ZipRecruiter

Log In

1

Wireless Associate Jobs in Eustace, TX (NOW HIRING)

Premium Retail Services

Sales Lead

Kaufman, TX · On-site

$20/hr

... Wireless Retail) $20/hr. + Unlimited Commission | Paid Training Spiffs Overview We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates ...

Premium Retail Services

Sales Lead

Kaufman, TX · On-site

$20/hr

... Wireless Retail) $20/hr. + Unlimited Commission | Paid Training Spiffs Overview We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates ...

Premium Retail Services Inc

Sales Lead

Kaufman, TX · On-site

$18/hr

... Wireless Retail) $20/hr. + Unlimited Commission Paid Training Spiffs Overview We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates ...

Premium Retail Services Inc

Sales Lead

Kaufman, TX · On-site

$18/hr

... Wireless Retail) $20/hr. + Unlimited Commission Paid Training Spiffs Overview We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates ...

T-Mobile

Mobile Associate - Retail Sales

Terrell, TX · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

All JobsWireless Associate JobsWireless Associate Jobs in Eustace, TX

Wireless Associate information

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Eustace, TX are hiring for Wireless Associate jobs? Cities near Eustace, TX with the most Wireless Associate job openings:
Wireless Associate jobs near you

Mobile Associate for KCI Wireless, a T-Mobile Premium Retailer

Key-Comm International

Ennis, TX • On-site

$13.75 - $16/hr

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

SIGN-ON BONUS ELIGIBLE: THIS ROLE IS ELIGIBLE FOR OUR NEW #KCIER SIGN-ON BONUS OF $500 (ask Hiring Manager or People Business Partner for complete details).
Awesome people deserve to work for an awesome company.
If you're awesome and excited about the hottest new trends in tech, values making genuine connections, and interested in the wondrous world of wireless sales, KCI Wireless is the awesome company that you deserve to work for.
KCI Wireless is a proud T-Mobile Premium Retailer who welcomes those that ambitiously push for more. As a company, we value Accountability. To us, this includes remaining accountable to our promise of providing a welcoming, fun, and valuable work experience to all our awesome employees.
Job Description
As a Mobile Associate, you will be responsible for driving exceptional customer service while generating sales within one of our T-Mobile locations. Our Mobile Associates are encouraged to bring their unique personality to fulfill the T-Mobile experience. This is not a mundane, repetitive retail job; our Mobile Associates have fun accomplishing the below job commitments:
  • Enthusiastically provide optimal solutions to any customer needs through thorough product and service brand knowledge
  • Surpass minimum sales expectations, whether by attracting new customers, or identifying revenue opportunities of existing customers
  • Spread brand exposure to attract business opportunities through reaching out within the community, outbound calling, and utilizing social media marketing
  • Educate and recommend the best technology choices personalized to each customer
  • Simplify the wireless experience to cater to and maximize customer understanding
  • Maintain a high attention to detail when completing any transactions or paperwork
  • Exercise compassion in all customer interactions
  • Foster team partnerships to support store synergy
  • Assist in store opening, closing, and operating duties

Qualifications
  • Passionate advocate for providing unparalleled customer service
  • Competitive spirit with a drive to surpass sales potential
  • Genuine regard and intention put into customer connections
  • Excellent verbal and written communication skills
  • 6 months experience in customer service and/or sales environment, wireless retail preferred
  • High school diploma/GED
  • Willing to work weekends/holidays
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits
  • New Employee $500 Sign-On Bonus
  • Industry competitive hourly pay rate and commission structure
  • Vacation time
  • Personal time
  • Sick time
  • Health benefits
  • Phone service discount
  • Promotion opportunities
  • Employee rewards including trips and contests

Apply