Wic Program Manager Jobs in Washington, DC (NOW HIRING)

The WIC Nutrition Coordinator provides guidance and support to staff with daily clinical activities to ensure the WIC Program operates in compliance with State and Federal requirements. Coordinates the breastfeeding program and works with breastfeeding peer counselors. In collaboration with the WIC Director, coordinates the nutrition education activities and quality assurance (QA) plans for the WIC program. The WIC Nutrition Coordinator supports the WIC Director in training staff and fulfilling Local Agency reporting requirements to DC Health.
Provides leadership and support to all nutrition and breastfeeding staff. Assesses the client's nutritional and/or health risks and prescribe food packages. Determines and prioritizes nutritional risks of clients. Provides nutritional instruction in individual and group settings. Develops nutritional care plans for high-risk individuals. Also acts as a Competent Professional (CPA) when needed and is responsible for the certification and nutrition education of WIC participants.
Coordinates nutritional care with other members of the health care team to assure medical and social services. Provides individual instruction and follow-up. Keeps abreast of current research findings in maternal and child health nutrition. Establishes and conducts programs to promote, support, and protect breastfeeding.

Minimum Education
Bachelor's Degree Public Health Nutrition, Nutrition Science, Nutrition, Dietetics, or nutrition related field (Required) Or
Master's Degree in nutrition or clinical/professional specialty for new graduates starting after 2024 (Required)

Minimum Work Experience
2 years of job-related experience (Required)
Required Skills/Knowledge
Must have management, supervisory experience, skills and training.
In collaboration with the WIC Director shall coordinate the nutrition education and breastfeeding activities and quality assurance (QA) plans for the WIC program.
Supports the WIC Director in training staff and fulfilling Local Agency reporting requirements to DC Heath
Acts as a Competent Professional (CPA) when needed and is responsible for the certification and nutrition education of WIC participants.
Required Licenses and Certifications
Licensed in the District of Columbia as a Registered Dietitian (RD) or Nutritionist (LN) or licensed in another state with proof of application for District of Columbia licensure (Required) Registered Dietitian (Required) Or
Certified Nutrition Specialist (CNS) (Required) Or Licensed Dietitian or Nutritionist (LD or LD) in the District of Columbia (Required)
Functional Accountabilities
Coordination
 

• In collaboration with the WIC Director shall coordinate the nutrition education activities and quality assurance (QA) plans for the WIC program

• Supports the WIC Director in training staff and fulfilling Local Agency reporting requirements to DC Heath This position also acts as a Competent Professional (CPA) when needed and is responsible for the certification and nutrition education of WIC participants

• Reports directly to the WIC Director and will be responsible for providing leadership and support to all nutrition and breastfeeding staff.

• Helps in the development and evaluation of the WIC Program's overall Nutrition Services Plan

• Helps in the development of the WIC Program's policies, procedures and/or guidelines that pertain to nutrition services e.g., nutrition assessment, nutrition education, food package prescriptions, and job descriptions

• Coordinates nutrition services with other internal departments and other nutrition assistance program partners, including both public and private organizations

• Evaluates participant feedback on nutrition education and makes any necessary changes based on participant feedback

• Assists the WIC director with tracking caseload, enrollment, participation, and other WIC metrics

• Assists the WIC Director with compliance, monitoring, and evaluation, annual plans, and quarterly reports, and other reporting as needed

• Provides guidance to the nutrition and breastfeeding team on day-to-day clinical practice to assure that the WIC Program is conducted in compliance with State and Federal requirements

• Monitors the planning, scheduling, and implementation of the training programs for Local Agency WIC and intra-agency clinic staff to address the nutritional and health care needs of the participants

• Assists in the development, implementation, and evaluation of nutrition education programs to meet the needs of the WIC community, taking into consideration cultural and ethnic needs, including selection of appropriate materials, formats, and scheduling of sessions

• Serves as a breastfeeding coordinator and will coordinate breastfeeding program and monitor breastfeeding peer counselors as needed.

• Perform other tasks determined necessary by the Director of the WIC Program

Training
 

• Provides technical assistance and consultation on nutrition services to WIC staff and other health professionals.

• Provides in-service training and technical assistance for WIC staff involved in providing nutrition education to participants

• Keeps current with up-to-date nutrition and breastfeeding information and disseminates this as well as WIC State Agency-provided information to other staff

• Provides technical nutrition support in the development and revisions of State Agency Nutrition

• Identifies or develops appropriate nutrition education resources and materials

• Ensures delivery by staff of accurate and effective education using creative and interactive methodologies, by observation of individual and group sessions for accurate and appropriate delivery of effective education

• Trains and mentors interns in dietetics and community nutrition

Nutrition Education
 

• Assesses anthropometric data, medical history and lab values.

• Assigns nutritional risk codes to clients based on established guidelines.

• Develops high-risk care plan and follow-up care in

• Prescribes food package taking nutritional needs, food preferences, and cultural background into consideration.

• Provides individual and group education.

• Includes substance abuse education and referrals.

Breastfeeding Advocacy and Coordination
 

• Establishes and conducts activities as necessary to promote and support breastfeeding among the target population and evaluate the effectiveness of these services

• Participates in breastfeeding promotion.

• Acts as a breastfeeding coordinator on rotation, as needed.

• Issues manual and electric breast pumps and maintain issuance log.

• Refers clients to breastfeeding peer counselor/lactation specialist.

Caseload Management and Outreach Activities
 

• Ensures effective operation and WIC caseload management in the WIC clinic.

• Maintains established show rate at the clinic.

• Conducts outreach activities in the community to promote good nutrition and the benefits of the WIC program

• Assures comprehensive medical and social services for clients.

Safety
 

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
 

• Conduct training programs for the WIC staff and intra-agency clinic staff, as needed.

• Assist to develop at least one annual plan objective for the assigned site/agency.

• Assist with annual plan goals and objectives of the agency.

• Keep abreast of current research findings in MCH nutrition in order to insure appropriate intervention

Organizational Commitment/Identification
 

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

• Use resources efficiently

Customer Service
 

• Anticipate and responds to customer needs; follows up until needs are met.

• Address escalated customer service requests and complaints, providing support and resolution at an advanced level.

Teamwork/Communication
 

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Organizational Accountabilities
Annual Plan - Goals and Objectives 
 

• Conduct training programs for the WIC staff and intra-agency clinic staff, as needed.

• Assist to develop at least one annual plan objective for the assigned site/agency.

• Assist with annual plan goals and objectives of the agency.

• Keep abreast of current research findings in MCH nutrition in order to insure appropriate intervention.

Organizational Commitment/Identification
 

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service
 

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication
 

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
 

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
 

• Use resources efficiently

• Search for less costly ways of doing things

Organizational Accountabilities (Leader)
Deliver

• Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets

• Develop the budget and assign resources to meet the team goals

• Provide the resources and guidance required for employees to perform effectively

• Develop procedures to ensure high safety and quality, and course-correct as needed

• Identify customers' needs and ensure service excellence in meeting those needs

Engage

• Be the link between the department and the team in defining the strategies to meet team goals

• Provide prompt and clear feedback to staff and support their performance

• Ensure team adherence to organizational regulations

• Manage the working environment to promote productivity and motivation

• Represent the team in clearing obstacles to high performance

• Hire staff and develop their capabilities

• Monitor and promote strong employee engagement

Grow

• Encourage and share new ways of making the right work easier to do

• Recognize and share incremental improvements in operations

• Promote the success of organizational and department initiatives by clearly aligning programs to the mission