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Weekend Remote Noc Jobs in Texas (NOW HIRING)

RealPage, Inc.

Supervisor, NOC - WhiteSky

Richardson, TX · On-site +1

$70K - $120K/yr

Ability to work assigned shifts, including nights, weekends, holidays, or rotating schedules as ... a NOC, technical support, network support, service provider, managed services, or network ...

Urban Air Adventure Parks

NOC Engineer - Remote

Fort Worth, TX · On-site +1

$125K - $135K/yr

Support remote employees with VPN, connectivity, and network-related issues. * Work with vendors and service providers to troubleshoot infrastructure and connectivity problems. * Maintain backup and ...

Posted today

Urban Air Adventure Parks

NOC Technician - Remote

Dallas, TX · On-site +1

$125K - $135K/yr

Support remote employees with VPN, connectivity, and network-related issues. * Work with vendors and service providers to troubleshoot infrastructure and connectivity problems. * Maintain backup and ...

Posted today

RealPage, Inc.

NOC Engineer III - REMOTE

Richardson, TX · On-site +1

$26.97 - $45.91/hr

Overview To meet the logistical demands from the continued growth of WhiteSky Communications, the Integration team needs an Engineer to stage, turn up, and test equipment to ensure on-time completion ...

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ... Ability to work a flexible schedule that includes weekends, evenings, holidays. * Is organized with ...

TEKsystems

Remote IP Network Engineer I

Austin, TX · Remote

$35 - $42/hr

Remote IP Network Engineer I TEKsystems is seeking an IP Network Engineer I for our Anchorage, Alaska-based client. * This resource will work remotely during typical daytime business hours in the ...

Posted today

Confie

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

Flexible work options, including remote and hybrid opportunities, if eligible * Retirement Plan (401k) with company-matched contributions * Education Advancement, for employees and qualified ...

Intersect

OT Network & Site Infrastructure Engineer

TX · On-site +1

$118K - $137K/yr

Administer secure remote access solutions including Site-to-Site VPNs, Zero Trust Network Access (ZTNA), and dedicated jump servers. * Integrate and manage OT Network Intrusion Detection Systems ...

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Infographic showing various Weekend Remote Noc job openings in Texas as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% Remote job distribution.

Supervisor, NOC - WhiteSky

RealPage, Inc.

Richardson, TX • On-site, Remote

$70K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

225th of 245 rated software companies

Job description

Overview
WhiteSky delivers a fully managed, gig-speed Wi-Fi solution for apartment communities that seamlessly connects residents, guests, staff and IoT devices. As the foundation for smart building automation and real-time services, it ensures a superior resident experience while enabling property operators to maximize efficiency and revenue. 0
The WhiteSky team is seeking a NOC Supervisor to oversee NOC agents during an assigned shift to ensure consistent 24/7/365 monitoring, ticket handling, escalation, and customer support coverage. The NOC Supervisor provides frontline leadership, technical guidance, coaching, and quality oversight for NOC agents while escalating complex issues to NOC Management, Engineering, vendors, or other appropriate teams. This position requires strong networking knowledge, sound troubleshooting skills, and the ability to lead calmly and effectively during service-impacting events. Success in this role requires clear communication, attention to detail, strong inter-shift coordination, and a commitment to maintaining operational standards across all NOC coverage periods.
Responsibilities
  • Supervise assigned NOC agents during a designated shift, ensuring continuous monitoring, support coverage, incident response, and queue management in a 24/7/365 environment.
  • Monitor support queues, alerts, incoming tickets, and active incidents to ensure work is prioritized, assigned, updated, and resolved or escalated within established service levels and operational timeframes.
  • Provide frontline technical guidance to NOC agents for troubleshooting customer issues, network alerts, service degradations, outages, and recurring support problems.
  • Act as the primary shift escalation point for NOC agents, reviewing complex or high-priority issues and escalating to NOC Management, Engineering, Field Operations, vendors, or other internal teams when appropriate.
  • Coordinate shift-level incident response activities, including initial triage, impact assessment, customer or partner communication, ticket updates, escalation tracking, and service restoration follow-up.
  • Ensure accurate and timely documentation of incidents, troubleshooting steps, customer communications, network changes, escalations, and shift handoff notes.
  • Perform shift handoffs with incoming and outgoing supervisors, leads, or agents to ensure continuity of support, awareness of active incidents, pending escalations, maintenance events, and customer-impacting issues.
  • Coach, mentor, and support NOC agents during the assigned shift by reinforcing standard operating procedures, troubleshooting practices, ticket quality expectations, and customer communication standards.
  • Assist with onboarding and training of new NOC agents by providing hands-on guidance, process reinforcement, technical support, and feedback to NOC Management.
  • Review ticket quality, queue activity, agent performance, escalation accuracy, and shift workflow to identify training needs, process gaps, recurring issues, or opportunities for operational improvement.
  • Support approved maintenance activities, after-hours changes, firmware updates, circuit upgrades, and configuration changes by coordinating shift coverage, monitoring for impact, and escalating unexpected issues.
  • Configure, validate, or assist with deployment support for network and service delivery hardware when needed, including switches, routers, servers, access points, NVRs, GPON OLTs, PDUs, and Dish Smartbox equipment.

Qualifications
Required:
  • 1+ years of experience as a team lead, shift lead, senior agent, supervisor, or escalation point in technical support, network operations, managed services, or service provider environment.
  • 3+ years of experience in a NOC, technical support, network support, service provider, managed services, or network operations role.
  • High school diploma or equivalent required; associate degree, bachelor's degree, technical certification, or equivalent industry experience preferred.
  • Experience working in a 24/7/365 support, monitoring, or operations environment.
  • Experience handling technical escalations, customer-impacting incidents, ticket queues, shift handoffs, and service restoration activities.
  • Ability to work assigned shifts, including nights, weekends, holidays, or rotating schedules as required by business needs. Ability to participate in escalation support or supervisor coverage rotation as needed.

Preferred:
  • Associate-level or professional-level networking certification, such as CCNA, CWNA, JNCIA, Network+, or equivalent demonstrated experience.
  • Experience supporting hospitality, multifamily, commercial property, managed Wi-Fi, ISP, MSP, or service provider networks.
  • Experience with incident management, change management, problem management, root cause analysis, and post-incident follow-up processes.
  • Prior experience coaching or training technical support staff.

KNOWLEDGE/SKILLS/ABILITIES
Required:
  • 1+ years of experience as a team lead, shift lead, senior agent, supervisor, or escalation point in technical support, network operations, managed services, or service provider environment.
  • 3+ years of experience in a NOC, technical support, network support, service provider, managed services, or network operations role.
  • High school diploma or equivalent required; associate degree, bachelor's degree, technical certification, or equivalent industry experience preferred.
  • Experience working in a 24/7/365 support, monitoring, or operations environment.
  • Experience handling technical escalations, customer-impacting incidents, ticket queues, shift handoffs, and service restoration activities.
  • Ability to work assigned shifts, including nights, weekends, holidays, or rotating schedules as required by business needs.
  • Ability to participate in escalation support or supervisor coverage rotation as needed.

Preferred:
  • Associate-level or professional-level networking certification, such as CCNA, CWNA, JNCIA, Network+, or equivalent demonstrated experience.
  • Experience supporting hospitality, multifamily, commercial property, managed Wi-Fi, ISP, MSP, or service provider networks.
  • Experience with incident management, change management, problem management, root cause analysis, and post-incident follow-up processes. • Prior experience coaching or training technical support staff.

SALARY AND BENEFITS
  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $70,700.00 - USD $120,300.00 /Yr.

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