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Wireless Associate Jobs in Madison Heights, MI (NOW HIRING)

SGB PLUS INC

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Wireless Sales Associate

Southfield, MI · On-site

$50K - $62K/yr

Wireless Sales Associate Location: Farmington Hills, MI Company: SGB+ About Us: Join SGB+, a leader in wireless technology and customer service. We're passionate about providing our customers with ...

SGB PLUS INC

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Wireless Sales Associate

Southfield, MI · On-site

$50K - $62K/yr

Wireless Sales Associate Location: Farmington Hills, MI Company: SGB+ About Us: Join SGB+, a leader in wireless technology and customer service. We're passionate about providing our customers with ...

My Wireless

Retail Sales Associate

Troy, MI · On-site

$29K - $54K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Retail Sales Associate

Troy, MI · On-site

$14.25 - $16.25/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Retail Sales Associate

West Bloomfield, MI · On-site

$14 - $16/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Retail Sales Associate

Westland, MI · On-site

$13.75 - $16/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

My Wireless

Retail Sales Associate

Clarkston, MI · On-site

$29K - $54K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Retail Sales Associate

Clarkston, MI · On-site

$15.25 - $17.75/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

My Wireless

Retail Sales Associate

West Bloomfield, MI · On-site

$29K - $54K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

My Wireless

Part Time Retail Sales Associate

Troy, MI · On-site

$29K - $39K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Part Time Retail Sales Associate

Clarkston, MI · On-site

$15.25 - $17.75/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

MY WIRELESS

Part Time Retail Sales Associate

Troy, MI

$14.25 - $16.25/hr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

My Wireless

Part Time Retail Sales Associate

Clarkston, MI · On-site

$29K - $39K/yr

My Wireless Retail Sales Associate My Wireless / Authorized AT&T Retailer My Wireless, an AT&T Authorized National Retailer , is currently looking for driven, dynamic, and coachable individuals to ...

Legends Wireless

Sales Associate

Sterling Heights, MI · On-site

$14 - $18/hr

Employee discounts on wireless products and plans * Paid training and career development * Competitive pay Sales Associate Job Summary As a Sales Associate at Legends Wireless, you'll help our ...

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All JobsWireless Associate JobsWireless Associate Jobs in Madison Heights, MI

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Madison Heights, MI are hiring for Wireless Associate jobs?

Cities near Madison Heights, MI with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Sales Associate

SGB PLUS INC

Southfield, MI • On-site

$50K - $62K/yr

Full-time

Re-posted 6 days ago

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Job description

Job Title: Wireless Sales Associate

Location: Farmington Hills, MI

Company: SGB+

About Us: Join SGB+, a leader in wireless technology and customer service. We’re passionate about providing our customers with the best products and solutions to keep them connected. We’re looking for enthusiastic individuals to join our team and help us deliver exceptional experiences!

Position Overview: As a Wireless Sales Associate, you will be the face of our brand, engaging with customers in a retail setting to understand their needs and provide tailored wireless solutions. Your expertise in our products and services will empower customers to make informed decisions, while your passion for technology will inspire trust and loyalty.

Key Responsibilities:

  • Greet and engage customers with a friendly, positive attitude.
  • Identify customer needs and recommend appropriate wireless products and services.
  • Demonstrate product features and benefits, ensuring customers have a clear understanding.
  • Achieve and exceed sales targets through effective communication and relationship-building.
  • Stay updated on the latest wireless technology trends and promotions.
  • Assist with inventory management and maintain an organized sales floor.
  • Provide exceptional customer service, addressing any inquiries or concerns.

Qualifications:

  • High school diploma or equivalent; college experience is a plus.
  • Previous retail or sales experience preferred, but not required.
  • Strong communication and interpersonal skills.
  • A passion for technology and a desire to learn.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Flexibility to work evenings, weekends, and holidays as needed.

What We Offer:

  • Competitive salary plus commission.
  • Comprehensive training and ongoing development opportunities.
  • Employee discounts on products and services.
  • A fun and dynamic work environment with a supportive team.

How to Apply: If you’re ready to jumpstart your career in wireless sales and make a difference in customers’ lives, we want to hear from you!

SGB+ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.