Raleigh, NC · Remote
$16 - $22/hr
... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...
Raleigh, NC · Remote
$16 - $22/hr
... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...
Durham, NC · On-site
$33.50 - $43.25/hr
... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...
Durham, NC · On-site
$33.50 - $43.25/hr
... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...
Holly Springs, NC · On-site
$12.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...
Holly Springs, NC · On-site
$12.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Morrisville, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Morrisville, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Morrisville, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Morrisville, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Raleigh, NC · On-site
$13/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.00 BE AWARE OF ...
Raleigh, NC · On-site
$13/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.00 BE AWARE OF ...
Durham, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Durham, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Raleigh, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Raleigh, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Durham, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
Durham, NC · On-site
$11.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF ...
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Holly Springs, NC · On-site
$12.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...
Holly Springs, NC · On-site
$12.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...
Raleigh, NC · On-site
$13/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.00 BE AWARE OF ...
Raleigh, NC · On-site
$13/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.00 BE AWARE OF ...
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
New
Durham, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
New
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Morrisville, NC · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Durham, NC · On-site
Experience with Zendesk or comparable CRM systems. * (Preferred) Familiarity with a variety of AI tools including Notion, Claude, & Gemini. * (Preferred) Experience scripting or programming with APIs ...
Durham, NC · On-site
Experience with Zendesk or comparable CRM systems. * (Preferred) Familiarity with a variety of AI tools including Notion, Claude, & Gemini. * (Preferred) Experience scripting or programming with APIs ...
Useful exposure includes Salesforce, Zendesk or Intercom, Slack, Jira, and any modern CMS ... Minor weekend support responsibilities for escalated tickets. Customer Relationships (Growing ...
Useful exposure includes Salesforce, Zendesk or Intercom, Slack, Jira, and any modern CMS ... Minor weekend support responsibilities for escalated tickets. Customer Relationships (Growing ...
| Aspect | Weekend Zendesk | Weekend Customer Support Representative |
|---|---|---|
| Required Credentials | Basic customer service skills, Zendesk platform familiarity | Customer service skills, possibly Zendesk experience |
| Work Environment | Remote or on-site, tech-focused support teams | Remote or on-site, customer-facing roles |
| Employer & Industry | Tech companies, SaaS providers | Retail, e-commerce, service industries |
Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.
$16 - $22/hr
Full-time
Posted 28 days ago
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand — you\'re the person they count on. As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we\'ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don\'t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Sourced by ZipRecruiter
Internet and it
11 - 50 Employees
Atlanta, GA, US
