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Weekend Xfinity Customer Service Jobs in Georgia

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.

Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ... evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance.

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Weekend Xfinity Customer Service information

What is the difference between Weekend Xfinity Customer Service vs Weekend Cable Customer Support?

AspectWeekend Xfinity Customer ServiceWeekend Cable Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, remote or on-site, interacting with customersCall centers, on-site or remote, troubleshooting cable issues
Industry UsagePrimarily in telecommunications and cable servicesIn cable and satellite TV providers
Common Search IntentCustomer service roles during weekends at XfinityWeekend cable support roles at other providers

Weekend Xfinity Customer Service and Weekend Cable Customer Support roles share similar credentials and work environments, focusing on assisting customers with cable services. The main difference lies in the employer and specific service focus, with Xfinity being a major provider in telecommunications. Both roles are ideal for those seeking weekend customer support positions in the cable industry.

Can you work from home for Xfinity?

For the Weekend Xfinity Customer Service role, remote work options are typically limited, and most positions require working onsite at designated locations. However, some customer service roles may offer remote or hybrid arrangements depending on company policies and job requirements. It is best to check the specific job listing or contact Xfinity directly for current remote work opportunities.

How much do Xfinity employees get paid?

Xfinity customer service representatives typically earn an hourly wage ranging from $12 to $20, depending on experience and location. The role often includes benefits such as training, flexible schedules, and opportunities for advancement within the company.

Is it hard to get hired at Xfinity?

Getting hired for a Weekend Xfinity Customer Service position typically requires a high school diploma or equivalent, good communication skills, and the ability to work flexible hours. The application process involves submitting an online application, completing assessments, and participating in interviews, with some roles having competitive selection processes. Prior customer service experience can be beneficial but is not always mandatory.

Does Xfinity customer service work on weekends?

Weekend Xfinity customer service representatives typically work during weekends to assist customers with technical support, billing, and service issues. Availability may vary based on the specific schedule and location, but many support centers operate on weekends to provide extended assistance.
What are the most commonly searched types of Xfinity Customer Service jobs in Georgia? The most popular types of Xfinity Customer Service jobs in Georgia are:
What are popular job titles related to Weekend Xfinity Customer Service jobs in Georgia? For Weekend Xfinity Customer Service jobs in Georgia, the most frequently searched job titles are:
Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

Comcast

Peachtree Corners, GA

$15.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.

Job Description

Location: 5222 Peachtree Pkwy, Peachtree Corners, GA

What you will be doing

  • Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. 

  • Providing outstanding customer service with all customer interactions. 

  • Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. 

  • Helping customers interpret and clarify their account statements and pay their bills in the store. 

  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. 

  • Acting as brand ambassador to promote Comcast/Xfinity products. 

  • Providing expert-level understanding and passion around technology, especially around Comcast products and services. 

  • Maintaining detailed sales product knowledge, including competitive information. 

  • Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles. 

  • Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. 

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of! 

Join Comcast and be a Part of Something Big. 

What you will need to have 

  • High School Diploma or equivalent 

  • Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary 

  • Regular, consistent, and punctual attendance. 

  • Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly. 

Perks and benefits 

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. 

  • We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching. 

  • …and much more 

Employees at all levels are expected to: 

  • Understand our Operating Principles; make them the guidelines for how you do your job. 

  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

  • Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. 

  • Win as a team make big things happen by working together and being open to new ideas. 

  • Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 

  • Drive results and growth. 

  • Support a culture of inclusion in how you work and lead. 

  • Do what's right for each other, our customers, investors, and our communities. 
     

Disclaimer 

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. 

Comcast is an EOE/Veterans/Disabled/LGBT employer. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. 

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity


Salary:

Base Pay: $15.63
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $23.32

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years