The ideal candidate will have strong expertise in Windows environments, ITSM-driven support ... Create, update, and maintain SOPs, runbooks, and knowledge base documentation. * Utilize endpoint ...
The ideal candidate will have strong expertise in Windows environments, ITSM-driven support ... Create, update, and maintain SOPs, runbooks, and knowledge base documentation. * Utilize endpoint ...
Network Administrator
$90K - $100K/yr
Manage an enterprise Microsoft infrastructure including Active Directory, Windows Server, MS 365 ... Regularly update and patch network devices and systems to protect against vulnerabilities * Other ...
Network Administrator
$90K - $100K/yr
Manage an enterprise Microsoft infrastructure including Active Directory, Windows Server, MS 365 ... Regularly update and patch network devices and systems to protect against vulnerabilities * Other ...
On-Site Tier II Helpdesk Technician
Beaverton, OR · On-site
$20.75 - $28/hr
Diagnose and resolve issues across Windows 10/11 and business applications * Support basic ... Maintain and update client documentation * Collaborate with Tier 3/Engineering teams on complex ...
On-Site Tier II Helpdesk Technician
Beaverton, OR · On-site
$20.75 - $28/hr
Diagnose and resolve issues across Windows 10/11 and business applications * Support basic ... Maintain and update client documentation * Collaborate with Tier 3/Engineering teams on complex ...
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
Diagnose and resolve issues across Windows 10/11 and business applications * Support basic ... Maintain and update client documentation * Collaborate with Tier 3/Engineering teams on complex ...
Quick apply
On-Site Tier II Helpdesk Technician
$20.75 - $28/hr
Diagnose and resolve issues across Windows 10/11 and business applications * Support basic ... Maintain and update client documentation * Collaborate with Tier 3/Engineering teams on complex ...
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Salem, OR · On-site
$90K - $100K/yr
Manage an enterprise Microsoft infrastructure including Active Directory, Windows Server, MS 365 ... Regularly update and patch network devices and systems to protect against vulnerabilities * Other ...
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$90K - $100K/yr
Manage an enterprise Microsoft infrastructure including Active Directory, Windows Server, MS 365 ... Regularly update and patch network devices and systems to protect against vulnerabilities * Other ...
Medical Office Receptionist, Per diem
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
New
Medical Office Receptionist, Per diem
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
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Medical Office Receptionist, Per diem
Springfield, OR · On-site
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
Medical Office Receptionist, Per diem
Springfield, OR · On-site
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
Medical Office Receptionist, Per diem
Springfield, OR · On-site
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
New
Quick apply
Medical Office Receptionist, Per diem
Springfield, OR · On-site
$17 - $20.75/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
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Cyber Security Analyst
Beaverton, OR · On-site
Continually update skills * Other duties and responsibilities asassigned * This position will sit ... Experiencewith Windows Server/Workstation and Mac OS is required * Proven analytical, problem ...
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Continually update skills * Other duties and responsibilities asassigned * This position will sit ... Experiencewith Windows Server/Workstation and Mac OS is required * Proven analytical, problem ...
Medical Office Receptionist, Per diem
$16.75 - $20.25/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
New
Medical Office Receptionist, Per diem
$16.75 - $20.25/hr
Verify and update necessary information in the electronic medical record (EMR) * Receive payments ... Experience working in a windows-based EMR/PM * Working knowledge of healthcare insurance. NOTE
New
OR · Hybrid
$104K - $143K/yr
Engineer andmaintaindevice enrollment strategies for Windows, iOS, Android, and macOS where ... Administer andoptimizeWindows Update for Businesspolicies, feature updates, quality updates, and ...
OR · Hybrid
$104K - $143K/yr
Engineer andmaintaindevice enrollment strategies for Windows, iOS, Android, and macOS where ... Administer andoptimizeWindows Update for Businesspolicies, feature updates, quality updates, and ...
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Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
System Engineer (Radar)
Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
OR · Hybrid
$104K - $143K/yr
Engineer andmaintaindevice enrollment strategies for Windows, iOS, Android, and macOS where ... Administer andoptimizeWindows Update for Businesspolicies, feature updates, quality updates, and ...
OR · Hybrid
$104K - $143K/yr
Engineer andmaintaindevice enrollment strategies for Windows, iOS, Android, and macOS where ... Administer andoptimizeWindows Update for Businesspolicies, feature updates, quality updates, and ...
System Engineer (Radar)
Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
System Engineer (Radar)
Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
System Engineer (Radar)
Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
Quick apply
System Engineer (Radar)
Portland, OR · On-site
... Windows, and associated computer applications * Develop system documentation to include creating standard operating procedures, network drawings and electrical schematics * Maintain and update ...
Cloud Security Engineer (AWS & GCP)
$110K - $140K/yr
Support AWS & GCP environments, including Windows and Linux virtual machines, container workloads ... Configure, update, and maintain security tools for endpoint protection, log collection ...
Cloud Security Engineer (AWS & GCP)
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Support AWS & GCP environments, including Windows and Linux virtual machines, container workloads ... Configure, update, and maintain security tools for endpoint protection, log collection ...
Create and update specs, BOMs, construction details, and graded measurement charts. * Develop and ... Google Apps, Ms Windows, Adobe Illustrator, PLM, pattern design software (Optitex preferred), 3D ...
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Portland, OR · On-site
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Placement Associate
Portland, OR · On-site
Update and maintain customer and policy information within our customer management system * Prepare ... Fluent with Microsoft Windows, Office 365, Word, and Excel * AMS360 experience or skills to learn ...
Placement Associate
Portland, OR · On-site
Update and maintain customer and policy information within our customer management system * Prepare ... Fluent with Microsoft Windows, Office 365, Word, and Excel * AMS360 experience or skills to learn ...
Placement Associate
Portland, OR · On-site
Update and maintain customer and policy information within our customer management system * Prepare ... Fluent with Microsoft Windows, Office 365, Word, and Excel * AMS360 experience or skills to learn ...
Execute test cases for BATs, functional & regression testing, update results in Test management ... NET based Windows applications. Create test framework to validate Win32 MW applications. Tester ...
Execute test cases for BATs, functional & regression testing, update results in Test management ... NET based Windows applications. Create test framework to validate Win32 MW applications. Tester ...
Windows Update information
What is the difference between Windows Update vs Windows System Administrator?
| Aspect | Windows Update | Windows System Administrator |
|---|---|---|
| Primary Role | Manages and deploys software updates for Windows OS | Oversees overall Windows system management, including updates, security, and user support |
| Required Skills | Knowledge of Windows OS, update procedures, troubleshooting | In-depth Windows OS knowledge, network management, security protocols, scripting |
| Work Environment | IT support teams, help desks, automated update systems | Enterprise IT departments, system management teams |
| Certifications | Microsoft Certified: Windows Server, CompTIA ITF+ | Microsoft Certified: Windows Server, MCSE, CompTIA Security+ |
While Windows Update focuses on deploying and managing software updates, a Windows System Administrator handles comprehensive system management, including updates, security, and user support within an organization.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Cognizant rating
7.5
Based on 83 frontline employees who took The Breakroom Quiz
37th of 57 rated business consultants
Job description
Job Location: Onsite- Portland, Oregon
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
We are seeking a skilled and customer-focused Field Service Engineer - Desktop Support with 4-7 years of hands-on onsite experience across corporate office and manufacturing/factory environments.
The role involves providing end-user and infrastructure support, including break/fix services, deployments, and troubleshooting across a wide range of devices such as desktops, laptops, rugged factory systems, printers, handheld scanners, and conference room A/V equipment.
The ideal candidate will have strong expertise in Windows environments, ITSM-driven support processes, and endpoint management tools, with the ability to quickly diagnose and resolve technical issues.
In this role, you will
- Provide onsite technical support (break/fix, deployments, escalations) for laptops, desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and A/V systems.
- Monitor and manage ticket queues using ITSM tools, ensuring incidents and service requests are handled within defined SLAs.
- Perform incident management and root cause analysis (RCA) for critical issues, driving long-term resolution and prevention.
- Install, configure, and maintain end-user systems and peripherals in both office and factory environments.
- Create, update, and maintain SOPs, runbooks, and knowledge base documentation.
- Utilize endpoint management and monitoring tools such as SCCM, IT Shop, and Nexthink to enhance support efficiency and visibility.
- Perform Windows OS troubleshooting and basic network diagnostics to restore services quickly.
- Support IT asset lifecycle activities, including provisioning, deployment, and decommissioning.
What you'll need to succeed (required skills)
- 4-7 years of hands-on experience in desktop support / field services environment.
- Strong expertise in Windows 10/11 support, including OS troubleshooting and system configuration.
- Experience supporting laptop/desktop hardware, printers, and peripheral devices.
- Hands-on experience with ITSM tools for incident and request management.
- Proficiency in endpoint management tools such as SCCM, IT Shop, and/or Nexthink.
- Basic knowledge of network troubleshooting (Wi-Fi, connectivity, LAN issues).
- Experience working in onsite environments, including factory or industrial setups.
- Strong problem-solving skills and ability to handle high-priority incidents under pressure.
Preferred Skills
- Experience supporting A/V systems and conferencing technologies (e.g., Cisco VC devices, telephony systems).
- Exposure to industrial/plant IT environments and ruggedized devices.
- Knowledge of ITIL processes and best practices.
- Familiarity with HP and Lexmark printer environments.
- Strong documentation and knowledge management skills.
Work Environment
- 100% onsite role supporting both office and factory users.
- Requires mobility within client premises for device support and troubleshooting.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite role requiring 5 days a week at client site in Portland, Oregon, USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
"Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
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