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Windows Infrastructure Manager Jobs in Texas (NOW HIRING)

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Hands-on experience working with physical and virtual Microsoft operating systems and infrastructures, notably Windows 10+ and Server 2019+ * Capable of managing company domain objects, including ...

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Windows Infrastructure Manager information

What does a Windows Infrastructure Manager do?

A Windows Infrastructure Manager oversees the planning, deployment, and maintenance of Windows-based server environments within an organization. Their responsibilities include managing Active Directory, ensuring system security, monitoring performance, and coordinating updates or upgrades. They also lead teams of IT professionals, troubleshoot complex issues, and develop strategies for disaster recovery and business continuity. The role is critical for ensuring reliable and secure IT operations that support the business’s needs.

What are the key skills and qualifications needed to thrive as a Windows Infrastructure Manager?

To thrive as a Windows Infrastructure Manager, you need deep expertise in Windows Server administration, networking, virtualization, and a relevant degree or certifications like Microsoft Certified: Windows Server Hybrid Administrator Associate. Familiarity with tools such as Active Directory, PowerShell, VMware, Hyper-V, and systems monitoring platforms is typically required. Strong leadership, problem-solving, and communication skills set outstanding candidates apart, enabling them to manage teams and coordinate with stakeholders. These skills and qualities are critical for maintaining secure, reliable, and scalable IT environments that support organizational operations.

What are some common challenges faced by Windows Infrastructure Managers and how can they be addressed?

Windows Infrastructure Managers often face challenges such as ensuring system uptime, managing large-scale upgrades, and maintaining security compliance. Coordinating with multiple departments and responding to unexpected outages can also be demanding. Staying proactive with regular system monitoring, implementing robust change management processes, and fostering strong communication with IT and business teams help mitigate these challenges. Continuous professional development and leveraging automation tools can also enhance efficiency and system reliability.

What is the difference between Windows Infrastructure Manager vs Windows Systems Administrator?

AspectWindows Infrastructure ManagerWindows Systems Administrator
CertificationsMicrosoft Certified: Windows Server, MCSEMicrosoft Certified: Windows Server, MCSA
Work EnvironmentOversees infrastructure, strategic planning, team managementMaintains and supports Windows servers, troubleshooting
ResponsibilitiesDesigns infrastructure, manages projects, ensures system securityPerforms daily server maintenance, user support, issue resolution

The Windows Infrastructure Manager focuses on designing and managing the overall Windows infrastructure, including strategic planning and team leadership. In contrast, the Windows Systems Administrator handles daily operations, maintenance, and troubleshooting of Windows servers. Both roles require similar certifications but differ in scope and responsibilities, with the manager role being more strategic and leadership-oriented.

What are popular job titles related to Windows Infrastructure Manager jobs in Texas?

For Windows Infrastructure Manager jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Windows Infrastructure Manager jobs?

Cities in Texas with the most Windows Infrastructure Manager job openings:

Infographic showing various Windows Infrastructure Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Operation Manager - Infrastructure Support

Inficare Technologies

Dallas, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Role : Operation Manager - Infrastructure Support
Location : Dallas, TX (Onsite)
Duration : Long Term
Role Summary:
Responsible for end-to-end delivery of managed services for ECS environment covering Linux, Windows, Oracle, SQL, Storage, Backup, Active Directory, Exchange, Certificates, and Middleware.
This role ensures:
  • Smooth daily operations
  • Meeting SLA/KPI commitments
  • Strong customer engagement
  • Effective leadership of technical teams

Key Responsibilities:
1. Service Delivery & Operations
  • Manage day-to-day operations of ECS services across all technical towers
  • Ensure services are delivered as per agreed SLAs/Scope of Work
  • Maintain high availability, performance, and stability of systems
  • Drive quick resolution of incidents, problems, and service requests

2. Team Management & Leadership
  • Lead and manage multi-technology teams (Exchange, Active Directory, Linux, Windows, DB, Storage, etc.)
  • Ensure team has right skills, training, and coverage
  • Allocate work and track performance of team members
  • Act as single point of escalation for technical and delivery issues

3. SLA / KPI / PI Management
  • Monitor and ensure compliance with:
    • SLA (Service Level Agreements)
    • KPI (Key Performance Indicators)
    • PI (Performance Indicators)
  • Identify risks proactively and take corrective actions
  • Work with teams to improve performance metrics continuously

4. Reporting & Governance
  • Prepare and present:
    • Weekly / Monthly service reports
    • SLA & KPI dashboards
    • Incident and problem trend reports
  • Provide clear, executive-level updates to customer and leadership
  • Support governance meetings like MBR/QBR

5. Customer Management
  • Act as primary interface with customer for day-to-day operations
  • Understand customer priorities and align service delivery accordingly
  • Build strong relationships and ensure customer satisfaction
  • Handle escalations and drive timely resolution

6. Risk, Issue & Change Management
  • Identify delivery risks and operational issues proactively
  • Ensure all issues are tracked and resolved with proper ownership
  • Manage change implementations with minimum business impact

7. Continuous Improvement (CSI)
  • Identify improvement opportunities in:
    • Automation
    • Process optimization
    • Cost efficiency
  • Drive initiatives to improve service quality and efficiency

Required Skills & Experience
Technical Understanding (must-have)
  • Hands-on understanding (not deep SME) of:
    • Linux / Windows servers
    • Oracle / SQL databases
    • Storage & Backup systems
    • Active Directory / Exchange
    • Certificate lifecycle management
    • Middleware platforms

Functional Skills
  • Strong understanding of:
    • ITIL / Managed Services model
    • SLA / KPI / Performance reporting
    • Incident, Problem, Change management

Soft Skills
  • Strong communication (customer-facing role)
  • Leadership and team handling
  • Problem-solving and decision making
  • Ability to work in fast-paced production environment

Experience
  • 8-12+ years in IT infrastructure / managed services
  • 3-5 years in Service Delivery / Service Manager role
  • Experience handling enterprise customers and large teams

Success Measures (What Good Looks Like)
  • SLA compliance consistently met
  • Customer satisfaction (CSAT) positive
  • Reduced incidents / faster resolution
  • Strong reporting and transparency
  • Stable operations with minimal escalations