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Weekend Optum Call Center Jobs in Missouri (NOW HIRING)

SSM Health

Call Center Representative (Telecom)

Saint Louis, MO · On-site

$15.50 - $19.50/hr

PRN position -The role requires full availability including weekends and holidays. The shifts for coverage are as follows: 6:00AM-2:00PM, 7:30AM-3:30PM, 8:00AM-4:00PM, 11:00AM-7:00PM & 2:30PM-10:30PM ...

SSM Health

Call Center Representative (Telecom)

Bridgeton, MO · On-site

$15.25 - $19/hr

PRN position -The role requires full availability including weekends and holidays. The shifts for coverage are as follows: 6:00AM-2:00PM, 7:30AM-3:30PM, 8:00AM-4:00PM, 11:00AM-7:00PM & 2:30PM-10:30PM ...

EchoStar

Call Center Retention Rep - Remote

Kansas City, MO · On-site

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

EchoStar

Call Center Retention Rep - Remote

Kansas City, MO · On-site

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

Aspen Dental

Bilingual Scheduling Center Agent

MO

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...

Guitar Center

Gear Trainer

Kansas City, MO

... or weekends). * Ability to sit or stand for extended periods while delivering training ... Contact center / call center environment * Retail or e-commerce sales (music or related gear ...

Guitar Center Company

Gear Trainer

Kansas City, MO · On-site

... or weekends). * Ability to sit or stand for extended periods while delivering training ... Contact center / call center environment * Retail or e-commerce sales (music or related gear ...

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Showing results 21-40

All JobsOptum Call Center JobsWeekend Optum Call Center JobsWeekend Optum Call Center Jobs in Missouri

Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in Missouri?

The most popular types of Optum Call Center jobs in Missouri are:

What cities in Missouri are hiring for Weekend Optum Call Center jobs?

Cities in Missouri with the most Weekend Optum Call Center job openings:

Weekend Optum Call Center jobs near you

Part-Time Crisis Call Center Specialist Weekend Overnights 11p-7a

Community Network For Behavioral Healthcare

Kansas City, MO • On-site

$21 - $27.75/hr

Part-time

Re-posted 12 days ago

Job description

Position Summary:

The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports, a Behavioral Health Access Line (BHAL), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.

As a part time weekend overnights 11p-7a Crisis Call Center Specialist, you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.

Key Responsibilities:

  • Answer incoming 988, BHAL, EPICC, and other designated behavioral health lines.
  • Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.
  • Provide crisis intervention, stabilization, and safety planning using best-practice models.
  • Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.
  • Engage in follow-up and care coordination when required by program protocols.
  • Accurately document all contacts in compliance with agency, state, and federal requirements.
  • Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.
  • Participate in case consultation, clinical supervision, and ongoing professional development.

Qualifications:

  • Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).
  • Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.
  • Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.
  • Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.
  • Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.
  • Strong written and verbal communication, with competency in electronic health documentation.
  • Flexibility to work overnights, weekends, and holidays as needed.

Schedule & Compensation:

  • Part-time position with minimum of 16hrs per week, flexible scheduling; weekend overnights 11p-7a and holiday availability required.
  • Competitive hourly wage.
  • Clinical supervision and ongoing training provided.

Work Environment:

  • This is a completely remote position once you have successfully completed the 5 day in person new hire orientation.
  • Must live within 1hour of the Greater Kansas City Metropolitan area.
  • Must have reliable and secure internet service.

Supportive team with access to supervision and staff wellness resources.

Apply