Customer Service/Estimator
Naples Lumber and Supply is seeking Customer Service/Estimators for our Window Department with Andersen Window product knowledge, we are a high volume supplier of lumber, millwork, hardware, windows and doors, concentrating mainly in the custom home market.
Job Description:
A Naples Lumber Customer Service/Estimator is responsible for providing professional customer service to Contractors, do-it-yourselfers and outside sales staff. This is accomplished by assisting customers make purchase decisions, providing customers with estimates and ensuring the customer has everything needed to complete a project. A strong belief in the mission and goals of the company are necessary to this position.
Job Summary:
· Builds and maintains relationships with customers by supplying advice and information
· Provides superior customer service while ensuring sales and profit goals are met
· Supports the outside sales staff, contractors and customers as directed
· Identifies personal growth needs and learning opportunities
· Commits to continued learning on products, packages, procedures and more
Requirements to be considered for the Position:
· Previous experience in a customer service environment
· Friendly, outgoing personality
· Ability to effectively communicate with others
· Familiarity with window estimating a must
· Ability to participate effectively as a team member
Our organization is an EOE/DFWP
Please reply with resume and/or brief history of employment within the industry.