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Wireless Associate Jobs in Lancaster, CA (NOW HIRING)

My Wireless

Retail Sales Associate

Santa Clarita, CA · On-site

$39K - $64K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Retail Sales Associate

Santa Clarita, CA · On-site

$16 - $18.25/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

Wireless Vision

Retail Store Manager

Santa Clarita, CA · On-site

$70K - $73K/yr

T-Mobile Premium Retailer - Wireless Vision Are you passionate about the latest technology trends ... Ensure that sales associates are up to speed on training for new products and offerings.

T-Mobile

Mobile Associate - Retail Sales

Valencia, CA · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

AT and T

Retail Sales Consultant

Valencia, CA · On-site

$75K/yr

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

AT&T

Retail Sales Consultant

Valencia, CA

$75K/yr

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

Truno

Field Service Technician

Santa Clarita, CA · On-site

$20 - $26/hr

Education Associates Degree in Information Technology or related Technology Field (Preferred ... Understanding of Networks and Wireless devices (Preferred) * Proficient with use of common hand ...

All JobsWireless Associate JobsWireless Associate Jobs in Lancaster, CA

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Lancaster, CA are hiring for Wireless Associate jobs?

Cities near Lancaster, CA with the most Wireless Associate job openings:

Wireless Associate jobs near you

Retail Sales Associate - Cricket Wireless

Cricket Wireless - NKB Corporate Ventures Inc

Lancaster, CA • On-site

$18.50/hr

Full-time

Posted 5 days ago

Job description

Retail Sales Associate – Cricket Wireless

Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses

High-performing team members have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, and performance bonuses.

(Actual earnings vary based on individual performance, hours worked, sales results, and bonus eligibility.)

Job Overview:

We are hiring motivated and outgoing Retail Sales Associates to join our Cricket Wireless retail team in California.

If you enjoy talking to people, helping customers, and earning more based on your performance, this is a great opportunity to build a long-term career in wireless retail.

Previous wireless experience is helpful but not required. We provide training and opportunities for internal growth.

Responsibilities:
  • Assist customers with Cricket Wireless products, plans, promotions, and services
  • Recommend phones, accessories, and wireless solutions based on customer needs
  • Meet and exceed individual sales and performance goals
  • Provide excellent customer service throughout the sales process
  • Process activations, upgrades, payments, and customer transactions
  • Maintain strong knowledge of current products and promotions
  • Keep the store clean, organized, and customer-ready
  • Assist with inventory and merchandising
  • Follow company policies and operational procedures
  • Work closely with store management and team members to achieve store goals
What We Offer:
  • $18.50/hour base pay
  • Uncapped commissions
  • Daily performance bonuses
  • Opportunity to earn up to $7,000/month
  • Paid training
  • Internal promotion opportunities
  • Opportunity to grow into Store Manager and other leadership positions
  • Performance-based earning potential
Qualifications:
  • Strong communication and customer service skills
  • Sales-driven and motivated to achieve performance goals
  • Positive and professional attitude
  • Comfortable working directly with customers
  • Dependable and punctual
  • Willing to learn and accept coaching
  • Ability to work retail hours, including weekends as needed
  • Previous wireless or retail sales experience is preferred but not required
  • Bilingual English/Spanish candidates are highly preferred
Travel Requirement:

Important: Employees may be required to work at or travel to different store locations based on business needs. Reliable transportation and flexibility to travel between nearby locations may be required.

NKB is a dynamic telecommunications company dedicated to delivering reliable connectivity solutions and exceptional wireless retail experiences. Since 2013, we have focused on helping customers and businesses stay connected through innovation, operational excellence and customer-focused service.
Our strength lies in building efficient systems, developing high-performing teams, and creating scalable operations that support long-term growth. Every aspect of our business is designed to provide consistent service, seamless customer interactions, and dependable solutions in an ever-evolving digital landscape.
At NKB, we believe people are the foundation of success. We cultivate a culture that encourages growth, accountability, adaptability, and continuous learning, empowering our teams to perform with confidence and professionalism. By investing in our people and processes we create an environment where both employees and customers thrive.
Driven by innovation and a commitment to excellence, we continuously evolve to meet changing market demands while maintaining the highest standards of service and operational performance. Our mission is to create meaningful connections, deliver value-driven experiences and become a trusted leader in the telecommunications industry.