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Wireless Retail Associate Jobs in Decatur, GA (NOW HIRING)

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Retail Sales Associate

Marietta, GA · On-site

$800 - $1K/wk

Retail Sales Associate Are you outgoing, energetic, and enjoy helping customers find the perfect solutions? We're hiring a motivated Retail Sales Associate to join our team selling wireless ...

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Retail Sales Associate

Marietta, GA · On-site

$800 - $1K/wk

Retail Sales Associate Are you outgoing, energetic, and enjoy helping customers find the perfect solutions? We're hiring a motivated Retail Sales Associate to join our team selling wireless ...

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Wireless Retail Associate information

What are the key skills and qualifications needed to thrive as a Wireless Retail Associate, and why are they important?

To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.

What are some common challenges faced by Wireless Retail Associates, and how can they be effectively managed?

Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.

What are Wireless Retail Associates?

Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.

What is the difference between Wireless Retail Associate vs Sales Associate?

AspectWireless Retail AssociateSales Associate
CredentialsHigh school diploma or equivalent; product knowledgeHigh school diploma or equivalent; sales skills
Work EnvironmentRetail stores, telecom outletsRetail stores, various industries
Employer & IndustryWireless carriers, electronics retailersVarious retail sectors
Primary FocusProduct knowledge, customer service, technical supportCustomer engagement, product promotion, sales

Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.

What are popular job titles related to Wireless Retail Associate jobs in Decatur, GA? For Wireless Retail Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Wireless Retail Associate jobs in Decatur, GA look for? The top searched job categories for Wireless Retail Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Wireless Retail Associate jobs? Cities near Decatur, GA with the most Wireless Retail Associate job openings:
Infographic showing various Wireless Retail Associate job openings in Decatur, GA as of May 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution.
Wireless Sales Representative - AT&T Authorized Retailer

Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications

Norcross, GA • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Prime Communications rating

5.7

Company rating: 5.7 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

22nd of 30 rated technology retailers


Job description

With almost 2,000 AT&T stores coast-to coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant!
A Retail Sales Consultant (RSC) is a brand ambassador to our extraordinarily large base of customers nationwide. Our RSC associates serve the customer by demonstrating AT&T's vast array of products, services and entertainment options, by offering them personalized and valuable wireless, entertainment, and connectivity solutions to fit their ever-evolving lifestyle in a fast-paced retail sales industry.
Because we strive for the best, we offer amongst the best. Our current full-time Retail Sales Consultants earn a minimum base of ($31,200 + commission). Consultants could earn an average of $45,000 or more in total compensation in the first year when successfully meeting or exceeding sales goals. Commission is based on meeting outlined sales goals for a given market.
You'll also be eligible for some or all of our amazing Benefits Packages, such as:
  • We offer New Hire Ramp Up Bonus payments for the first three months
  • Training and Opportunity to grow
  • Supportive team environment
  • Medical/Dental/Vision, Paid Time Off, 401k and more
  • "Prime Scholars" - Education Benefit (Tuition Discount)

Not to mention some pretty cool perks such as:
  • Latest devices and discounts on wireless service plans
  • Using our technology, gain first-hand expertise to share with our customers
  • Discounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets around

Dedication is always a good predictor of success at Prime Communications. Most Store Managers, were once RSCs, most District Managers were once Store Managers, etc. Join the community and forge your own sales path today!
  • Provide extraordinary customer service by being compassionate towards and understanding their needs
  • Build value by offering tailored and thoughtful solutions to fit each person, family or business
  • Represent our Company and the AT&T brand with the utmost professionalism and courtesy
  • Assist our leaders with store operations and duties
  • Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
  • Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
  • Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution
  • Work with wireless leaders to stand out, serve and succeed within the local community

Requirements
  • Clear communication skills
  • Attitude and technical aptitude -- having an entrepreneurial spirit speaks volumes
    Commitment to exemplary customer service, honesty and integrity
  • Background in retail sales is helpful, but not required
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
  • Strong Social Media presence preferred
  • Must have reliable transportation to location, off-site trainings, and meetings.
  • Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed.
  • Ability to operate a personal computer, wireless equipment, copier and fax.
  • Adhere to Team Color policy while maintaining neat and professional appearance.
  • Must be willing & able to complete the sales flow accurately within AT&T system(s).
  • Must be able to respnsibly handle cash transactions in accordance with company policies and procedures.
  • Must successfully complete all assigned AT&T & Prime trainings, in a timely manner.

Working Conditions
  • Ability to lift up to 10 pounds.
  • Ability to bend, squat and stretch for purposes of inventory and stocking.
  • Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation).
  • Ability to work in fast pace environment.
  • Ability to follow instructions to completion.
  • Ability to work under pressure, multi-task and handle customer complaints or requests.
  • Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices.
  • Problem solves under pressure.
    • Job Type: Full-time
    • Pay: $40,000.00-$50,000.00 per year
    • Shift: 8 hour shift
    • Weekly day range: Weekend availability

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