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Weekend Remote Customer Success Jobs in Washington

EverDriven

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ...

New

PerformYard

Customer Success Manager

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Granicus

Customer Success Consultant

Washington, DC · On-site +1

$60K - $73K/yr

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to ... We are a remote-first company with a globally distributed workforce across the United States ...

Cribl

Customer Success Engineer, Federal

Washington, DC · On-site +1

$110K - $180K/yr

With a global workforce, we're remote-first and grounded in a simple idea: software is a people ... C Why You'll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the ...

New

Granicus

Customer Success Consultant

Washington, DC · Remote

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to ... We are a remote-first company with a globally distributed workforce across the United States ...

Medisolv, Inc

Customer Success Manager

Clarksville, MD · On-site +1

What You'll Do to Make an Impact As a Customer Success Manager (CSM), you will be a strategic partner for healthcare organizations across the country, guiding them through the intricacies of quality ...

Energy Exemplar

Customer Success Manager

Washington, DC · On-site +1

The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site +1

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers-ensuring they're set up for success, using the platform effectively ...

Verawholehealth

Customer Success Consultant

Washington, DC · On-site +1

$81K - $122K/yr

As a Customer Success Consultant, you will own a portfolio of clients and be responsible for driving engagement, outcomes, and long-term partnership success. You will act as a trusted advisor ...

Mosaic Health

Customer Success Consultant

Washington, DC · On-site +1

$81K - $122K/yr

As a Customer Success Consultant, you will own a portfolio of clients and be responsible for driving engagement, outcomes, and long-term partnership success. You will act as a trusted advisor ...

Moore

Customer Success Manager, SaaS

Lanham, MD · Remote

This is a full-time, salaried, US-based remote position. Moore is a data-driven constituent ... Own customer success for SimioAccelerate customers from onboarding through renewal, building ...

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All JobsCustomer Success JobsWeekend Remote Customer Success JobsWeekend Remote Customer Success Jobs in Washington

Weekend Remote Customer Success information

What is the difference between Weekend Remote Customer Success vs Weekend Remote Customer Support?

AspectWeekend Remote Customer SuccessWeekend Remote Customer Support
Primary FocusBuilding long-term client relationships, onboarding, and retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and account teams, proactive engagementReactive support, technical tools, ticket systems
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Remote Customer Success focuses on fostering long-term relationships and ensuring customer satisfaction, while Weekend Remote Customer Support primarily addresses technical issues and resolves customer inquiries. Both roles require strong communication skills, but Customer Success emphasizes relationship-building, whereas Customer Support centers on technical troubleshooting.

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For Weekend Remote Customer Success jobs in Washington, the most frequently searched job titles are:

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Weekend Remote Customer Success jobs near you

Customer Success Manager

Washington, DC • Remote

EverDriven
Special Transit Systems Transportation • 201 - 500 employees
Learn more about EverDrivenexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. 

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. 

Position Summary: 
 
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential 

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
•    Implements strategies and processes that deliver consistent customer satisfaction and retention
•    Owns account relationships, strategy, pricing – including managing contract renewals and RFPs. 
•    Proactively engages and builds relationships with decisions makers and all levels of school district personnel
•    Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
•    Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue 
•    Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs 
•    Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers 
•    Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges 
•    Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
•    Bachelor's degree and/or equivalent relevant years of experience 
•    Minimum of 5 years' experience in a business development or customer success role 
•    Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients 
•    Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions 
•    Ability to manage multiple priorities and projects simultaneously in a fast-paced environment 
•    Proactive and self-motivated with a passion for customer success and a track record of achieving goals 
•    Valid US driver's license in good standing, required
•    Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com 

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