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Winedirect Jobs (NOW HIRING)

WineDirect

Production Planner PM Shift

American Canyon, CA · On-site

$22 - $26/hr

At WineDirect we offer a full range of Direct-to-Consumer services to wineries', including ecommerce, point-of-sale and order fulfillment. We have one clear goal, and that determines our focus each ...

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Winedirect information

What is WineDirect?

WineDirect is a leading provider of direct-to-consumer (DTC) technology and fulfillment solutions for wineries. They offer ecommerce platforms, wine club management, point-of-sale systems, and logistics services to help wineries sell and ship wine directly to customers. WineDirect supports wineries in managing online sales, compliance, shipping, and customer relationships, making it easier for them to grow their DTC business. Their solutions are widely used in the wine industry, especially by small and mid-sized wineries looking to expand their online presence.

What are the typical responsibilities of a WineDirect Customer Support Specialist, and how does the role interact with winery clients?

As a WineDirect Customer Support Specialist, your primary responsibilities include responding to inquiries from winery clients, troubleshooting issues related to e-commerce platforms, and assisting with order management or technical support. You'll work closely with account managers, technical teams, and sometimes directly with winery staff to resolve problems efficiently. Success in this role requires strong communication skills, patience, and adaptability, as you'll often need to explain complex technical solutions in an accessible way. This position offers valuable exposure to both the wine and technology industries, providing opportunities for advancement into roles such as account management or product support.

What are the key skills and qualifications needed to thrive as a WineDirect eCommerce Specialist, and why are they important?

To thrive as a WineDirect eCommerce Specialist, you need a solid understanding of eCommerce operations, digital marketing, and customer relationship management, often supported by experience in the wine industry or related fields. Familiarity with the WineDirect platform, order management systems, and tools like Salesforce or Shopify is typically required. Strong problem-solving abilities, communication, and attention to detail help you manage client needs and ensure seamless online sales processes. These skills are vital for optimizing online sales, enhancing customer satisfaction, and driving business growth in a competitive market.

What is the difference between Winedirect vs Winedirect Customer Support Specialist?

AspectWinedirectWinedirect Customer Support Specialist
Primary RoleDeveloping and managing e-commerce wine sales platformsProviding customer service and technical support for Winedirect users
Required SkillsWeb development, e-commerce platform management, marketingCustomer service, troubleshooting, communication skills
Work EnvironmentOffice-based, collaborative teams, technical environmentRemote or office, customer interaction focus
CertificationsWeb development, e-commerce certifications often preferredCustomer service certifications beneficial but not mandatory

Winedirect focuses on platform development and management, while Winedirect Customer Support Specialists handle user support and troubleshooting. Both roles are essential in the wine e-commerce industry but differ in responsibilities and skill sets.

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Winedirect jobs near you
Infographic showing various Winedirect job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Seasonal General Warehouse Associate

WineDirect

Solon, OH • On-site

$17/hr

Other

Posted 5 days ago

Job description

Seasonal General Warehouse Associate

  • Hiring Multiple Candidates

  • Pay Rate: $17.00/hour

  • Day Shift: Monday - Friday, 8:00am - 4:30pm

  • Seasonal Employment Period: August - December

  • Clean, Climate-Controlled Warehouse

  • Potential to advance to year-round employment!

WineDirect Fulfillment helps wineries deliver their products directly to customers, making wine lovers happy across the world. We're a fast-growing company with a fun, team-oriented culture. If you're looking for a job that keeps you moving and offers opportunities to grow, this is it!

We are looking for energetic and highly motivated individuals to fill a key position on our Operations team, as a Seasonal General Warehouse Associate at our Glenwillow, OH facility (bordering Solon on 7900 Cochran Rd. Glenwillow, OH 44139).

What You'll Do:

✅ Make boxes – Help build shipping boxes for customer orders.

✅ Pack orders – Work with a team on an assembly line to pack wine club shipments.

✅ Pick products – Use a scanner or voice-picking headset to collect the right items for orders.

✅ Check quality – Make sure every order is correct before shipping out.

✅ Other warehouse duties as needed – We all pitch in to get the job done!

What We're Looking For:

✔ No experience? No problem! We'll train you.

✔ Ability to stand and move around for your shift.

✔ Comfortable occasionally lifting up to 50 lbs.

✔ Attention to detail – accuracy is key!

✔ Reliable, on time, and ready to work.

✔ Must have reliable transportation.

✔ Available for overtime when needed.

Why Work With Us?

  • Fast-paced, team-oriented environment – Stay active while working!

  • Fun & supportive workplace – We work hard, but we keep things positive and engaging.

  • You may have opportunity to advance from seasonal to full-time year-round position - Have great attendance, work performance, and work ethic during the seasonal period.

At WineDirect Fulfillment, we value teamwork, respect, and fresh ideas. If you're looking for a great opportunity to gain experience and stay active while working, apply today!

WineDirect Fulfillment is an Equal Opportunity Employer.

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