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Weekend Remote Patient Access Representative Jobs in Virginia

... accurate coding to represent that patient services on the hospital claim. * Comply with ... This role may require access to information considered sensitive to Albany Med Health System, its ...

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Weekend Remote Patient Access Representative information

What is the difference between Weekend Remote Patient Access Representative vs Patient Scheduler?

AspectWeekend Remote Patient Access RepresentativePatient Scheduler
CredentialsHigh school diploma; healthcare experience often preferredHigh school diploma; healthcare or administrative experience beneficial
Work EnvironmentRemote, healthcare office or hospital settingRemote or in-office healthcare setting
Job FocusPatient intake, appointment scheduling, insurance verificationScheduling appointments, managing calendars, patient communication

The Weekend Remote Patient Access Representative primarily handles patient intake and insurance verification during weekends, often working remotely. In contrast, the Patient Scheduler focuses on managing appointment calendars and coordinating patient visits. Both roles require healthcare knowledge and excellent communication skills, but the Access Representative emphasizes patient access and insurance processes, while the Scheduler concentrates on appointment logistics.

What job categories do people searching Weekend Remote Patient Access Representative jobs in Virginia look for? The top searched job categories for Weekend Remote Patient Access Representative jobs in Virginia are:
What cities in Virginia are hiring for Weekend Remote Patient Access Representative jobs? Cities in Virginia with the most Weekend Remote Patient Access Representative job openings:
Infographic showing various Weekend Remote Patient Access Representative job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Norfolk, VA โ€ข Remote

$14/hr

Full-time

Re-posted 27 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers