Availability for escalations within 30 minutes including nights and weekends * (Plus) Experience with regulated trading platforms or financial services customer support * (Plus) DeFi and crypto ...
Availability for escalations within 30 minutes including nights and weekends * (Plus) Experience with regulated trading platforms or financial services customer support * (Plus) DeFi and crypto ...
Senior Trading Support Analyst - VN2612
Chicago, IL · On-site
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Quick apply
Senior Trading Support Analyst - VN2612
Chicago, IL · On-site
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Senior Trading Support Analyst - VN2612
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Senior Trading Support Analyst - VN2612
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Director, Software Engineering (Electronic Trading)
Lyndhurst, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Lyndhurst, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Westlake, TX · On-site
$126K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Westlake, TX · On-site
$126K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Weehawken, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Weehawken, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Coppell, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Coppell, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Senior Trading Support Analyst - VN2612
Chicago, IL · On-site
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Senior Trading Support Analyst - VN2612
Chicago, IL · On-site
$70K - $125K/yr
Marex is a global financial services platform, providing essential liquidity, market access and ... weekend, and holiday coverage. * All employees are expected to understand and comply with any ...
Director, Software Engineering (Electronic Trading)
Highland Village, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Highland Village, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Secaucus, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Secaucus, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Keller, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Keller, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Westlake, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Westlake, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Euless, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Euless, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Hurst, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Hurst, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Trophy Club, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Trophy Club, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Network Engineer III
Chicago, IL · On-site
... evening and weekend support and maintenance, and travel to data centers as required • Work ... and global trading platform • Work with network providers to ensure that the trading ...
Network Engineer III
Chicago, IL · On-site
... evening and weekend support and maintenance, and travel to data centers as required • Work ... and global trading platform • Work with network providers to ensure that the trading ...
Director, Software Engineering (Electronic Trading)
Denton, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Denton, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Hoboken, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Hoboken, NJ · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Flower Mound, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Flower Mound, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Colleyville, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Director, Software Engineering (Electronic Trading)
Colleyville, TX · On-site
$126K - $255K/yr
Lead performance tuning and optimization efforts across the platform. * Lead and mentor engineers ... Support production and non-production environments, including off hours or weekend support as ...
Weekend Trading Platform information
What job makes $10,000 a month without a degree?
What is the difference between Weekend Trading Platform vs Stock Trader?
| Aspect | Weekend Trading Platform | Stock Trader |
|---|---|---|
| Credentials | Typically requires basic financial knowledge, sometimes certifications like Series 7 or 63 | Requires similar certifications, often with additional licenses depending on trading scope |
| Work Environment | Online platforms, flexible hours, often remote | Office or remote, active market hours, real-time decision making |
| Industry Usage | Used by investors to trade during weekends or off-hours | Engaged in buying and selling stocks during market hours |
| Comparison Intent | Understanding platform features vs individual trading roles |
The Weekend Trading Platform primarily provides a digital environment for investors to execute trades during weekends or off-hours, often requiring basic financial knowledge and certifications. In contrast, a Stock Trader actively buys and sells stocks during market hours, often with similar credentials but with a focus on real-time decision making. Both roles are integral to the trading industry but differ in work environment and operational hours.
What jobs in the US pay 300,000 a year?
Which broker allows you to trade on weekends?
What jobs pay 2000 a day?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Key responsibilities
Manage and grow the US support team through hiring, coaching, quality assurance, and setting daily operational standards while introducing specialization and engineering practices.
Write and optimize SQL queries to analyze support patterns, measure AI agent performance, and inform prioritization of issue resolution.
Own and tune the AI support agent by adjusting resolution rates, building automation workflows, creating custom responses, and setting up guardrails.
Job description
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
About the Role
This is a technical role first. You must be able to write code, SQL, and data integrations yourself. Engineering ability is a hard requirement here, not a nice-to-have. If you would hand the technical work to someone else, this is not your role.
You'll lead our US support function and transform it into a modern, AI-first customer experience organization. This is a player-coach role where you build the team while staying hands-on with the technical work they do. You own our AI support agent, write the SQL queries that drive decisions, and serve as the customer's advocate when something breaks.
Your real mandate is transformation. Take our support team from where it is today and turn it into a smaller group of more capable people who earn respect from Product, Engineering, and Compliance. When a customer has an issue, you either resolve it directly or fix the process that caused it.
What You'll Do
- Manage and grow the US support team through hiring, coaching, QA, and setting daily operational standards while introducing specialization and forward-deployed engineering practices
- Write and optimize SQL queries to analyze support patterns, measure AI agent performance, and turn data into decisions about what issues to prioritize fixing
- Own and tune our AI support agent hands-on by adjusting resolution rates, building automation workflows, creating custom responses, and setting up guardrails
- Lead incident response as the customer's point person during outages, managing engineering bridge calls, publishing status updates, and building repeatable playbooks
- Build technical integrations using REST APIs, webhooks, and Python automation that let the support team resolve issues without waiting for engineering
- Create white-glove experiences for high-value customers with named ownership, same-day follow-up, and proactive communication about platform changes
- Partner with Product and Engineering to push fixes that eliminate entire categories of support tickets and represent customer needs in technical discussions
- 5+ years leading customer-facing teams with experience transforming support organizations, not just maintaining them
- Expert-level SQL skills including complex joins, CTEs, window functions, and aggregations against large data warehouses
- Hands-on AI/LLM support agent management with deep understanding of resolution metrics, automation workflows, and performance tuning
- Python programming experience for building automations, data analysis, and API integrations
- Technical troubleshooting ability to read logs, API responses, and traces well enough to root-cause issues alongside engineering teams
- Exceptional written communication that is firm, empathetic, and concise under pressure
- Availability for escalations within 30 minutes including nights and weekends
- (Plus) Experience with regulated trading platforms or financial services customer support
- (Plus) DeFi and crypto wallet knowledge including on-chain mechanics and wallet integrations
- (Plus) Trading platform outage remediation or "make-whole" program experience
- (Plus) Modern AI-first support stack familiarity with build, test, deploy cycles for AI agents
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories
About Polymarket
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2020