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Wireless Operations Manager Jobs in Mississippi (NOW HIRING)

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Wireless Operations Manager information

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Mississippi? For Wireless Operations Manager jobs in Mississippi, the most frequently searched job titles are:
What job categories do people searching Wireless Operations Manager jobs in Mississippi look for? The top searched job categories for Wireless Operations Manager jobs in Mississippi are:
What cities in Mississippi are hiring for Wireless Operations Manager jobs? Cities in Mississippi with the most Wireless Operations Manager job openings:
Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Mississippi as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Wireless Retail Sales Manager

Cricket by Crown Wireless

Columbia, MS

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Cricket Wireless Retail Store Manager

Cricket by Crown Wireless

Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.

In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.

Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.

Join a fast-growing team where you can build skills, have fun and grow your career.

The Role:

As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:

  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:

  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:

  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company amp; Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:

Apply