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Wireless Associate Jobs in Kansas (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Independence, KS · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coach and mentor sales associates: give feedback that drives results. * Coach Up Your Team in all aspects of wireless sales and service. * Provide positive reinforcement and training to promote the ...

Crown Wireless

Wireless Retail Sales Manager

Salina, KS · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coach and mentor sales associates: give feedback that drives results. * Coach Up Your Team in all aspects of wireless sales and service. * Provide positive reinforcement and training to promote the ...

Crown Wireless

Bilingual Wireless Retail Store Manager

Liberal, KS · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coach and mentor sales associates: give feedback that drives results. * Coach Up Your Team in all aspects of wireless sales and service. * Provide positive reinforcement and training to promote the ...

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Wireless Associate information

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What are the most commonly searched types of Wireless jobs in Kansas? The most popular types of Wireless jobs in Kansas are:
What cities in Kansas are hiring for Wireless Associate jobs? Cities in Kansas with the most Wireless Associate job openings:
Wireless Associate jobs near you

Wireless Sales Associate-Part-Time-Hays, KS

Viaero Wireless

Hays, KS • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Viaero Wireless rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

65th of 98 rated telecommunications companies

Job description

Viaero Wireless is looking for energetic, career-driven sales people who are ready to jump in and hit the ground running! This position requires you to work in a retail setting with an opportunity to earn over $40,000 annually, and will be based at our retail store located in Hays, KS. LOCAL sales training is provided!

As a Wireless Sales Associate, you will promote and sell Viaero Wireless products and services to new and existing customers and contact existing customers with new opportunities. You’ll also get to participate in promotional sign-up events as well as community events sponsored by the company.

If you love technology and are customer-focused, then apply today!

What you’ll need to have:

  • High school diploma or the equivalent, plus valid driver’s license with acceptable MVR.
  • One year of customer service, telephone sales, or equivalent work experience strongly preferred.
  • Ability to work weekdays and rotating Saturdays.
  • Must have the ability to pass pre-employment checks, which include a criminal background check, motor vehicle record check, and substance screening, following federal law.

What we offer:

Competitive Pay
Advancement and Growth

Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental, and Supplemental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission earnings based on sales performance, vacation, sick leave and holiday pay.

What Viaero Wireless employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom