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Weekend Remote Customer Success Jobs in Connecticut

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Success in this position requires the ability to build trusted executive-level relationships ... Job Location United States - Remote Work Arrangement U.S. residents only; work must be performed ...

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Success in this position requires the ability to build trusted executive-level relationships ... Job Location United States - Remote Work Arrangement U.S. residents only; work must be performed ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Manage candidate check-ins, tours, start dates, orientations, and first day success processes ... Strong customer service and relationship building skills. * Experience handling employee relations ...

Finalsite

Senior Director Sales

Glastonbury, CT · On-site +1

... Customer Success leaders to drive pipeline, win new districts, and grow the existing client base so the segment consistently exceeds its growth targets. LOCATION 100% Remote - Anywhere within the US ...

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All JobsCustomer Success JobsWeekend Remote Customer Success JobsWeekend Remote Customer Success Jobs in Connecticut

Weekend Remote Customer Success information

What is the difference between Weekend Remote Customer Success vs Weekend Remote Customer Support?

AspectWeekend Remote Customer SuccessWeekend Remote Customer Support
Primary FocusBuilding long-term client relationships, onboarding, and retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and account teams, proactive engagementReactive support, technical tools, ticket systems
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Remote Customer Success focuses on fostering long-term relationships and ensuring customer satisfaction, while Weekend Remote Customer Support primarily addresses technical issues and resolves customer inquiries. Both roles require strong communication skills, but Customer Success emphasizes relationship-building, whereas Customer Support centers on technical troubleshooting.

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For Weekend Remote Customer Success jobs in Connecticut, the most frequently searched job titles are:

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Cities in Connecticut with the most Weekend Remote Customer Success job openings:

Weekend Remote Customer Success jobs near you

Client Success Representative (Remote)

Bridgeport, CT • Remote

Demand.com
See more jobs at Demand.comexternal

Full-time

Re-posted 13 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment