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Windows Refresh Coordinator Jobs (NOW HIRING)

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

The role involves managing ticket queues, coordinating with vendors, and providing IT support for ... Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing ...

Insight Global

IT Project Lead

Simi Valley, CA · On-site

$60 - $64/hr

... coordinating service desk or IT support functions. Experience with Windows, macOS, and Linux endpoints. Experience leading laptop refresh programs, hardware deployments, or large-scale technology ...

New

Volto USA

L2 Tech support

Jacksonville, FL · On-site

$50 - $55/hr

Troubleshoot Windows OS, hardware, and enterprise applications?Coordinate with third-party vendors ... PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user?s ...

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How much do windows refresh coordinator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for windows refresh coordinator in the United States is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a Windows Refresh Coordinator?

Windows Refresh Coordinators are professionals responsible for managing and overseeing the process of updating or replacing Windows-based computers within an organization. Their duties typically include planning hardware and software upgrades, coordinating with IT teams and end users, scheduling refresh activities, and ensuring minimal disruption to business operations. They also handle troubleshooting, data migration, and compliance with company standards during the refresh cycle. Effective communication and project management skills are essential for this role.

What are the typical responsibilities of a Windows Refresh Coordinator during a company-wide hardware upgrade?

A Windows Refresh Coordinator is responsible for overseeing the end-to-end process of upgrading or replacing computers within an organization. This includes coordinating schedules with employees, managing inventory of hardware and software, ensuring data backup and restoration, and troubleshooting any issues that arise during the migration. The coordinator often works closely with IT support staff, project managers, and end-users to minimize downtime and ensure a smooth transition. Effective communication and organizational skills are crucial, as the role requires balancing technical tasks with stakeholder management.

What are the key skills and qualifications needed to thrive as a Windows Refresh Coordinator, and why are they important?

To thrive as a Windows Refresh Coordinator, you need expertise in IT project management, operating system deployment, and a solid understanding of Windows environments, usually backed by a degree in information technology or computer science. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and Windows Deployment Services, as well as certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate, is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating schedules, managing stakeholders, and troubleshooting issues. These skills and qualifications ensure smooth system upgrades, minimize downtime, and support seamless user transitions in enterprise environments.

What are popular job titles related to Windows Refresh Coordinator jobs?

For Windows Refresh Coordinator jobs, the most frequently searched job titles are:

IT Support Specialist - Irving & Plano, TX

Plano, TX • On-site

Merge IT
IT Services • 201 - 500 employees
Learn more about Merge ITexternal

Full-time

Re-posted 24 days ago

Job description

Job Summary:
Merge IT is seeking two IT Support Specialists for their enterprise-level client in Texas. The role focuses on providing technical support, including hardware installations and troubleshooting in a Windows environment.
Responsibilities:
• Analyze and resolve hardware/software problems onsite or remote operational mode
• Design, installation, configuration and maintenance of a comprehensive IT infrastructure with a focus on Microsoft Windows
• Removal and installation of hardware components and peripherals
• Installation of additional software and manually and via deployment console
• User requests for technical advice and support
• Installation and customization of client equipment
• Provide concierge support to VIP/Executive personnel as needed
• Classification of technical queries and forwarded to relevant departments
• Documentation of customer inquiries
• PC Refresh Life Cycle Process and deployment
• Use client security tools (antivirus, encryption)
• Use remote support tools, and ticketing tools
• Customizing user profiles
• Hardware installation and hardware expansion
• Instruction and advice to the user
• Backup and restore of user data
• Coordination with IT coordinators and users
Qualifications:
Required:
• 6+ month contract / extendable and perm possible with good performance.
• ASAP start date
• Onsite in Plano, TX, and Irving, TX.
• Drug & Background required.
• Some weekend work required.
• Good people skills along with workstation support knowledge.
• Desk-side support in a Windows environment.
• Installs, equipment pick-up, and equipment inventory.
• Perform miscellaneous software & hardware installs.
• Configuration of Windows PC Equipment.
• Provide 2nd and 3rd level trouble shooting of all problems related to this activity.
• Troubleshoot and isolate issues related to end user computing environments, printers, computer devices, and other attached devices.
Preferred:
• Advanced Experience with Windows operating systems.
• Imaging technologies.
• Asset tracking and inventory systems.
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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