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Wireless Operations Manager Jobs in Jackson, MS (NOW HIRING)

C Spire

Account Manager, Select Sales

Ridgeland, MS

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Complimentary wireless service and device available to team members in our wireless footprint. If ...

C Spire

Account Manager, Select Sales

Ridgeland, MS · On-site

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Complimentary wireless service and device available to team members in our wireless footprint. If ...

Victra

Assistant General Manager

Madison, MS · On-site

$43K - $67K/yr

... wireless products and services. Are you a person who thrives in a competitive atmosphere, while ... You will also be responsible for some daily operational tasks and will lead your team when the ...

Cspire_telapex

NOCC Technician I, II, III

Ridgeland, MS · On-site

$31K - $40K/yr

This position is an exceptional introduction to network operations and fiber/wireless infrastructure management, as there is plenty of room to grow and learn from outstanding individuals in the field.

C Spire

NOCC Technician I, II, III

Ridgeland, MS · On-site

$31K - $40K/yr

This position is an exceptional introduction to network operations and fiber/wireless infrastructure management, as there is plenty of room to grow and learn from outstanding individuals in the field.

Cspire_telapex

Manager, Indirect Tax

Ridgeland, MS · On-site

$92K - $121K/yr

As the Manager, Indirect Tax, you will lead day-to-day indirect tax operations across C Spire's Wireless, Fiber, and Business Technologies lines of business. You will oversee the company's full ...

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Wireless Operations Manager information

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How much do wireless operations manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for wireless operations manager in Jackson, MS is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Jackson, MS? For Wireless Operations Manager jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Wireless Operations Manager jobs in Jackson, MS look for? The top searched job categories for Wireless Operations Manager jobs in Jackson, MS are:
Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,687 per year, or $26.3 per hour.

Operational Engineer - Wireless Messaging (SMS/MMS)

Inabia Solutions and Consulting, Inc.

Ridgeland, MS • On-site

$100K - $120K/yr

Full-time

Re-posted 21 days ago

Job description

This position is fully on site in Ridgeland, MS (no remote or hybrid)
Job Summary
We are seeking an Operational Engineer with hands-on experience in wireless messaging systems, specifically SMS and MMS. The role involves monitoring, troubleshooting, and optimizing messaging platforms, ensuring high availability, reliability, and performance across telecom networks.
Key Responsibilities
  • Monitor and maintain SMS/MMS platforms, gateways, and messaging infrastructure.
  • Troubleshoot delivery issues across carrier networks and aggregators.
  • Analyze logs, delivery receipts (DLRs), and message flows to identify failures.
  • Ensure uptime, system performance, and SLA compliance.
  • Work with telecom protocols such as SMPP, MM7, HTTP APIs, and signaling systems.
  • Collaborate with carriers, vendors, and internal teams for issue resolution.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Support deployments, upgrades, and configuration changes.
  • Maintain operational documentation and runbooks.
  • Participate in on-call rotation for incident response.

Required Skills & Experience
  • 3-7+ years in telecom, messaging, or wireless operations.
  • Strong experience with:
    • SMS/MMS protocols: SMPP, MM7, SS7 (preferred), Diameter (nice-to-have)
    • Messaging platforms (e.g., OpenMarket, Syniverse, Twilio, or similar)
  • Knowledge of:
    • Routing, delivery receipts, message encoding (GSM, Unicode)
    • Carrier connectivity and interworking
  • Experience with log analysis and monitoring tools (e.g., Splunk, ELK, Grafana).
  • Basic scripting skills (Python, Bash, or similar) for automation.
  • Familiarity with Linux/Unix systems.
  • Understanding of networking fundamentals (TCP/IP, firewalls, VPNs).

Preferred Qualifications
  • Experience in Tier 2 / Tier 3 telecom support.
  • Exposure to cloud platforms like Amazon Web Services or Google Cloud Platform.
  • Knowledge of 4G/5G messaging evolution (RCS is a plus).
  • Experience working with messaging APIs from Twilio or similar providers.
  • ITIL certification or incident management experience.

Apply