Trade Installation Project Manager
Position Summary
The Trade Install & Project Management role for Pella Utah is responsible for overseeing the successful execution of residential and trade window and door installation projects from pre-installation through final completion. This position serves as the operational bridge between sales, customers, installers, vendors, and internal teams to ensure projects are completed safely, efficiently, on schedule, and to company quality standards.
Essential Duties and Responsibilities
- Pre-Installation Planning
- Conduct on-site inspections, field measurements, and project readiness evaluations.
- Verify scope, site conditions, access requirements, and installation feasibility prior to project launch.
- Identify potential project risks and proactively communicate concerns or required adjustments.
Project Estimating
- Prepare and review installation-related estimates including labor, equipment, specialty materials, and subcontractor costs.
- Assist with project budgeting and cost control throughout the installation process.
Project Management & Coordination
- Manage installation projects from scheduling through final completion.
- Coordinate communication and execution between internal departments, subcontractors, vendors, and customers.
- Maintain project documentation, updates, and timelines to ensure successful delivery.
Procurement & Material Coordination
- Review project specifications, product requirements, and technical details for accuracy.
- Coordinate material ordering with manufacturing and procurement teams.
- Monitor delivery schedules and proactively address delays, shortages, or product issues.
Scheduling & Logistics
- Develop and manage installation schedules with subcontractors, internal crews, and homeowners.
- Coordinate equipment, site access, permits, and jobsite logistics as required.
- Adjust schedules as needed to maintain project flow and customer satisfaction.
Quality Control
- Conduct jobsite visits before, during, and after installation to verify workmanship and installation standards.
- Ensure installations comply with manufacturer requirements, company expectations, and applicable building codes.
- Identify deficiencies and manage corrective actions through completion.
Safety Compliance
- Enforce company safety policies and jobsite safety expectations.
- Ensure compliance with OSHA regulations
- Promote a culture of safety accountability among installers and subcontractors.
Stakeholder Communication
- Serve as the primary point of contact for homeowners and project stakeholders during installation.
- Set expectations, provide project updates, and resolve customer concerns professionally and promptly.
- Maintain strong working relationships with field teams and trade partners.
Job Completion & Closeout
- Lead final walkthroughs with homeowners and project stakeholders.
- Demonstrate proper product operation and maintenance.
- Complete punch lists and ensure a high-quality, zero-defect project handoff.
Recovery & Issue Resolution
- Manage recovery efforts for incomplete installations, damaged products, warranty items, or material discrepancies.
- Coordinate corrective actions and follow-up to ensure timely project resolution and customer satisfaction.
Additional Responsibilities
- Support continuous improvement initiatives related to trade installation operations.
- Perform additional duties related to trade installation management as assigned by leadership.
Qualifications
- 3โ5+ years of experience in construction project management, installation management, or related field preferred.
- Experience in window, door, remodeling, or residential construction industries strongly preferred.
- Strong understanding of construction processes, jobsite coordination, and field operations.
- Knowledge of OSHA safety standards.
- Excellent organizational, communication, and problem-solving skills.
- Ability to manage multiple projects and priorities simultaneously.
- Proficient in Microsoft Office and project management software/tools.
- Valid driverโs license and ability to travel to jobsites regularly.
Physical Requirements
- Ability to walk jobsites, climb stairs, lift up to 50 pounds occasionally, and work in varying weather conditions.
- Ability to sit, stand, bend, and move throughout active construction environments for extended periods.
Work Environment
This role operates in both office and field environments and requires regular travel to customer homes, construction sites, and project locations. Occasional evening or extended hours may be required based on project schedules and operational needs.