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What is a WFM administrator?

WFM Administrators, or Workforce Management Administrators, are professionals responsible for managing and optimizing staff scheduling, attendance, and workflow processes within an organization. They use specialized software to forecast staffing needs, monitor real-time performance, and ensure adequate coverage to meet business demands. Their role often includes analyzing data, generating reports, and collaborating with team leaders to improve operational efficiency. WFM Administrators are commonly found in call centers, retail, healthcare, and other industries where workforce planning is critical.

How does a WFM administrator typically collaborate with other departments to optimize workforce efficiency?

As a WFM Administrator, you will frequently work closely with operations, HR, and IT teams to ensure workforce schedules align with business needs and employee preferences. This collaboration often involves analyzing staffing data, communicating scheduling changes, and resolving conflicts or discrepancies in real time. Being proactive in sharing insights and maintaining open lines of communication across departments is key to effectively optimizing resources and supporting overall organizational goals.

What are the key skills and qualifications needed to thrive as a WFM administrator, and why are they important?

To thrive as a WFM Administrator, you need proficiency in data analysis, forecasting, scheduling, and a thorough understanding of workforce management principles, often supported by a relevant degree or equivalent experience. Familiarity with WFM software such as NICE, Verint, or Genesys, as well as advanced Excel skills and sometimes certification in workforce management tools, is typically required. Strong communication, problem-solving, and organizational abilities help you collaborate effectively with teams and respond to dynamic staffing needs. Mastering these skills ensures accurate staffing, improved operational efficiency, and consistent service levels within an organization.

What cities are hiring for Wfm Administrator jobs?

Cities with the most Wfm Administrator job openings:

What states have the most Wfm Administrator jobs?

States with the most job openings for Wfm Administrator jobs include:

What are popular job titles related to Wfm Administrator jobs?

For Wfm Administrator jobs, the most frequently searched job titles are:

Infographic showing various Wfm Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Payroll Administrator - Relocate to Warroad, MN

Akron, OH • On-site

Marvin
See more jobs at Marvinexternal

$19 - $26/hr

Full-time

Medical, Retirement

Re-posted 9 days ago

Job description

Job Overview:

We are seeking a detail-oriented and dependable Payroll Administrator to join our team. This role is responsible for accurate and timely processing of hourly payrolls for one or more locations, as well as the administration of UKG and Workforce Management (WFM) systems.

This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more – in addition to a relocation counselor to assist you throughout the entire journey.

Highlights of your role:
  • Coordinate and execute bi-weekly hourly payroll cycles
  • Manage payroll administration tasks including:
    • Daily entries and corrections into UKG (i.e. new hires, terminations, organizational changes)
    • Processing verifications of employment, child support, garnishment, bankruptcies and other federal/state documents
  • Maintain UKG, WFM, and related databases or spreadsheets with precision
  • Compile payroll reports as needed
  • Provide responsive and professional support to employees and leadership regarding payroll related questions
  • Uphold confidentiality of sensitive payroll data and documentation
You're a good fit if you have (or if you can):
  • Associate degree in Human Resources or related field preferred
  • Prior experience in payroll processing strongly preferred
  • Knowledge of federal and state payroll regulations and requirements preferred
  • Proficiency in Microsoft Office, especially Outlook and Excel
  • Experience with UKG and WFM systems is a plus
  • Strong organizational skills, attention to detail and accuracy
  • Excellent written and verbal communication skills
We invite you to See Yourself at Marvin:

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer:

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Compensation: $19.00 to $26.00 per hour

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