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Weekend Remote Email Support Jobs in Minnesota (NOW HIRING)

NoGigiddy

Email Marketing Specialist

Minneapolis, MN · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

NoGigiddy

Email Marketing Specialist

Minneapolis, MN · Remote

$18 - $27/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it. THE ROLE Email ...

VOYAGER ACCESS INC

Technical Support Agent

Minneapolis, MN · On-site +1

$26 - $33/hr

Respond to inbound support requests via phone, email, and ticketing system * Diagnose and resolve ... Primarily remote * Occasional travel possible but not required Hours: * Open to full-time and ...

ControlsJobs

BAS Controls Tech Support

Edina, MN · On-site +1

$70K - $90K/yr

This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on ... Handle customer inquiries through phone, email, chat, and ticketing systems * Create and refine ...

ImageTrend

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... emails or chat questions from customers * Resolve issues immediately, or if more information is ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

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All JobsWeekend Remote Email Support JobsWeekend Remote Email Support Jobs in Minnesota

Weekend Remote Email Support information

What is the difference between Weekend Remote Email Support vs Weekend Remote Customer Service Representative?

AspectWeekend Remote Email SupportWeekend Remote Customer Service Representative
CredentialsBasic computer skills, customer service experienceSimilar credentials, often including communication skills
Work EnvironmentPrimarily email communication, remote setupRemote, may include phone and chat support
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and hospitality
Search & Comparison IntentFocus on email-based support rolesBroader customer support roles including phone/chat

Weekend Remote Email Support involves handling customer inquiries mainly via email, requiring strong written communication skills. In contrast, Weekend Remote Customer Service Representatives often manage multiple channels like phone, chat, and email. Both roles are remote, require customer service experience, and are common in various industries. The key difference lies in the communication channels used and the scope of interaction.

What are popular job titles related to Weekend Remote Email Support jobs in Minnesota? For Weekend Remote Email Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Email Support jobs in Minnesota look for? The top searched job categories for Weekend Remote Email Support jobs in Minnesota are:
What cities in Minnesota are hiring for Weekend Remote Email Support jobs? Cities in Minnesota with the most Weekend Remote Email Support job openings:
Weekend Remote Email Support jobs near you
Remote Support Technician

Remote Support Technician

Corporate Technologies LLC

Eden Prairie, MN • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Our company is seeking Remote Support Technicians - Tier 1. This position is the first point of contact for our clients, providing top-notch technical support. You will diagnose and resolve basic technical issues, ensuring a seamless user experience for our customers. Your ability to effectively communicate technical information to non-technical users will be key to your success in this role. This position is located in Eden Prairie, Minnesota and is ONSITE. This is not a remote or hybrid role.
Job Duties:
  • Answer incoming phone calls from clients across the United States, delivering excellent customer service.
  • Diagnose and troubleshoot basic networking and security issues.
  • Assist clients with Microsoft Exchange servers and email-related inquiries.
  • Log and track incidents, requests, and issues in our ticketing system.
  • Escalate complex technical issues to Tier 2 support as needed.
  • Educate and guide clients through problem-solving steps in a clear and understandable manner.
  • Collaborate with team members to provide comprehensive solutions and share knowledge.

Qualifications:
  • Strong verbal communication skills, with the ability to explain technical issues to non-technical customers.
  • Basic understanding of networking and security principles.
  • Knowledge of Microsoft administration, with a focus on Exchange servers and email support.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused mindset with a passion for helping others.
  • Prior experience in customer service or IT support is preferred but not required.
  • Familiarity with IT ticketing systems is desirable.

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
  • 401(k) matching
  • Cell phone reimbursement (depending on position)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Paid training
  • Vision insurance

Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Pay Range: $18 - $20 per hour

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