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Weekend Towing Dispatch Jobs in Kentucky (NOW HIRING)

Guardian Fleet Services

Heavy Duty Driver

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working with the Dispatch team on customer calls. * Operate heavy duty vehicles such as trucks ... Relevant trade school - Towing, recovery or transport accreditation. * At least two (2) years of ...

Guardian Fleet Services

Heavy Duty Driver

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working with the Dispatch team on customer calls. * Operate heavy duty vehicles such as trucks ... Relevant trade school - Towing, recovery or transport accreditation. * At least two (2) years of ...

Guardian Fleet Services

Heavy Driver-Night Shift

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... towing equipment. • Conduct pre trip and post trip inspections of the wrecker and report ... with dispatch, law enforcement, customers, and other responders on scene. • Secure loads safely ...

Guardian Fleet

Heavy Duty Driver Day Shift

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... towing equipment. • Conduct pre-trip and post-trip inspections of the wrecker and report ... with dispatch, law enforcement, customers, and other responders on-scene. • Secure loads safely ...

Guardian Fleet Services

Heavy Driver-Night Shift

Louisville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... towing equipment. • Conduct pre trip and post trip inspections of the wrecker and report ... with dispatch, law enforcement, customers, and other responders on scene. • Secure loads safely ...

Guardian Fleet Services

Light Duty Driver

Louisville, KY · On-site

$17.75 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate with dispatch regarding job status, delays, hazards, and customer needs. * Provide ... Prior towing or similar vehicle experience preferred but not required. * Must be 21 years of age

Guardian Fleet

Light Duty Driver

Louisville, KY · On-site

$17.75 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate with dispatch regarding job status, delays, hazards, and customer needs. * Provide ... Prior towing or similar vehicle experience preferred but not required. * Must be 21 years of age

All JobsTowing Dispatch JobsWeekend Towing Dispatch JobsWeekend Towing Dispatch Jobs in Kentucky

Weekend Towing Dispatch information

What is the difference between Weekend Towing Dispatch vs Weekend Tow Truck Driver?

AspectWeekend Towing DispatchWeekend Tow Truck Driver
CertificationsDispatch certifications, CDL optionalCommercial driver's license (CDL), towing certifications
Work EnvironmentOffice or remote dispatch centerOn-road, roadside, towing locations
Employer & IndustryTowing companies, fleet managementTowing companies, roadside assistance
Job FocusCoordinating tow requests, communicationOperating tow trucks, physically towing vehicles

Weekend Towing Dispatch involves coordinating tow requests and managing communication, typically from an office setting, while Weekend Tow Truck Drivers operate the trucks directly, physically towing vehicles. Both roles are essential in the towing industry but differ in responsibilities, work environment, and required certifications.

What are the most commonly searched types of Towing Dispatch jobs in Kentucky?

The most popular types of Towing Dispatch jobs in Kentucky are:

What are popular job titles related to Weekend Towing Dispatch jobs in Kentucky?

For Weekend Towing Dispatch jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Weekend Towing Dispatch jobs in Kentucky look for?

The top searched job categories for Weekend Towing Dispatch jobs in Kentucky are:

What cities in Kentucky are hiring for Weekend Towing Dispatch jobs?

Cities in Kentucky with the most Weekend Towing Dispatch job openings:

Weekend Towing Dispatch jobs near you

Transport Dispatch Manager

Guardian Fleet Services

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Specialized Transport Dispatch Manager is responsible for leading and coordinating the dispatch operations for specialized towing, heavy-duty recovery, equipment transport, and emergency roadside service activities. This role oversees dispatch personnel, manages fleet utilization, coordinates customer requests, and ensures efficient deployment of drivers and equipment to maximize productivity, safety, and customer satisfaction. The Dispatch Manager serves as the critical link between customers, drivers, operators, and field operations.
Key Responsibilities
Dispatch Operations Management
  • Manage daily dispatch operations for specialized transport, towing, heavy recovery, equipment hauling, and oversized load transport services.
  • Coordinate and prioritize service calls based on urgency, customer needs, equipment requirements, and operational capacity.
  • Ensure efficient scheduling and routing of tow trucks, transport units, trailers, and recovery equipment.
  • Monitor field operations and make real-time adjustments to maximize efficiency and response times.
  • Maintain accurate dispatch records, service logs, and operational reports.

Team Leadership & Development
  • Supervise, coach, and develop dispatchers and dispatch support staff.
  • Establish performance standards and service expectations.
  • Conduct training on dispatch systems, customer service practices, and company procedures
  • Manage employee schedules to ensure appropriate coverage for 24/7 operations.
  • Foster a collaborative, customer-focused work environment.

Customer Service & Communication
  • Serve as the primary escalation point for customer concerns and service-related issues.
  • Coordinate communication between customers, drivers, operators, law enforcement agencies, insurance companies, and commercial accounts.
  • Provide accurate service updates, ETAs, and status reports.
  • Ensure high levels of customer satisfaction through responsive and professional communication.

Required Qualifications
  • High School Diploma or GED required.
  • Minimum 3-5 years of dispatch experience in towing, transportation, logistics, emergency services, or fleet operations.
  • Minimum 2 years of supervisory or management experience.
  • Strong knowledge of towing and recovery operations, fleet management, and dispatch procedures.
  • Experience using dispatch software, GPS tracking systems, and fleet management platforms.
  • Proficiency with Microsoft Office (Excel, Outlook, Word, Teams).

Physical Requirements
  • Ability to work extended periods at a computer and dispatch workstation.
  • Ability to respond to operational emergencies outside normal business hours.
  • Ability to work evenings, weekends, holidays, and on-call rotations as needed.

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

What Guardian Fleet Services employees say

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