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Weekend Ticket Box Office Jobs in Iowa (NOW HIRING)

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Weekend Ticket Box Office information

What is the difference between Weekend Ticket Box Office vs Weekend Ticket Seller?

AspectWeekend Ticket Box OfficeWeekend Ticket Seller
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentBox office area, event venues, theatersEvent venues, theaters, outdoor festivals
Employer & IndustryEvent organizers, theaters, concert venuesEvent organizers, theaters, concert venues
Primary RoleManage ticket sales, handle cash, assist customersSell tickets at entry points, provide event information

The Weekend Ticket Box Office and Weekend Ticket Seller roles both involve customer service and ticket sales within event environments. The box office role typically involves managing ticket transactions at a dedicated booth, while the ticket seller often works at entry points during events. Both positions require similar skills and are essential for smooth event operations.

What are popular job titles related to Weekend Ticket Box Office jobs in Iowa?

For Weekend Ticket Box Office jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Weekend Ticket Box Office jobs in Iowa look for?

The top searched job categories for Weekend Ticket Box Office jobs in Iowa are:

What cities in Iowa are hiring for Weekend Ticket Box Office jobs?

Cities in Iowa with the most Weekend Ticket Box Office job openings:

Weekend Ticket Box Office jobs near you

Title Assistant Ticket Office Manager | Full-Time | Iowa Events Center

Oak View Group

Des Moines, IA • On-site

$55K - $60K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Assistant Ticket Office Manager | Full-Time | Iowa Events Center
Location US-IA-Des Moines
Job Post Information* : Posted Date 2 months ago(6/12/2026 12:17 PM)
Job ID 2026-32489
Category Box Office
Type Regular Full-Time
Location : Location US-IA-Des Moines
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 50309
Location : Address 730 Third Street
Job Post Information* : Post End Date 9/11/2026
Overview

We are looking for an Assitant Ticket Office Manager who will assist in the management and effective operation of the day-to-day Ticket Office functions, all event-related functions, and settlements. This position will be the primary ticketing contact for the tenant teams and state tournaments.

This role pays an annual salary of $55,000-$60,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 11, 2026.

Responsibilities
  • Builds and maintains events as assigned in Paciolan.
  • Coordinates all event information between the promoter, building personnel, and the ticket company in a timely manner.
  • Primary contact with the building's tenant teams.
  • Works with event promoters and building personnel to establish ticket pricing, scaling, and seating configuration.
  • Maintains knowledge of Paciolan, working with account representatives for updates and revisions to ticket operations.
  • Hires, trains, and supervises full-time and part-time box office staff in the proper sales and resolution procedures.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket-buying public.
  • Extract, manipulate, and disseminate relevant ticketing data to assist promoters and staff in pricing, scaling, and financial decisions.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, and is able to work independently and handle most box office questions without assistance. 
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
Qualifications
  • Bachelor's Degree preferred
  • Experience with ticketing software; Paciolan strongly preferred.
  • Experience hiring, training, scheduling, and supervising part-time staff
  • Experience providing customer service and resolving ticketing-related inquiries and issues
  • Excellent communication, problem-solving, and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including recordkeeping and reconciliation
  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines
  • Ability to analyze data and figures
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to work extended hours, holidays, and weekends as needed
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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