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Winery Associate Jobs in Michigan (NOW HIRING)

Kroger

WINE STEWARD

Macomb, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Bloomfield Hills, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Dearborn, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

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Winery Associate information

What is a winery associate?

Winery Associates are staff members who support the daily operations of a winery, often working in tasting rooms, assisting guests, and providing information about wines and the winemaking process. They may also help with sales, inventory, and events. Strong customer service skills and a passion for wine are important in this role. Winery Associates often act as the face of the winery, ensuring visitors have a memorable and educational experience.

What are the key skills and qualifications needed to thrive as a winery associate, and why are they important?

To thrive as a Winery Associate, you need a solid understanding of wine varietals, sales techniques, and customer service, often supported by prior retail or hospitality experience. Familiarity with point-of-sale (POS) systems, inventory management software, and basic wine certification (such as WSET Level 1) is commonly required. Strong communication, teamwork, and an engaging personality help create memorable guest experiences and foster customer loyalty. These skills and qualities ensure efficient operations, knowledgeable service, and a welcoming environment that drives sales and brand reputation.

What are some common challenges winery associates face during peak seasons, and how can they effectively manage them?

During peak seasons such as harvest or major events, Winery Associates often experience increased workloads, longer hours, and a higher volume of customer interactions. Managing these challenges involves strong time management, adaptability, and teamwork with colleagues across production, tasting room, and sales. Proactively communicating with supervisors and supporting team members can help ensure smooth operations and a positive guest experience, even during busy periods.

How to get hired at a winery?

To get hired as a winery associate, applicants should have a basic understanding of wine production and customer service skills. Relevant experience in hospitality or retail can be beneficial, and some wineries may require or prefer food safety or alcohol service certifications. Applying directly to winery job postings or through local employment agencies can increase chances of employment.
What are the most commonly searched types of Winery jobs in Michigan? The most popular types of Winery jobs in Michigan are:
What cities in Michigan are hiring for Winery Associate jobs? Cities in Michigan with the most Winery Associate job openings:
Winery Associate jobs near you
Infographic showing various Winery Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

WINE STEWARD

Kroger

Macomb, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

  • Second language (speaking, reading and/or writing)
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • Experience working with wine and beer
  • Retail experience
  • Second language (speaking, reading and/or writing)
  • High school education or equivalent
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Pass wine test once employed
  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • Inform customers of wine specials
  • Provide customers with products that they have requested
  • Recommend wine items to customers to ensure they get the products they want and need
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • Collaborate with store chef for wine tastings and other programs featuring wines
  • Stay current with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

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