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Wireless Associate Jobs in Mansfield, TX (NOW HIRING)

Assurant, Inc.

Wireless Technician

Irving, TX · On-site

Associates degree in electronics or technical degree in a related field * One year of previous ... Wireless Job Grade 06 Pay Range: $ 19,08 - $ 30,53 Any posted pay range considers a wide range of ...

Assurant, Inc

Wireless Technician

Irving, TX

$1.9K - $3.0K/wk

If you enjoy working with your hands and want to work with the latest in wireless technology, this ... Associates degree in electronics or technical degree in a related field * One year of previous ...

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Wireless Associate information

See Mansfield, TX salary details

$12

$18

$32

How much do wireless associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for wireless associate in Mansfield, TX is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.01 per hour, depending on experience, location, and employer.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Mansfield, TX are hiring for Wireless Associate jobs?

Cities near Mansfield, TX with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Technician

Assurant, Inc.

Irving, TX • On-site

Full-time

Re-posted 2 days ago

Job description

As a Wireless Technician, you will inspect, refurbish, test, program, tune, troubleshoot and repair complex radio frequency electro-mechanical devices such as mobile phones. You will work from complex schematics and diagrams, and utilize Multi-meters, Oscilloscopes, RF Signal Generators, Spectrum Analyzers and Communication Test Sets to troubleshoot faults to the component level.
Additionally, you will work independently at your station but will also have the opportunity to work in a friendly, team-oriented environment. This is a production environment with productivity requirements and quality standards. If you enjoy working with your hands and want to work with the latest in wireless technology, this may be the perfect career opportunity for you!
This role is based at our Irving, TX location with a schedule of Monday - Thursday from 6am to 4:30pm
This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.
What will be my duties and responsibilities in this job?
  • Conduct root case failure analysis and troubleshooting on suspected defective equipment
  • Perform repetitive electromechanical assembly using hand and electric tools
  • Must be able to perform component level and board repairs
  • Identify and report root cause deficiencies
  • Identify and report routine process deficiencies
  • Test, repair and program equipment
  • Perform soldering and de-soldering using handheld soldering equipment
  • Work with care and urgency in order to meet production goals
  • Participate in continuous improvement and team building activities
  • Refer to and follow Standard Operating Procedures to perform the job duties
  • Physically move material as needed
  • Perform other duties as assigned

What are the requirements needed for this position?
  • High school diploma or GED
  • Two years skill-related experience such as working with components, testing requirements and/or assembly of small electronics
  • Demonstrated high-level proficiency with soldering and de-soldering
  • Basic computer skills and the ability to enter data on multiple screens
  • Strong attention to detail
  • Ability to handle multiple priorities simultaneously
  • Ability to work independently and in a team environment
  • Ability to interact effectively and positively with all levels of company personnel

What other skills/experience would be helpful to have?
  • Associates degree in electronics or technical degree in a related field
  • One year of previous experience working in a manufacturing environment
  • Knowledgeable in analog, digital and RF disciplines

What are the working conditions and physical requirements of this job?
  • Must be able to lift and/or move up to 30 pounds
  • Must be able to work overtime and on Saturdays as needed
  • Specific vision abilities required by this job include close vision and the ability to adjust focus
  • Must be able to talk and hear
  • Required to use hands and fingers, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The noise level in the work environment is low, and it is an Electro Static Discharge (ESD) safe area; wrist strap and smocks must be worn at all times

ENT1183 - Technician - Wireless
Job Grade
06
Pay Range:
$ 19,08 - $ 30,53
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Continue your career at Assurant. Learn how to apply.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

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