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Wireless Operations Manager Jobs in Kansas (NOW HIRING)

Cricket by Crown Wireless

Area Manager

Topeka, KS

$60K - $85K/yr

Wireless Retail Area Manager Compensation: $60,000-85,000 annually Crown Wireless Corp, a leading ... Provide education and coaching to store associates to improve operational and personnel sales ...

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Wireless Operations Manager information

What are the key skills and qualifications needed to thrive as a Wireless Operations Manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

Can an operations manager be remote?

Yes, a Wireless Operations Manager can work remotely, especially if their role involves overseeing network performance, coordinating teams, and managing systems that can be accessed online. However, some responsibilities, such as on-site inspections or equipment maintenance, may require physical presence. The feasibility depends on the company's policies and the specific duties of the position.

What does a Wireless Operations Manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are some common challenges faced by Wireless Operations Managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Kansas? For Wireless Operations Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Wireless Operations Manager jobs in Kansas look for? The top searched job categories for Wireless Operations Manager jobs in Kansas are:
What cities in Kansas are hiring for Wireless Operations Manager jobs? Cities in Kansas with the most Wireless Operations Manager job openings:
Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Kansas as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Area Manager

Cricket by Crown Wireless

Topeka, KS

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 hours ago

Job description

Wireless Retail Area Manager
Compensation: $60,000-85,000 annually
Crown Wireless Corp, a leading authorized retailer for Cricket Wireless has an immediate opening for an Area Manager to be responsible for a group of locations in the area. As the Area Manager, you will be responsible for overseeing your district. This includes in person coaching, mentoring, and leading your team to achieve monthly sales goals.
About the Company:

We are a fast-paced and aggressive mid-sized company that has shown consistent revenue growth year after year. The company delivers outstanding service to customers looking to enhance their wireless communication experience. What makes our company successful is a focus on delivering quality service and products to our customers while helping our employees achieve results.

Responsibilities
  • Recruit, hire and develop top sales individuals for their location.
  • Consistent 2-way communication for direction and feedback is practiced at all levels.
  • Direct and oversee all communication within your assigned locations.
  • Determine, communicate, and hold the sales associates accountable for sales goals.
  • Conduct regularly scheduled store visits according to established company guidelines to ensure quality, consistency, and compliance with company policies, procedures, and standards.
  • Model, promote and reinforce service expectations to deliver overall customer service satisfaction.
  • Provide education and coaching to store associates to improve operational and personnel sales skills.
  • Lead teams by constant focus on ensuring positive interactions with all customers to ensure referrals and add on sales.
  • Ensure quality, consistency, and compliance with company policies, procedures, and store standards for appearance within the region.
  • Manage time, establish priorities, and delegate effectively to meet goals and objectives.
  • Partners with store managers or appropriate corporate contact to resolve issues.
  • Handle employee issues to ensure compliance of all laws and company policies.
  • Partner with the sales associates to take action to maximize revenues and control costs at or better than budget.
  • Maintain an awareness of external factors (i.e. competitive environment) that may affect/contribute to the store profitability and communicate with corporate.
  • Ensure that all loss prevention and shrink procedures are adhered to and that chain specific shrink goals are achieved and safeguard company assets.
  • Meet deadlines in a timely and accurate manner.
  • Ability to multi-task and work in an organized, efficient manner.
  • Provide your sales team with the proper tools and resources to be successful in their jobs
Position Requirements
  • Minimum one year in a direct-sales or service-oriented retail management position.
  • Strong organizational and analytical skills are required.
  • Excellent communication skills, leadership and sales focus. Passion for developing and positively motivating a sales team to drive superior customer experiences while exceeding sales goals.
  • Sets a comfortable tone and encourages open communication. Listens attentively and actively to customer requirements amp; expectations.
  • Articulates ideas clearly and concisely in a variety of settings, adjusting the message to match the audience.
  • Excellent people skills. Interacts effectively and works productively with a wide range of people.
  • Pursues work with insatiable energy and drive.
  • Can explain product features and benefits, as well as technical specifications. Knows the strengths and weaknesses of competitors' products.
  • Has a proven track record of exceeding sales quotas and market share goals.
  • Presents key selling points, features, and benefits while focusing message on customer needs and expectations.
  • Has excellent attendance and can handle responsibility.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • High School Diploma or equivalent.
  • Reliable transportation.
  • Available to store needs during open business hours.
  • Must be able to pass a background.
  • Must be at least 18 years old.
  • Must have a fully functioning smartphone on your first day of work.
Benefits
  • Excellent benefits including medical, dental, vision, and life insurance
  • Tenure increase program
  • PTO amp; Paid holidays
  • Discount cell phone plan
  • Competitive pay and bonus program
  • 401K with Company match
Come be a part of the ever-changing world of wireless with the Crown Wireless Corp Team! If you LOVE SALES, are self-motivated, and love to provide great customer service, this is the perfect opportunity for you! Must be flexible with 7-day availability and willing to work standard retail hours, 9am - 9pm, though most stores are open between 10am - 8pm.
We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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