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Coupa System Administrator (Source-to-Pay)

📍 Location: United States (Remote/Hybrid)

🏢 Company: SII Group USA

💼 Employment Type: Full-Time

About SII Group US

ASII Group USA is part of the SII Group, a global engineering and technology consulting company with over 16,000 consultants across more than 20 countries. We help leading global organizations accelerate their digital transformation through innovative technology, engineering excellence, and business consulting

.We are currently seeking an experienced Coupa System Administrator to support one of our global automotive manufacturing clients. This role is ideal for a customer-focused professional with strong Coupa administration expertise and a passion for delivering reliable Source-to-Pay solutions

.
Position Summa

ryAs a Coupa System Administrator, you will be responsible for the day-to-day administration, support, and operational stability of the Coupa platform. You will play a critical role in ensuring system availability, resolving technical issues, supporting business users, and assisting with system enhancements and release

s.Working closely with global procurement, finance, IT, and business teams, you will help maintain a high-performing Source-to-Pay environment while driving continuous improvements in system support and user experienc

e.
Key Responsibilit

• iesAdminister and support the Coupa platform, ensuring optimal system performance and availabili
• ty.Monitor, prioritize, investigate, and resolve incidents and service requests in accordance with SL
• As.Troubleshoot issues related to procurement, invoicing, supplier management, and Source-to-Pay process
• es.Provide responsive and professional support to business users across multiple regio
• ns.Manage user accounts, security roles, permissions, and system configuratio
• ns.Support system changes, testing activities (UAT), and production releas
• es.Collaborate with cross-functional teams to identify root causes and implement sustainable solutio
• ns.Maintain support documentation, knowledge articles, and operational procedur
• es.Contribute to continuous improvement initiatives that enhance platform performance and user satisfacti

on.
What We're Looking

For
Required Qualifica

• tionsExperience administering the Coupa platform in an enterprise environ
• ment.Solid understanding of Source-to-Pay (S2P), Procure-to-Pay (P2P), procurement, invoicing, and supplier management proce
• sses.Experience with incident management, troubleshooting, and production sup
• port.Familiarity with IT service management and ticketing tools (e.g., ServiceNow, Jira, or simi
• lar).Strong analytical and problem-solving sk
• ills.Excellent communication skills with a customer-service-oriented min
• dset.Ability to work effectively in a global, cross-functional environ

ment.
Preferred Qualific

• ationsExperience supporting multinational organiza
• tions.Exposure to system releases, testing, and change manag
• ement.Knowledge of ERP integrations (SAP or other enterprise ERP platforms) is a
• plus.Experience working in manufacturing or automotive environments is an adva

ntage.
What You'l

• l BringA proactive approach to solving complex business and technical
• issues.Strong organizational skills with the ability to manage multiple prio
• rities.Excellent collaboration and stakeholder management
• skills.A continuous improvement mindset focused on operational exce

llence.Why Join SII Gro

• up USA?Work with a globally recognized technology consulting organi
• zation.Support a leading international automotive manufa
• cturer.Collaborate with global teams on enterprise-scale digital transformation initi
• atives.Competitive compensation and be
• nefits.Opportunities for professional growth, learning, and international collabo

ration.If you're passionate about enterprise applications, enjoy solving complex challenges, and want to make an impact in a global environment, we'd love to hear fr

om you.
Apply today and become part of the SII Group