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Weekend Optum Call Center Jobs in Missouri (NOW HIRING)

SPECTRUM

Call Center Representative

Kansas City, MO · On-site

$20/hr

Ability to work a variety of schedules including nights, weekends, and holidays * Language ... customer service or a call center; 6+ months of working in cable operations, mobile, or ...

BJC

Call Center Rep- Days

Saint Louis, MO · On-site

$15.50 - $19.50/hr

Call Center Rep Barnes-Jewish Hospital needs you! Join the Telecommunications department as a Call ... Must work every other weekend (Sat & Sun) * Mandatory overtime required * Works 3 major holidays ...

BJC

Call Center Rep- Evenings

Saint Louis, MO · On-site

$15.50 - $19.50/hr

Call Center Rep Barnes-Jewish Hospital needs you! Join the Telecommunications department as a Call ... Must work every other weekend (Sat & Sun) * Mandatory overtime required * Works 3 major holidays ...

BJC HealthCare

Call Center Rep- Evenings

Saint Louis, MO · On-site

$14.50 - $18/hr

Join the Telecommunications department as a Call Center Rep on our flagship academic campus ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays ...

BJC HealthCare

Call Center Rep- Days

Saint Louis, MO

$14.50 - $18/hr

Join the Telecommunications department as a Call Center Rep on our flagship academic campus ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays ...

New

BJC

Call Center Rep (PT Evenings)

Saint Louis, MO · On-site

$15.50 - $19.50/hr

Call Center Rep Barnes-Jewish Hospital needs you! Join the Telecommunications department as a Call ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Holiday rotation * Must ...

BJC HealthCare

Call Center Rep- Evenings

Saint Louis, MO · On-site

$17.50 - $23.88/hr

Join the Telecommunications department as a Call Center Rep on our flagship academic campus ... Must work every other weekend (Sat & Sun) * Mandatory Overtime Required * Works 3 major holidays ...

AT&T

Call Center Sales Representative

Cape Girardeau, MO · On-site

$19.33/hr

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid ... Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center ...

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All JobsOptum Call Center JobsWeekend Optum Call Center JobsWeekend Optum Call Center Jobs in Missouri

Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in Missouri?

The most popular types of Optum Call Center jobs in Missouri are:

What cities in Missouri are hiring for Weekend Optum Call Center jobs?

Cities in Missouri with the most Weekend Optum Call Center job openings:

Weekend Optum Call Center jobs near you

Call Center Representative

The University of Kansas Health System

Liberty, MO • On-site

$15 - $18.75/hr

Part-time

Re-posted 4 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

236th of 889 rated healthcare providers

Job description

Position Title
Call Center Representative
Varies
Liberty Hospital
Position Summary / Career Interest:
The call center representative is a frontline resource for our patients, staff and physicians. The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Responsibilities and Essential Job Functions
  • Assists with operations of the Switchboard call center for the University of Kansas Health System and Medical Center.
  • The rep utilizes all software systems (Genesis, Communicator, OnCall, Epic to provide professional service to all callers, internal and external.
  • Triages incoming calls to determine caller needs and manage the callers' expectations with the highest level of customer service and efficiency by utilizing all available software resources.
  • Provides answering service for clinical and administrative departments
  • Provides code and personal pager management and pager programming after hours, weekends and holidays.
  • Activates medical code tests on all software systems, ensuring paging hardware and software systems are functioning.
  • Activates medical and security code teams
  • Initiates non urgent text pages to administrative and clinical staff
  • Maintains the on call schedules in the web on call system and Qgenda; makes changes to the schedules after hours as needed; documents changes and sends communication to hospital, physicians and university departments as needed.
  • Utilizes internal overhead paging system
  • Attend all individual, department and health system meetings, training and reviews as needed.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • 2 or more years of experience in call center-based customer service, health care call center or Emergency Dispatch Call Center.
  • Experience talking, typing and listening simultaneously in a customer service environment.
  • Experience utilizing Call Center Software to answer, transfer, page and email in a customer service environment.

Preferred Education and Experience
  • Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.

Knowledge Requirements
  • Exceptional communication and phone skills.
  • Ability to handle multiple calls and/or tasks while providing excellent customer service.

Time Type:
Part time
Job Requisition ID:
R-50081
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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