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Wireless Advocates Jobs (NOW HIRING)

WCRI

wireless advocate (airport)

Austin, TX

As one of the largest premier dealers for Cricket Wireless, Western Capital Resources, lnc./PQH Wireless is currently seeking a motivated Wireless Retail Sales Associate to join our team. We have a ...

WCRI

wireless advocate full time

Austin, TX

$45K - $58K/yr

As one of the largest premier dealers for Cricket Wireless, Western Capital Resources, lnc./PQH Wireless is currently seeking a motivated Wireless Retail Sales Associate to join our team. We have a ...

WCRI

Wireless Sales Advocate

Wichita, KS

$10 - $17/hr

As one of the largest premier dealers for Cricket Wireless, PQH Wireless is currently seeking outgoing, energetic and highly motivated Sales Advocates to join our team. We have a position open ...

WCRI

wireless advocate full time

Austin, TX

$45K - $58K/yr

As one of the largest premier dealers for Cricket Wireless, Western Capital Resources, lnc./PQH Wireless is currently seeking a motivated Wireless Retail Sales Associate to join our team. We have a ...

WCRI

Wireless sales advocate

Oklahoma City, OK

$11 - $12/hr

As one of the largest premier dealers for Cricket Wireless, PQH Wireless is currently seeking outgoing, energetic and highly motivated Sales Advocates to join our team. We have a position open ...

WCRI

Wireless Sales Advocate

Sioux City, IA

$11 - $15/hr

As one of the largest premier dealers for Cricket Wireless, Western Capital Resources, Inc./PQH Wireless is currently seeking a motivated Wireless Retail Sales Advocate to join our team. We have a ...

WCRI

Sales Advocate - Wireless Retail

Arlington, TX

$39K - $51K/yr

Sales Advocate - Wireless RetailLocation: Arlington, TX, 76014 The Sales Advocate - Wireless Retail will be responsible for: * Providing exceptional customer service to all customers * Selling ...

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Wireless Advocates information

See salary details

$47K

$89.3K

$141.5K

How much do wireless advocates jobs pay per year?

As of Jul 19, 2026, the average yearly pay for wireless advocates in the United States is $89,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are some common challenges Wireless Advocates face when assisting customers with wireless plans and devices?

Wireless Advocates often encounter challenges such as staying current with rapidly changing device technology, understanding diverse carrier plans, and clearly communicating complex options to customers. They must balance meeting sales goals with providing genuine, needs-based recommendations, which requires strong product knowledge and interpersonal skills. Additionally, Wireless Advocates frequently collaborate with retail partners and team members to ensure seamless customer experiences and resolve issues efficiently.

What is the difference between Wireless Advocates vs Retail Sales Associate?

AspectWireless AdvocatesRetail Sales Associate
Required CredentialsHigh school diploma, sales experience, knowledge of wireless productsHigh school diploma, customer service skills, sales experience often preferred
Work EnvironmentWireless retail stores, often in malls or shopping centersVarious retail settings including department stores, specialty shops
Employer & Industry UsageWireless carriers and authorized retailersVarious retail companies across multiple industries
Common Search & Comparison IntentUnderstanding roles in wireless sales, career options in wireless retailGeneral retail sales roles, customer service positions

Wireless Advocates primarily focus on selling wireless products and services for carriers in specialized retail environments, requiring specific product knowledge. Retail Sales Associates have a broader role across various retail sectors, emphasizing customer service and sales skills. While both roles involve sales and customer interaction, Wireless Advocates specialize in wireless technology, making their job more niche within the retail industry.

What are the key skills and qualifications needed to thrive as a Wireless Advocate, and why are they important?

To thrive as a Wireless Advocate, you need strong sales experience, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, wireless carrier platforms, and inventory management software is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport and address client needs effectively. These competencies ensure you can match customers with the right wireless solutions while driving sales and maintaining satisfaction in a fast-paced retail environment.

What are Wireless Advocates?

Wireless Advocates are professionals who specialize in selling and providing support for wireless communication products and services, such as cell phones, mobile plans, and accessories. They typically work in retail environments, partnering with major wireless carriers to help customers find the best devices and plans to suit their needs. Wireless Advocates also assist with device setup, troubleshooting, and answering customer questions about wireless technology. Their goal is to ensure a positive customer experience and promote the latest wireless offerings.
More about Wireless Advocates jobs
What states have the most Wireless Advocates jobs? States with the most job openings for Wireless Advocates jobs include:
What job categories do people searching Wireless Advocates jobs look for? The top searched job categories for Wireless Advocates jobs are:
Wireless Advocates jobs near you
Infographic showing various Wireless Advocates job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 11% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,251 per year, or $42.9 per hour.
Cricket Wireless Sales Advocate - Pocahontas

Cricket Wireless Sales Advocate - Pocahontas

Gateway Wireless LLC

Pocahontas, AR

$11 - $14/hr

Full-time

Re-posted 3 days ago

Job description

Cricket Wireless Sales Advocate
Sales –
Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.com
Want to join a dynamic wireless company where your ideas and talents really matter?
At Cricket, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We're a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Job Description:
Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Advocates:
  • Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
  • Deliver outstanding service striving to retain and gain customers
  • Participate in outside sales events or promotions
  • Work flexible hours, weekends and holidays at various locations
  • Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment
Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
GENERAL DUTIES:
  • Understand customers' needs and help them discover how our no contract products meet those needs
  • Possess a competitive spirit and desire to meet and exceed sales goals
  • Multi-task in a fast paced team environment
  • Educate and engage customers through product demonstrations
  • Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
  • Ability to work flexible hours, including evenings, weekends and holidays
  • Ability to stand for long periods of time
  • Ability to complete all paperwork completely, accurately, in a timely manner
  • Ability to operate a personal computer, wireless equipment, copier and fax
  • Ability to work in other locations as the needs of the business dictate may be required.
  • Complete all aspects of opening and closing the store in accordance with written procedures.
  • Submit all transaction journals on a daily basis.
  • Assists with inventory maintenance
  • Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Preferred Qualifications:
  • At least one year retail experience in sales or customer service
  • At least 18 and with a high school diploma or GED required. 2 year associate degree preferred.
  • One or more years of sales experience in a quota driven environment
  • Proficient use of PC software (MS Office preferred) and point of sales systems
Provisions listed in these job descriptions may be changed or modified by Cricket without prior notice at any time, at the Company's sole discretion.

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