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Weekend Remote Academic Advisor Jobs in Alabama (NOW HIRING)

Getaway

Customer Representative

Huntsville, AL · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Huntsville, AL · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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All JobsAcademic Advisor JobsWeekend Remote Academic Advisor JobsWeekend Remote Academic Advisor Jobs in Alabama

Weekend Remote Academic Advisor information

What is a weekend remote academic advisor?

Weekend Remote Academic Advisors are educational professionals who provide guidance and support to students regarding their academic plans, course selections, and educational goals, specifically during weekends and through online platforms. They assist students who may not be able to access advising services during traditional weekday hours, offering flexible support tailored to individual needs. Their responsibilities include answering student queries, helping with registration issues, and offering advice on academic progress, all while working remotely from any location.

What are the key skills and qualifications needed to thrive as a weekend remote academic advisor?

To thrive as a Weekend Remote Academic Advisor, you need a background in education, counseling, or a related field, often supported by a bachelor's degree and experience in academic advising. Familiarity with student information systems (SIS), online communication platforms, and scheduling tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and self-motivation are crucial for building rapport and effectively supporting students in a remote setting. These competencies ensure students receive timely, personalized guidance and support, even outside traditional office hours.

What unique challenges might I face as a weekend remote academic advisor, and how can I prepare for them?

As a Weekend Remote Academic Advisor, you'll often interact with students who have non-traditional schedules or urgent academic concerns outside regular business hours. This means you'll need strong communication skills and the ability to problem-solve independently, as support resources may be limited during weekends. Additionally, you'll collaborate virtually with colleagues and may need to document interactions thoroughly for seamless weekday hand-offs. Staying organized and proactive in following up with students and teams ensures a smooth advising process and student satisfaction.

What is the difference between Weekend Remote Academic Advisor vs Weekend Remote Admissions Counselor?

AspectWeekend Remote Academic AdvisorWeekend Remote Admissions Counselor
Required CredentialsBachelor's degree, advising certifications often preferredBachelor's degree, admissions or counseling experience beneficial
Work EnvironmentRemote, flexible hours, student support focusRemote, flexible hours, recruitment and application support
Employer & Industry UsageEducational institutions, online universitiesColleges, universities, online education providers
Common Search & ComparisonYesYes

The Weekend Remote Academic Advisor primarily supports students through academic planning and advising, while the Weekend Remote Admissions Counselor focuses on recruiting and guiding prospective students through the application process. Both roles are remote, require similar educational backgrounds, and are common in online education settings. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Weekend Remote Academic Advisor jobs in Alabama?

For Weekend Remote Academic Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Academic Advisor jobs in Alabama look for?

The top searched job categories for Weekend Remote Academic Advisor jobs in Alabama are:

What cities in Alabama are hiring for Weekend Remote Academic Advisor jobs?

Cities in Alabama with the most Weekend Remote Academic Advisor job openings:

Weekend Remote Academic Advisor jobs near you

Remote Customer Service Representative

MCI Military Recruitment

Phenix City, AL • Remote

$14/hr

Full-time

Re-posted 17 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers