Counter Staff
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Raleigh, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Raleigh, NC · On-site
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Cary, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Cary, NC · On-site
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
$12.75 - $16.25/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$12.75 - $16.25/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
$15 - $24.40/hr
Medical
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Cary, NC · On-site
$15.50 - $29.20/hr
Medical
Retirement
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Cary, NC · On-site
$15.50 - $29.20/hr
Medical
Retirement
PTO
All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...
Knightdale, NC · On-site +1
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site +1
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site +1
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
Knightdale, NC · On-site +1
$12.82 - $17.29/hr
Medical
Dental
Vision
Retirement
PTO
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including ...
$37.4K - $49.3K
6% of jobs
$57.9K is the 25th percentile. Wages below this are outliers.
$49.3K - $61.1K
26% of jobs
$61.1K - $73K
7% of jobs
The median wage is $83.7K / yr.
$73K - $84.8K
12% of jobs
$84.8K - $96.6K
18% of jobs
$96.6K - $108.5K
0% of jobs
$108.5K - $120.3K
5% of jobs
$121K is the 75th percentile. Wages above this are outliers.
$120.3K - $132.2K
10% of jobs
$132.2K - $144K
1% of jobs
$144K - $155.8K
14% of jobs
$155.8K - $167.7K
1% of jobs
$37.4K
$94.9K
$167.7K
A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.
In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.
To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.
The most popular types of Wfm jobs in Raleigh, NC are:
For Wfm jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Wfm jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Wfm job openings:

7.6
Whole Foods Market
Based on 1,459 frontline employees who took The Breakroom Quiz
6.1
Grocery stores average
Based on 50,072 frontline employees who took The Breakroom Quiz
The best things about working at Whole Foods Market
Featured by Whole Foods Market, based on 1459 Breakroom Quiz responses from their frontline employees
97%
say they get paid time off
90%
say their health insurance is affordable
86%
say they have respectful managers
Featured by Whole Foods Market, based on 1459 Breakroom Quiz responses from their frontline employees
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
Maintains back stock in good order.
Assists with sampling program, keeping sample areas full, clean and appealing.
Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.
Ability to sell proactively.
Ability to learn basic knowledge of all products carried in department.
Ability to visually examine products for quality and freshness.
Proactively reads labels and familiarizes oneself on various products.
Assists with periodic inventory checks.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for natural foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with WFM quality goals.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to handle knives and other cutting equipment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
From Whole Foods Market, via Breakroom
20% employee discount
Paid time off
Flexible scheduling
Health insurance with dental & vision
Growth opportunities
From Whole Foods Market
From Whole Foods Market
At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.
From Whole Foods Market
Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.
Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment
Get the full story on Breakroom
Sourced by ZipRecruiter
Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.
Food and beverage stores and retail
10,000+ Employees
Austin, TX, US