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Wellness Customer Service Representative Jobs in Wisconsin

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

U-Haul

Customer Service Representative

Platteville, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Menomonee Falls, WI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Beloit, WI · On-site

$15/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct hire opportunity for a Customer Service Representative in Pewaukee, WI! The Customer Service ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Baraboo, WI · On-site

$15/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

New

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Wauwatosa, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

customer service representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Platteville, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

customer service representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Saukville, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

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All JobsWellness Customer Service Representative JobsWellness Customer Service Representative Jobs in Wisconsin

Wellness Customer Service Representative information

What is a wellness customer service representative?

A Wellness Customer Service Representative is a professional who assists customers with inquiries related to health and wellness products or services. They provide support by answering questions, resolving issues, processing orders, and offering information about wellness programs or products. Their goal is to ensure customer satisfaction while promoting a healthy lifestyle. These representatives often work for wellness centers, health retailers, or companies offering wellness-related products and services.

What are the key skills and qualifications needed to thrive as a wellness customer service representative?

To thrive as a Wellness Customer Service Representative, you need strong communication skills, customer service experience, and a basic understanding of wellness products or services, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and chat/email platforms is typically required. Empathy, patience, and active listening set top performers apart in this role. These skills ensure that customers receive knowledgeable, compassionate support, fostering loyalty and satisfaction in a wellness-focused environment.

How does a wellness customer service representative typically collaborate with health coaches and other wellness professionals?

As a Wellness Customer Service Representative, you often serve as the first point of contact for clients, requiring close collaboration with health coaches and other wellness professionals. You'll relay client questions, schedule appointments, and ensure that clients are directed to the right specialist for their needs. Regular communication with the wellness team helps you stay updated on program offerings and client progress, enabling you to provide accurate, personalized support. This teamwork creates a seamless client experience and contributes to overall client satisfaction.

What is the difference between Wellness Customer Service Representative vs Health Coach?

AspectWellness Customer Service RepresentativeHealth Coach
CredentialsHigh school diploma or equivalent; customer service experienceCertification in health coaching or related field; often requires specialized training
Work EnvironmentCall centers, healthcare organizations, wellness companiesPrivate practice, wellness centers, online platforms
Employer & IndustryHealthcare, wellness, insuranceHealth and wellness industry, fitness centers, corporate wellness programs
Primary FocusHandling customer inquiries, providing information, resolving issuesGuiding clients on health goals, lifestyle changes, personalized coaching

The main difference is that Wellness Customer Service Representatives focus on assisting customers with inquiries and support, while Health Coaches provide personalized health guidance and lifestyle advice. Both roles require strong communication skills, but Health Coaches typically have specialized certifications and work directly with clients on health improvement plans.

What are popular job titles related to Wellness Customer Service Representative jobs in Wisconsin?

For Wellness Customer Service Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Wellness Customer Service Representative jobs in Wisconsin look for?

The top searched job categories for Wellness Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Wellness Customer Service Representative jobs?

Cities in Wisconsin with the most Wellness Customer Service Representative job openings:

Wellness Customer Service Representative jobs near you

Customer Service Representative (CSR)

Independent Paperboard Marketing

Baraboo, WI • On-site

$52K - $55K/yr

Other

Medical, Retirement

Re-posted 2 days ago

Job description

Customer Service Representative — On-site (Baraboo, WI)

Independent Paperboard Marketing is a supplier of high-quality paperboard products and related services to a diverse group of customers across multiple industries. We pride ourselves on reliable service, consistent product quality, and cultivating long-term partnerships. Our team members collaborate closely with customers and internal stakeholders to enable efficient operations and a responsive customer experience. The customer-facing staff are essential to our ongoing success and reputation.

Role Overview: This is a full-time, on-site Customer Service Representative position based in Baraboo, WI, with potential for growth into other roles within the company. The successful candidate will manage incoming phone calls, emails, and other communications, providing accurate and timely information about orders, product availability, pricing, and delivery schedules. Daily duties include processing new and repeat orders, updating customer accounts, troubleshooting order discrepancies, and coordinating across sales, logistics, and production teams to ensure timely fulfillment.

Responsibilities also include tracking order status, following up on open items, maintaining detailed transaction and communication records in the company systems, and proactively communicating issues or delays to customers. The representative will be expected to foster a positive customer experience through professional, courteous communication, active problem-solving, and consistent follow-through.

Qualifications: Candidates should demonstrate strong customer service and support skills, be comfortable managing inquiries calmly and professionally, and have a track record of contributing to customer satisfaction and retention. Excellent verbal and written communication skills, active listening, and accurate documentation are required. Organizational and time-management abilities, attention to detail when entering orders and updating records, and comfort working on-site and collaborating with cross-functional teams are important. Basic proficiency with office software and customer management systems is necessary, and the ability to learn new tools quickly is expected. Prior experience in manufacturing, distribution, or a related customer-facing environment is preferred. A high school diploma or equivalent is required; additional education in business, communications, or a related field is a plus.

Compensation & Benefits:

  • 52-55K Base
  • Admin profit bonus (up to 6 weeks of payroll)
  • Health insurance reimbursement program
  • Holiday bonus
  • 401K Contribution (3-5% of payroll)
  • Cell phone

If you are customer-focused, organized, and enjoy collaborating across teams to solve problems and deliver results, we encourage you to apply and grow with us at Independent Paperboard Marketing.

Salary/Compensation: $52,000 - $55,000 per year

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