ZipRecruiter

Log In

1

Wireless Associate Jobs in Michigan (NOW HIRING)

SGB PLUS INC

Be Seen First

Wireless Sales Associate

Southfield, MI · On-site

$50K - $62K/yr

Wireless Sales Associate Location: Farmington Hills, MI Company: SGB+ About Us: Join SGB+, a leader in wireless technology and customer service. We're passionate about providing our customers with ...

SGB PLUS INC

Be Seen First

Wireless Sales Associate

Southfield, MI · On-site

$50K - $62K/yr

Wireless Sales Associate Location: Farmington Hills, MI Company: SGB+ About Us: Join SGB+, a leader in wireless technology and customer service. We're passionate about providing our customers with ...

MY WIRELESS

Retail Sales Associate

Troy, MI

$14.25 - $16.25/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

next page

Showing results 1-20

All JobsWireless Associate JobsWireless Associate Jobs in Michigan

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What are the most commonly searched types of Wireless jobs in Michigan?

The most popular types of Wireless jobs in Michigan are:

What cities in Michigan are hiring for Wireless Associate jobs?

Cities in Michigan with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Sales Associate

Team Wireless - Verizon Authorized Retailer

Ludington, MI

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Wireless Sales Associate

Team Wireless, a Verizon Authorized Retailer

Full-Time

Competitive Compensation Range: Unlimited Potential! Top Full-Time Sales Associates in our retail stores earn an average of $75,000 or more including base wage, commission, and bonuses.

Team Wireless, a Verizon Authorized Retailer, has immediate openings for people who enjoy technology and have outstanding people skills to join our team of Verizon Wireless Sales Associate Champions! As a Team Wireless/Verizon Sales Associate, you will work side by side with your store manager and teammates, learning about our business, Verizon products and services and develop valuable skills. Your ultimate mission will be to provide our guests with outstanding service in a fun, energetic and supportive environment.

TEAM is pleased to offer a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of our employees. Eligible, full-time employees have access to the following benefits upon completion of 60 days of employment*:

  • Earn $25.00 per hour for your first 2 pay period while you are in training!
  • Performance Bonuses
  • Medical/Prescription insurance with an employer-sponsored HRA (Health Reimbursement Arrangement)
  • Dental and Vision insurance
  • Company-paid Basic Life insurance* available after completing 6 months of employment
  • Voluntary Life insurance options are available after completing 6 months of employment
  • Company-paid Long-Term Disability insurance* available after completing 6 months of employment
  • Pet insurance* available at any time
  • Employee Assistance Program (EAP)
  • 401(k) Retirement Savings Plan with company match* available automatically upon hire
  • Paid Time Off (PTO) and Vacation Time
  • Company-paid Maternity/Paternity leave
  • Employee Discounts
  • Opportunities for advancement

As a Team Wireless/Verizon Sales Associate, your day to day looks something like this:

  • Providing an outstanding guest experience at our incredible locations.
  • Utilizing outreach tools to help educate guests about the amazing deals and services at Team Wireless, an authorized agent of Verizon Wireless.
  • Creating an amazing customer environment by maintaining the store appearance and ensuring all inventory is on display and looking fantastic!

As a Team Wireless/Verizon Sales Associate, we are looking for the following skill set:

  • Strong person to person communication skills.
  • A customer service and sales mindset and attitude.
  • Basic computer, Microsoft office and Apple and/or Android knowledge.

The qualifications to be a Team Wireless/Verizon Sales Associate are:

  • Motivated to learn.

Apply