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Wireless Operations Manager Jobs in Indiana (NOW HIRING)

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Step into a high-energy career ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Wireless Technician

Indianapolis, IN · On-site

$18.80 - $51.46/hr

Maintain an acceptable driving record and perform other duties as assigned by management. GENERAL ... operation. * May be responsible for implementation of new services/technologies/equipment, as ...

Maintain an acceptable driving record and perform other duties as assigned by management. GENERAL ... operation. * May be responsible for implementation of new services/technologies/equipment, as ...

Retail Sales Manager

Angola, IN

$15.50 - $18.75/hr

My Wireless Retail Sales Manager My Wireless / Authorized AT&T Retailer My Wireless, an AT&T ... You will be tasked with supervising the daily operation of a location including hiring, scheduling ...

Retail Sales Manager

IN · On-site

$32K - $57K/yr

My Wireless Retail Sales Manager My Wireless / Authorized AT&T Retailer My Wireless, an AT&T ... You will be tasked with supervising the daily operation of a location including hiring, scheduling ...

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Wireless Operations Manager information

What are the key skills and qualifications needed to thrive as a Wireless Operations Manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

Can an operations manager be remote?

Yes, a Wireless Operations Manager can work remotely, especially if their role involves overseeing network performance, coordinating teams, and managing systems that can be accessed online. However, some responsibilities, such as on-site inspections or equipment maintenance, may require physical presence. The feasibility depends on the company's policies and the specific duties of the position.

What does a Wireless Operations Manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are some common challenges faced by Wireless Operations Managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Indiana? For Wireless Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Wireless Operations Manager jobs in Indiana look for? The top searched job categories for Wireless Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Wireless Operations Manager jobs? Cities in Indiana with the most Wireless Operations Manager job openings:
Operations Manager

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


CTDI rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

291st of 352 rated engineering


Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The Operations Manager oversees the day-to-day operations of the warehouse. This position is responsible for managing and coordinating various departments, ensuring smooth workflow, driving P&L results and achieving operational goals. This includes but is not limited to, overseeing production processes, managing budgets, implementing strategies to improve efficiency, and ensuring compliance with company policies and industry regulations.
1st Shift: 7:00am - 3:30pm, Monday-Friday
Responsibilities
  • Supervise and coordinate daily warehouse activities, including receiving, storage, order fulfillment, and shipping, to ensure timely and accurate execution of tasks.
  • Develop and implement operational policies, procedures, and standards to streamline workflow, improve productivity, and enhance overall efficiency.
  • Manage reports, statistical analysis, and daily P&L reporting. This may include participating in daily P&L calls with Corporate management.
  • Monitor inventory levels, track stock movements, and optimize inventory management processes to minimize stock outs, overstock, and inventory holding costs.
  • Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
  • Lead and motivate warehouse staff, providing guidance, training, and performance feedback to foster a positive and high-performing team culture.
  • Collaborate with cross-functional teams, such as logistics, procurement, and customer service, to coordinate warehouse operations and address customer needs and requirements.
  • Communicates effectively with Corporate management and customers to ensure adherence to Service Level Agreements (SLAs), meeting customer expectations, and promptly resolving any issues that may arise.
  • Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
  • Provide the next level of support for escalated issues during work shifts.
  • Collaborates with Corporate to facilitate escalations involving corporate resources (IT, network, etc.) for troubleshooting or process improvement purposes.
  • Utilize warehouse management systems (WMS) and other technology tools to track inventory, monitor performance metrics, and generate reports for analysis and decision-making.
  • Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
  • All other duties assigned, based on the business the warehouse supports.

Required Skills and Experience
  • Minimum 5+ years of leadership experience (preferably in a high-volume, fast-paced production, manufacturing, distribution, warehousing or service environment), including experience working with P&L/budgets.
  • Proficient in managing a demanding workload, prioritizing tasks and consistently meeting deadlines.
  • Strong analytical and numerical skills, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Capable of working independently and engaging proactively within the warehouse setting.
  • Proficiency in warehouse management systems (WMS), inventory control software, and MS Office.
  • Strong leadership and interpersonal skills, with the ability to effectively communicate, motivate, and influence individuals at all levels of the organization.
  • Effective problem-solving abilities and decision-making skills, with a strategic mindset and a focus on results and continuous improvement.
  • Proficient knowledge of Project Management and the importance of prioritizing deadlines.
  • General knowledge of OSHA Standards.

Preferred Skills and Experience
  • Experience working with UKG and Kronos
  • Experience in supervising temporary staff
  • Technical background
  • Advanced capability in communication style-flexing

Educational Requirements
  • Bachelor's degree preferred in a related field or equivalent hands-on experience

Physical Demands and Working Conditions
  • Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
  • Weekly pay every Thursday
  • Monthly Incentive Bonus
  • Positive, team-oriented, inclusive workplace
  • Health, Dental, Vision, & Prescription Coverage
  • Paid holidays, vacation, & sick/personal time

Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Tuition reimbursement

Work Authorization:
  • United States (Required)
  • Must be 18 years of age

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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