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Wireless Associate Jobs in Mansfield, TX (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Arlington, TX · On-site

$19 - $23/hr

Coach and mentor sales associates: give feedback that drives results. * Coach Up Your Team in all aspects of wireless sales and service. * Provide positive reinforcement and training to promote the ...

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Wireless Associate information

See Mansfield, TX salary details

$12

$18

$32

How much do wireless associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for wireless associate in Mansfield, TX is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.01 per hour, depending on experience, location, and employer.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Mansfield, TX are hiring for Wireless Associate jobs? Cities near Mansfield, TX with the most Wireless Associate job openings:
Wireless Associate jobs near you

Bilingual Wireless Retail Sales Associate

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Fort Worth, TX • On-site

$24/hr

Full-time

Retirement, PTO

Re-posted 5 days ago

Job description

Verizon Wireless Retail Sales Associate
Your Wireless – Verizon Wireless Premium Retailer
Location: Forth Worth, TX
Compensation: Up to $24.00 per hour or more including base hourly rate, commissions, and incentives plus
amazing employee perks.
Full Time
Your Wireless, a Verizon Wireless Premium Retailer, is still growing! We are hiring outgoing, sales minded, and
ambitious people to join our Retail Sales Teams in Dallas, TX.
As a Your Wireless, Verizon Wireless Retail Sales Associate, your role is to provide an amazing customer
experience, by working directly with our customers, educating them on the Verizon Products and Services we offer
and then guide them through the selection and buying process.
At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list
of benefits for team members and an extremely lucrative “un-capped” commission structure where the “Sky’s The
limit” on your personal earnings. The ideal candidate will have experience in retail environments, understand how to
do outbound activities to drive customers into our locations, are driven by goals and accomplishments, and are
focused on delivering an exceptional customer experience to earn repeat business.
As a Verizon Wireless Retail Sales Associate for Your Wireless, you will enjoy some great perks:
  • Strong base-pay and an unprecedented un-capped commission schedule designed to reward you for your selling efforts.
  • Flexible Work Schedule.
  • 401k savings program after qualifying.
  • Personal Time Off. 80 hours of paid time off after the first year!
  • Employee discounts on Verizon Wireless Service
  • Employee discounts on devices and accessories
  • Pleasant and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.

As a Verizon Wireless Retail Sales Associate for Your Wireless, you will be:
  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating our customers on all Verizon Products and Services we offer.
  • Producing sufficient sales to meet and exceed company and location production standards.
  • Handling all customer situations as trained to completely satisfy customers’ needs.
  • Assisting both the Store Manager and Assistant Manager in tasks assigned to you personally or the team.
  • Completing all required trainings as directed by Your Wireless and Verizon Wireless
  • Setting an example of personal and professional conduct for employees and others.
  • Developing your professional skills to take on additional responsibilities that would lead to career
  • advancement opportunities at Your Wireless.

At Your Wireless, we require our Verizon Wireless Retail Sales Associates have the following skills and experience:
  • 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other
  • Wireless business.
  • High School Diploma or equivalent is preferred.
  • Proof of achievement in prior sales and customer service roles
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal oriented
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
  • Must be willing to submit to a background check.

  • Must be bilingual in English and Spanish


About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first
culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be
really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer
experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit http://www.YourWirelessInc.com
Your Wireless Inc., is an Equal Opportunity Employer and does not discriminate in employment based on race,
color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation,
and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression,
citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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