retail manager in Ohio is $52,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a wireless retail manager?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What are the key skills and qualifications needed to thrive as a wireless retail manager?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges wireless retail managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What are popular job titles related to Wireless Retail Manager jobs in Ohio?

For Wireless Retail Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Wireless Retail Manager jobs in Ohio look for?

The top searched job categories for Wireless Retail Manager jobs in Ohio are:

What cities in Ohio are hiring for Wireless Retail Manager jobs?

Cities in Ohio with the most Wireless Retail Manager job openings:

Wireless Retail Manager jobs near you
Infographic showing various Wireless Retail Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,675 per year, or $25.3 per hour.

Wireless Retail Store Manager - Middletown

Cellular World-AT&T Authorized Retailer

Middletown, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Retail Sales Manager
Cellular World, a leading AT amp;T authorized retailer, is currently looking for strong Retail Sales Managers who are passionate about mobile technology. We are currently accepting resumes for a full-time Retail Sales Manager to join our innovative, best-in-class, and growing company. Your goal, as the Retail Sales Manager, is to ensure the store delivers an excellent customer experience using At Your Service and Key Satisfaction drivers. The Retail Sales Manager will also ensure the location exceeds sales metrics, manage and protect company assets, and increase profitability, all while developing your team to be the best in class.
Job Benefits:
  • Supportive team environment.
  • Tenure Increase program.
  • PTO Accrual.
  • Growth Opportunities.
  • Medical/Dental and Vision benefits options.
  • Long-term and short-term disability insurance benefits options.
  • 401(k) plan with a company contribution.

Cool perks:
  • An incredible employee discount not to exceed 57% on up to 5 lines on AT amp;T's premium wireless service.
  • Huge discounts on accessories and additional AT amp;T products and services allow you access to the latest and greatest, trending gadgets.
  • A new hire budget to spend on a wide range of Team Color apparel.

Responsibilities:
  • Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
  • Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and providing customer service.
  • Observe customer experience to determine the focus of the AT amp;T Experience Steps.
  • Ensures proper opening and closing of the retail location with completion of all open/close procedures.
  • Training - ensure 100% completion of all required training monthly and annually per AT amp;T compliance standards.
  • Inventory - Manage ordering, receiving, discrepancies, and complete daily, weekly, and month- end counts as needed.
  • Provide resolution to customer complaints regarding sales and service.
  • Develop and manage positive business relationships with staff and customers.
  • Provide continuous coaching to sales associates in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Recognize your top performers and your lower performers to improve.
  • New Hires- Review resumes, perform initial phone screens, in-person interviews, and complete onboarding paperwork.
  • Conducts regular staff meetings to communicate promotions, goals, trends, and other relevant information.
  • Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT amp;T requirements.
  • Develop and maintain relationships with co-workers and consumers.

Requirements:
  • Must have a valid Driver's License and current auto insurance.
  • Must be able to pass a background.
  • Must attend off-site promotional events during and after business hours.
  • Previous retail or customer service management required.
  • Proven leadership and employee management skills.
  • Ability to stand for long periods and work full-time, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Enjoy working in a team environment amp; engaging with the consumer. Must be enthusiastic and have the drive needed to complete sales.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Reliable transportation.
  • Must be at least 18 years of age.
  • This role benefits from bilingual communication, but we encourage all qualified candidates to apply.

We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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