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CDM Smith

Transportation Client Service Leader

Bellevue, WA · On-site

$138K - $241K/yr

CDM Smith currently has a new opportunity for a Client Service Leader within our Transportation West Group to lead sales efforts for our transportation practice in Washington state. In this position ...

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How much do west group jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for west group in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a West Group sales representative, and why are they important?

To thrive as a West Group sales representative, you need strong sales acumen, product knowledge, and typically a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, sales analytics tools, and digital communication platforms is important. Excellent interpersonal skills, persuasive communication, and resilience help you build client relationships and exceed sales targets. These competencies drive revenue growth, foster client loyalty, and ensure competitiveness in the marketplace.

What is West Group?

West Group is a company known for providing legal research and information services, primarily to law firms, legal professionals, and academic institutions. It is a division of Thomson Reuters and is recognized for its Westlaw legal research platform, which offers access to a vast database of case law, statutes, legal journals, and other legal resources. West Group plays a significant role in supporting legal research, citation, and publishing within the legal industry.

What is the difference between West Group vs Paralegal?

AspectWest GroupParalegal
Required CredentialsLegal research certifications, paralegal certificateParalegal certificate or degree often preferred
Work EnvironmentLegal research, document preparation, support roles in law firms or legal departmentsAssisting attorneys with case preparation, legal documentation, and research
Employer & Industry UsageLaw firms, legal departments, legal research companiesLaw firms, corporate legal departments, government agencies

West Group and paralegals both work within the legal industry, often sharing similar credentials and work environments. However, West Group typically refers to a legal research and publishing company providing legal resources, while paralegals are trained legal support professionals assisting attorneys. Understanding these distinctions helps job seekers target the right roles and employers in the legal field.

What types of projects and clients can I expect to work with as part of the West Group team?

As a member of the West Group, you can expect to work on a diverse range of projects, often serving clients from various industries such as legal, finance, and government. Team members typically collaborate in cross-functional groups, leveraging expertise in research, technology, and client management to deliver impactful solutions. The work environment emphasizes teamwork, continuous learning, and adaptability, with frequent opportunities to interact with both internal colleagues and external clients. This exposure not only broadens your professional experience but also provides valuable networking and career growth prospects.
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West Group jobs near you
Infographic showing various West Group job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 50% Full Time, 34% Part Time, 2% Temporary, 12% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Client Service Leader - Transit & Rail

Client Service Leader - Transit & Rail

CDM Smith

Dallas, TX

Other

Posted 6 days ago

CDM Smith rating

9.1

Company rating: 9.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

20th of 352 rated engineering

Job description

CDM Smith currently has a new opportunity for a Client Service Leader within our Transportation West Group to lead our transit practice in Texas. In this position, you will work with a dynamic team to continue building our transportation transit/rail business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater TX region.

This will include all aspects of transportation transit planning, design, construction management and program management services with technical specialties including: rail planning/design, bus planning/design, environmental engineering, NEPA, station planning/design, and other related services. This position leads the business development activities, oversees overall client service, represent CDM Smith on transportation transit related boards or organizations, and serve as a leader in your office and throughout the organization.
As a member of this team, you would contribute to CDM Smith's mission by:
Developing new business and maintaining high-value relationships with transit clients for services in the Texas markets and others where you see opportunity.
Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
Serving as a key member of our strategy team promoting growth in the Texas area as well as supporting other West Group growth initiatives.
Serving as a technical or project lead as needed on projects of significant size and strategic importance.
Being active in professional societies in which clients or potential clients are members.
Being a strong leader internally and externally.

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About CDM Smith

Sourced by ZipRecruiter

CDM Smith is a distinguished name in the engineering and construction industry, providing insightful consulting, designing, and execution services. Based in Boston, Massachusetts, US, this full-service engineering and construction firm was founded in 1947 and has been contributing to the national and global infrastructure ever since. Serving across diverse sectors like transportation, environment, water, energy, and facilities, they have built a reputation for excellence. The company firmly stands on its mission of delivering lasting, superior solutions to the world's complex challenges, thereby ensuring their clients create a transformative impact.

Industry

Civil engineering construction

Company size

5,001 - 10,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

1947

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