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Weekend Remote Telecom Jobs in North Carolina (NOW HIRING)

If you like technology and want to keep growing in project management, your place is here! If you don't know us yet, we are an engineering and innovation company that works in different areas such as ...

Experience in telecom, financial services, retail, insurance, or other direct response-heavy ... At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based ...

Experience in telecom, financial services, retail, insurance, or other direct response-heavy ... At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based ...

Experience in telecom, financial services, retail, insurance, or other direct response-heavy ... At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based ...

Experience in telecom, financial services, retail, insurance, or other direct response-heavy ... At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based ...

Sr. Integration Technician

Raleigh, NC · Remote

$38.46 - $57.69/hr

This role involves deploying distributed generation control systems, including PLC programming, SCADA, remote monitoring solutions, protective relay programming, battery storage applications ...

Weekend Remote Telecom information

What are the key skills and qualifications needed to thrive as a Weekend Remote Telecom professional, and why are they important?

To thrive as a Weekend Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and typically a relevant degree or industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote monitoring tools, VoIP systems, ticketing platforms, and network diagnostic software is essential. Excellent problem-solving skills, effective communication, and the ability to work independently during off-peak hours set top candidates apart. These skills ensure continuous network reliability, rapid issue resolution, and effective remote support during critical weekend hours.

What are some common challenges faced by Weekend Remote Telecom professionals, and how can they be addressed?

Weekend Remote Telecom professionals often encounter challenges such as managing high-priority incidents with limited on-site support and coordinating effectively with team members who may be working different shifts. Staying proactive with clear communication and leveraging remote monitoring tools can help address these issues. Additionally, being prepared to troubleshoot a wide range of technical problems independently is crucial, as immediate escalation options may be limited during weekends. Building strong documentation habits and fostering good relationships with weekday teams can also make handovers smoother and maintain service continuity.

What is a Weekend Remote Telecom job?

A Weekend Remote Telecom job typically involves working in the telecommunications industry, providing technical support, monitoring networks, or handling customer queries during weekends, all from a remote location. These roles can include troubleshooting internet or phone service issues, configuring network equipment, or assisting customers over the phone or online. Weekend shifts are common to ensure 24/7 coverage for telecom services, and remote work allows employees to perform their duties from home or another location outside of a traditional office. Strong communication and technical skills are usually required, along with the ability to work independently and resolve issues efficiently.

What is the difference between Weekend Remote Telecom vs Weekend Remote Network Technician?

AspectWeekend Remote TelecomWeekend Remote Network Technician
CertificationsTelecom certifications (e.g., CCNA, CompTIA Network+)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentRemote, telecom service providers, customer supportRemote, network infrastructure, troubleshooting
Industry UsageTelecommunications companies, service providersIT and networking service providers
Common Search IntentTelecom support, remote telecom jobsNetwork troubleshooting, remote network support

Weekend Remote Telecom and Weekend Remote Network Technician roles share certifications and remote work environments but focus on different technical areas. Telecom roles emphasize customer support and service provisioning, while Network Technicians focus on troubleshooting and maintaining network infrastructure. Both are in high demand for remote work in the tech industry.

What are popular job titles related to Weekend Remote Telecom jobs in North Carolina? For Weekend Remote Telecom jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Telecom jobs in North Carolina look for? The top searched job categories for Weekend Remote Telecom jobs in North Carolina are:
What cities in North Carolina are hiring for Weekend Remote Telecom jobs? Cities in North Carolina with the most Weekend Remote Telecom job openings:
Telecommunications Specialist (Hybrid)

Telecommunications Specialist (Hybrid)

A.C. Coy

Raleigh, NC • On-site, Remote

Other

Posted 3 days ago


Job description

Overview
  • Tier One Technologies is seeking a Telecommunications Specialist to provide technical support to various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment to our US Government client.
  • This hybrid Contract-to-Hire position will be located in Raleigh, NC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities
  • Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software.
  • Schedule and coordinate network service installations based on project specifications.
  • Report and track daily tasks in Excel spreadsheets.
  • Work on ServiceNow tickets.
  • Perform data analysis, capture, and review of metrics, and provide management reports as requested.
  • Manage extraction of data from ServiceNow to create next-day reports of outages.
  • Coordinate new upgrades and enhancements.
  • Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects.
  • Responsible for the ordering, tracking, and overall coordination required for circuit installations.
  • Support and work with vendors on the day-to-day activities of the WAN escalations and assist in answering vendor calls.
  • Use provisioning tools to process customer service orders and activate service.
  • Understand all allied vendors and systems and processes from order submission to completion & troubleshooting.
  • Maintain a keen understanding of all vendors SLAs.
  • Pro-actively communicate progress, critical timelines, and delays/obstacles to Project Managers and Management and seek opportunities to improve processes
  • Work with the ServiceNow ticketing system and vendor ticket reporting to ensure vendors resolve issues on time and close the requests on time

Qualifications
  • Associate Degree and 3+ years of IT work experience; or an additional 2 years of work experience can be substituted for the degree.
  • 3+ years of applicable network experience and support.
  • Strong knowledge of SD-WAN, data circuits and network troubleshooting.
  • Experience with ServiceNow.
  • Proficiency with MS Office Suite, especially Excel and Teams
  • Trouble shooting knowledge of router, switch and modem connections and setup.
  • Remote connections using VPN, Putty and or SSH.
  • Prior T2 network support experience is a plus.
  • Strong customer service experience as you will be instrumental in establishing customer relationships.
  • Must be flexible and willing to work on-call, overnights and weekends as needed.
  • Excellent organizational and communication skills.
  • Must be able to obtain Public Trust Clearance.
  • All candidates must be a US Citizen or have permanent residence status (Green Card).
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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