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Weekend Optum Call Center Jobs in California (NOW HIRING)

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... Create and manage work schedules to ensure adequate night and weekend coverage * Audit and monitor ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

This hourly position offers a starting wage of $17.00 or higher, with no weekend shifts (Monday to ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

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Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in California? The most popular types of Optum Call Center jobs in California are:
What cities in California are hiring for Weekend Optum Call Center jobs? Cities in California with the most Weekend Optum Call Center job openings:

Call Center Supervisor

DirectedLINK LLC

Los Angeles, CA

$80K - $100K/yr

Full-time, Other

Re-posted 17 hours ago


Job description

Title: Call Center Supervisor (Night Shift)

Employment Type: Full-time

Compensation Range: $80,000 - $100,000 annually

Location: Los Angeles, CA

Work Schedule: Onsite, Night Shift

Industry: Legal Services

Company Overview

This organization is a high-volume legal services provider supporting personal injury and employment-related matters through a centralized intake operation. The firm relies on structured call center processes, sales discipline, and client engagement excellence to drive case acquisition and service quality.

Position Summary

The Call Center Supervisor leads a night-shift intake team responsible for engaging potential clients and supporting case sign-ups. This role manages staffing, call quality, training, and performance while ensuring consistent client experience and operational coverage during extended hours.

Key Responsibilities

  • Lead and supervise a team of more than fifteen intake representatives
  • Create and manage work schedules to ensure adequate night and weekend coverage
  • Audit and monitor intake calls for quality, compliance, and conversion effectiveness
  • Assist intake representatives with client sign-ups as needed
  • Lead onboarding and training for new intake hires
  • Support client referral processes and intake procedures
  • Foster a positive, team-oriented onsite work environment
  • Work evenings, nights, weekends, and holidays as required

Required Qualifications

  • Ability to work evenings, nights, weekends, and holidays
  • Prior management or supervisory experience
  • Experience working in a call center environment
  • Bachelor’s degree in a relevant field
  • Experience managing or coaching entry-level workforce populations
  • Sales experience or sales-driven operational exposure
  • Strong communication and professional presence

Preferred Qualifications

  • Call center management experience
  • Experience working in a legal services environment
  • Familiarity with Salesforce or legal CRM platforms
  • Bilingual language proficiency