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Weekend Remote Network Support Jobs in Elgin, IL

Reyes Holdings

Sr. Network Security Engineer

Rosemont, IL · On-site +1

$57 - $74.50/hr

... remote access technologies * Responsible for troubleshooting and processing network and firewall operational tickets received from Tier 1 and Tier 2 support personnel as well as escalated incidents ...

Reyes Holdings

Sr. Network Security Engineer

Rosemont, IL · On-site +1

$57 - $74.50/hr

... remote access technologies * Responsible for troubleshooting and processing network and firewall operational tickets received from Tier 1 and Tier 2 support personnel as well as escalated incidents ...

Acquisition Network

ETA Searcher

Chicago, IL · Remote

$150K - $200K/yr

The Acquisition Network Location: Remote Job Type: Contract / Program Participation (Paid Service ... Our platform supports every stage of the acquisition journey, including: * Investment thesis ...

Humana

Broker Relationship Manager

Chicago, IL · On-site +1

$93K/yr

... Humana's distribution network * Support brokers throughout the sales lifecycle, including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Broker Relationship Manager

Chicago, IL · On-site +1

$93K/yr

... Humana's distribution network * Support brokers throughout the sales lifecycle, including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Broker Relationship Manager

Chicago, IL · On-site +1

$93K/yr

... Humana's distribution network * Support brokers throughout the sales lifecycle, including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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All JobsNetwork Support JobsWeekend Remote Network Support JobsWeekend Remote Network Support Jobs in Elgin, IL

Weekend Remote Network Support information

See Elgin, IL salary details

$41K

$91.4K

$131K

How much do weekend remote network support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for weekend remote network support in Elgin, IL is $91,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $112,700.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Remote Network Support vs Weekend Remote IT Help Desk Support?

AspectWeekend Remote Network SupportWeekend Remote IT Help Desk Support
CertificationsNetwork+, CCNAA+, Network+
Work EnvironmentNetwork troubleshooting, infrastructureUser support, software issues
Industry UsageIT services, networking companiesHelp desk, tech support services
Common Search IntentNetwork issues, remote network supportHelp desk, user support questions

Weekend Remote Network Support focuses on troubleshooting and maintaining network infrastructure remotely, requiring certifications like Network+ or CCNA. In contrast, Weekend Remote IT Help Desk Support handles user inquiries and software issues, often with A+ or Network+ certifications. Both roles are remote, but they serve different technical needs within IT support services.

What are popular job titles related to Weekend Remote Network Support jobs in Elgin, IL?

For Weekend Remote Network Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Network Support jobs in Elgin, IL look for?

The top searched job categories for Weekend Remote Network Support jobs in Elgin, IL are:

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Weekend Remote Network Support jobs near you

Technical IT Support Specialist - Chicago, IL

Buckeye Mountain

Chicago, IL • Remote

Full-time

Re-posted 8 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time