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Windows Infrastructure Manager Jobs in Minnesota

Minnesota Wild

Information Technology Manager

Saint Paul, MN · On-site

$96K - $117K/yr

This role also manages IT infrastructure, vendor coordination, and event-based support, while ... Experience supporting Windows 11, macOS, Windows Server, and hybrid environments. * Experience with ...

AEG

Information Technology Manager

Saint Paul, MN · On-site

$95K - $117K/yr

This role also manages IT infrastructure, vendor coordination, and event-based support, while ... Experience supporting Windows 11, macOS, Windows Server, and hybrid environments. * Experience with ...

GUTHRIE THEATER

Systems Administrator I

Minneapolis, MN · On-site

$67K - $82K/yr

Design, implement, and maintain enterprise network infrastructure including switches, routers ... Manage Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related services.

Guthrie Theater

Systems Administrator I

Minneapolis, MN · Hybrid

$67K - $82K/yr

Design, implement, and maintain enterprise network infrastructure including switches, routers ... Manage Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related services.

Nuvera

Corporate System Analyst

New Ulm, MN · On-site

$46 - $74/hr

Manage and maintain VMWare VSphere/ESXi infrastructure.Manage and maintain storage, server, and fiber channel infrastructureManage and maintain Windows Server and Cloud infrastructure.Support ...

ARES Corporation

Systems Administrator

Virginia, MN · On-site

$70 - $90/hr

... e management while supporting secure and reliable operations in a highly technical mission ... Administer, configure, monitor, and maintain Windows and/or Linux server environments supporting ...

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All JobsWindows Infrastructure JobsWindows Infrastructure Manager JobsWindows Infrastructure Manager Jobs in Minnesota

Windows Infrastructure Manager information

What does a Windows Infrastructure Manager do?

A Windows Infrastructure Manager oversees the planning, deployment, and maintenance of Windows-based server environments within an organization. Their responsibilities include managing Active Directory, ensuring system security, monitoring performance, and coordinating updates or upgrades. They also lead teams of IT professionals, troubleshoot complex issues, and develop strategies for disaster recovery and business continuity. The role is critical for ensuring reliable and secure IT operations that support the business’s needs.

What are the key skills and qualifications needed to thrive as a Windows Infrastructure Manager?

To thrive as a Windows Infrastructure Manager, you need deep expertise in Windows Server administration, networking, virtualization, and a relevant degree or certifications like Microsoft Certified: Windows Server Hybrid Administrator Associate. Familiarity with tools such as Active Directory, PowerShell, VMware, Hyper-V, and systems monitoring platforms is typically required. Strong leadership, problem-solving, and communication skills set outstanding candidates apart, enabling them to manage teams and coordinate with stakeholders. These skills and qualities are critical for maintaining secure, reliable, and scalable IT environments that support organizational operations.

What are some common challenges faced by Windows Infrastructure Managers and how can they be addressed?

Windows Infrastructure Managers often face challenges such as ensuring system uptime, managing large-scale upgrades, and maintaining security compliance. Coordinating with multiple departments and responding to unexpected outages can also be demanding. Staying proactive with regular system monitoring, implementing robust change management processes, and fostering strong communication with IT and business teams help mitigate these challenges. Continuous professional development and leveraging automation tools can also enhance efficiency and system reliability.

What is the difference between Windows Infrastructure Manager vs Windows Systems Administrator?

AspectWindows Infrastructure ManagerWindows Systems Administrator
CertificationsMicrosoft Certified: Windows Server, MCSEMicrosoft Certified: Windows Server, MCSA
Work EnvironmentOversees infrastructure, strategic planning, team managementMaintains and supports Windows servers, troubleshooting
ResponsibilitiesDesigns infrastructure, manages projects, ensures system securityPerforms daily server maintenance, user support, issue resolution

The Windows Infrastructure Manager focuses on designing and managing the overall Windows infrastructure, including strategic planning and team leadership. In contrast, the Windows Systems Administrator handles daily operations, maintenance, and troubleshooting of Windows servers. Both roles require similar certifications but differ in scope and responsibilities, with the manager role being more strategic and leadership-oriented.

What are popular job titles related to Windows Infrastructure Manager jobs in Minnesota?

For Windows Infrastructure Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Windows Infrastructure Manager jobs in Minnesota look for?

The top searched job categories for Windows Infrastructure Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Windows Infrastructure Manager jobs?

Cities in Minnesota with the most Windows Infrastructure Manager job openings:

Windows Infrastructure Manager jobs near you
Infographic showing various Windows Infrastructure Manager job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Information Technology Manager

Minnesota Wild

Saint Paul, MN • On-site

$96K - $117K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Information Technology Manager - $80(K) - $105(K) annually
Position Summary: The Manager, Information Technology oversees day-to-day technical support operations, ensuring timely issue resolution, hands-on troubleshooting, and consistent Help Desk performance for all end users. This role also manages IT infrastructure, vendor coordination, and event-based support, while leading customer service strategies and supervising full-time and part-time staff. By maintaining system reliability and enabling seamless technology use across the organization, this position plays a critical role in ensuring operational efficiency and a positive user experience.
Responsibilities/Essential Functions:
  • Provide direct technical support and troubleshooting to ensure end users receive timely and effective assistance.
    • Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
    • Build rapport and elicit problem details from help desk customers.
    • Apply diagnostic utilities to aid in troubleshooting.
    • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
    • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
    • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Manage the Help Desk system and ensure issues are prioritized, documented, and resolved efficiently.
    • Review Help Desk issues list and ensure proper priority is assigned to tickets.
    • Manage Help Desk issue list to aid in actively closing and resolving tickets in a timely fashion.
    • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
    • Prioritize and schedule problems.
    • Escalate problems (when required) to the appropriately experienced technician or vendor.
    • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
    • Perform post-resolution follow-ups to help requests.
  • Support IT infrastructure management and vendor coordination to maintain and enhance the organization's technical environment.
    • Act as the operational liaison with vendors for networking, cybersecurity, telephony, printing, endpoint management, cloud services, and event systems.
    • Support Fortinet firewalls and switching, and Cisco and Ubiquity wireless systems.
    • Support VMware, Pure Storage, and Rubrik backup systems.
    • Support Microsoft 365, Active Directory, Entra ID, Intune, Apple Business Manager, Datto RMM, and ConnectWise.
    • Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms.
    • Assist with infrastructure planning, implementations, upgrades, documentation, and security incident escalation.
  • Provide customer service and event-based IT support while supervising full-time and part-time staff.
    • Develop world-class customer service strategies and coach staff to deliver them consistently.
    • Coordinate pre-event-related setup and activities to ensure the team is proactively understanding and delivering on client requests.
    • Work as an IT resource on duty during events and scheduled on duty hours as required (shared responsibility).
    • Provide endpoint, network, Zoom telephony, POS, and event technology support to clients throughout the MSE campus.
    • Test fixes to ensure the problem has been adequately resolved.
    • Coordinate schedules, coverage, and responsibilities for full-time and part-time IT staff.
  • Perform other duties as assigned.

Position Requirements:
Formal Education & Certification:
  • Bachelor's degree in Computer Science or a related field or equivalent experience.
  • Certifications in Microsoft, Apple, Fortinet, Cisco, or VMware technologies preferred.

Knowledge & Experience:
  • At least five years of IT experience, including experience leading technical staff and coordinating workloads.
  • Application support experience with Microsoft 365, Entra ID, Intune, CRM, Microsoft Dynamics GP, and POS systems.
  • Familiarity with fundamental computer and Point of Sale (POS) hardware system components.
  • Experience supporting Windows 11, macOS, Windows Server, and hybrid environments.
  • Experience with Microsoft Intune, Apple Business Manager, and Datto RMM.
  • Advanced knowledge of Fortinet, Cisco, and Aruba LAN/WAN and wireless infrastructure.
  • Working knowledge of ConnectWise, VMware, Pure Storage, Rubrik, and diagnostic tools.
  • Experience with Zoom Phone, Zoom Contact Center, Zoom Workplace, and uniFLOW printer management.

Personal Attributes:
  • Ability to conduct research into a wide range of computing issues as required.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Good understanding of the organization's goals and objectives.
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Work Conditions:
  • Ability to work nights, weekends and holidays as needed for games and events.
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  • Lifting up to 50 lbs.
  • Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy.

ADA/EEO Statement:
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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