Wic Program Analyst Jobs (NOW HIRING)

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Job Summary
The WIC Certifier Apprentice is an entry-level role designed to train and prepare employees to become a fully approved Washington State WIC Certifier.
This is a paid apprenticeship that typically takes 6-12 months to complete. Upon successful completion and State certification, a promotion to WIC Certifier will be granted. This role blends clerical responsibilities, client support, and supervised nutrition-focused work while the employee progresses through WIC training modules, competency evaluations, and state approval requirements.
Apprentices provide bilingual (English/Spanish) support to WIC clients, perform front-office and enrollment duties, assist with data collection, and gradually perform more certification tasks as competency increases.
Essential Functions: These functions are fundamental to the role and must be performed with or without reasonable accommodation.

1. Screens, enrolls, transfers and schedules
   1. Screens applicants, enrolls qualifying pregnant women, and transfers clients by completing demographic, ID, residency and household data collection, income verifications, Rights and Responsibilities notifications and appointment scheduling.
2. Conducts client intakes and interprets collected data
   1. Conducts client intakes by completing height, weight, hemoglobin testing, health history, and nutrition questions. Interprets collected data to accurately determine qualifying risks for program eligibility and certification.
3. Provides basic nutrition, health and safety, and breastfeeding education to clients after assisting them to set their own goal(s) for change.
4. Use client centered counseling skills in providing all services to clients.
5. Teaches nutrition and breastfeeding related classes.
6. Distributes WIC checks according to policies and procedures.
7. Performs general reception duties:
   1. Greet clients using AIDET model.
   2. Schedules and confirms appointments.
   3. Redirects clients to appropriate individuals.
   4. Answers phones.
   5. Copies, scans and faxes documents.
   6. Mail out notifications and reminder letters.
   7. Run weekly and monthly reports.
   8. WIC Card Inventory
8. Maintains accurate files and records and completes documentation in computer system for services provided.
9. Coordinates with providers and other departments for services and referrals needed to meet client needs as determined in the interview process.
10. Maintain participating caseload at 100% by scheduling walk-ins, completing appointment reminder calls, rescheduling missed appointments, and following up with inactive clients.
11. Participate in staff in-service training, conferences and continuing education opportunities.
12. Provides interpreting services and client scheduling for monolingual staff as needed.
13. Ensure that State and CVCH WIC program policies and procedures are strictly adhered to.
14. Provide instructions to clients on their rights and responsibilities, use of WIC cards, approved WIC foods, shopping tips and use of breast pumps.

Essential Duties & Responsibilities: These functions are fundamental to the role and must be performed with or without a reasonable accommodation.

1. Performs other duties and tasks as assigned by manager
2. Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
3. Follow safety policies and maintain a clean, safe work environment.
4. Demonstrate sound work ethics, flexibility, and cultural sensitivity
5. Uphold CVCH's mission and core values in all interactions.
6. Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.

Non-Essential Functions: These are tasks that are included in the role but are not critical. They may be reassigned or modified without fundamentally changing the job.

• Run ad hoc reports as requested.
• Participate in internal or external committees or special projects.
• Contribute to internal communications or newsletters.

Qualifications:
Education:

• High school Diploma or equivalent.

Certification/Licensure:

• Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. Must be willing to complete blood hemoglobin testing training.

Experience:

• One year experience working in an office setting preferred. Previous experience working in WIC program preferred.

Language Skills:

• English and Spanish fluency required

Skills & Competencies needed:

• Strong interpersonal and communication skills
• Analytical and problem-solving abilities
• Ability to manage sensitive and confidential information

Work Environment & Physical Demands:

• Typical office environment
• Sit, stand, walk, often
• Reach occasionally
• Kneel or crouch minimally
• May need to lift up to 25 pounds
• Visual acuity for close and distance work

Exposure to Hazards:

• Moderate noise
• Standard administrative working conditions

Blood/Fluid Exposure Risk:

• Category III - Tasks involve no greater exposure to blood or body fluids than would be encountered by a visitor.

Age-Specific Competency:

• Not applicable - position does not involve patient care.

Telecommuting:
Not eligible for telecommuting.
Equal Opportunity Statement:

• CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.

*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE
Benefit:
Coverage:
Effective:
Medical
Premera (Self Insured)
Preferred Provider
Employee covered - $70.00 per month
Dependents covered - please refer to the benefits Guide 2026 for rates
First of the month following the first date of employment.
Dental
Washington Dental
Employee covered - 100%
Dependents covered - 50%
First of the month following the first date of employment.
Paid Leave
120 hours - Year 1
136 hours - Year 2
Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years.
Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.
Extended Illness Bank (EIB)
Allows for maximum accrual of 200 hours
PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.
Holidays
88 hours related to:
• New Year's Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
• 3 Diversity Days
Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below:
• Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)
• May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE)
• Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE)
Please refer to the Paid Leave policy for additional details.
403(b) Retirement Plan
Lincoln Financial
150% CVCH match up to 3% of the employee's contribution
Immediately. Vesting schedule:
20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.
Employee Assistance Program
Mutual of Omaha
Free short-term counseling for employee and family
Immediately. Call 800-316-2796
Long-term Disability
Mutual of Omaha
Employee Only (variable)
First of the month following the first date of employment.
Benefit:
Coverage:
Effective:
Basic Term Life
Mutual of Omaha
Employee Only (1x annual salary, up to $200,000)
First of the month following the first date of employment.
Group Accidental Death and Dismemberment (AD&D)
Mutual of Omaha
Employee Only (1x annual salary, up to $200,000)
First of the month following the first date of employment.
Supplemental Term Life
Mutual of Omaha
Employee / Spouse / Dependent(s)
First of the month following the first date of employment.
Voluntary AD&D
Mutual of Omaha
Employee / Family
First of the month following the first date of employment.
Health Reimbursement Arrangement
RedQuote
Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.
First of the month following the first date of employment.
Flex Plan: Medical
RedQuote
Flex Plan: Maximum $3,400 per year
Direct Deposit available
First of the month following the first date of employment.
Flex Plan: Dependent Care
RedQuote
Flex Plan: Maximum $7,500 per year
Direct Deposit available
First of the month following the first date of employment.
AFLAC
Supplemental insurance - cafeteria plan
First of the month following the first date of employment.
Wellness Stipend
CVCH will reimburse staff up to $30 per month for a local gym membership
OR
CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)
Immediately. Once employee has submitted invoice to HR/Payroll department.
Cell Phone Discounts
Discounted monthly access fees
Discounted select accessories and special equipment
Available for personal cell phones, currently in place with AT&T & Verizon
Benefit:
Coverage:
Effective:
Tuition Reimbursement
For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of:
• $4,000 for an Associate's degree, vocational, technical, or certification program
• $6,000 for a Bachelor's degree
• $8,000 for a Master's degree
Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.
Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.
Compensation
$18.15 per hour for WIC Certifier Apprentice
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.