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Weekend Operations Coordinator Jobs in Michigan (NOW HIRING)

Signal of Michigan

Coordinator - Operations

Livonia, MI · On-site

$47K - $52K/yr

Coordinator Location: Livonia, MI Company: Signal of Michigan Job Type: Full-Time | Salaried ... Monday-Friday, 9:00 AM - 5:00 PM Occasional weekend availability is required based on operational ...

Corning

$17.75 - $23.75/hr

Lead daily execution of logistics operations, ensuring timely, accurate, and compliant shipment processing and serve as the primary escalation point for complex or urgent logistics issues. What will ...

SSP

Cash Operations & Finance Coordinator

Detroit, MI · On-site

$24/hr

We're looking for a Cash Operations & Finance Coordinator to support our cash room, invoicing, financial administration, and day-to-day business operations. In this role, you'll work closely with our ...

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Weekend Operations Coordinator information

What is the difference between Weekend Operations Coordinator vs Weekend Customer Service Associate?

AspectWeekend Operations CoordinatorWeekend Customer Service Associate
Primary RoleOversees operational activities during weekends, manages staff, and ensures smooth workflow.Handles customer inquiries, provides support, and resolves issues during weekends.
Required SkillsOrganizational skills, problem-solving, basic management, and communication.Customer service skills, communication, patience, and problem resolution.
Work EnvironmentOperational settings such as retail, logistics, or hospitality.Customer-facing roles in retail, hospitality, or service industries.
CertificationsOften not required but may include management or industry-specific certifications.Customer service certifications or training preferred but not mandatory.

The Weekend Operations Coordinator focuses on managing operational tasks and staff during weekends, ensuring business functions run smoothly. In contrast, the Weekend Customer Service Associate primarily interacts with customers, providing support and resolving issues. Both roles are vital in service industries but differ in responsibilities and skill sets.

What is a typical day for a weekend operations coordinator?

A weekend operations coordinator oversees daily activities related to operations during weekends, including managing staff, ensuring safety protocols, and coordinating logistics. The role often involves monitoring workflows, addressing issues promptly, and using tools like scheduling software to ensure smooth operations throughout the weekend shift.
What are popular job titles related to Weekend Operations Coordinator jobs in Michigan? For Weekend Operations Coordinator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Operations Coordinator jobs in Michigan look for? The top searched job categories for Weekend Operations Coordinator jobs in Michigan are:
What cities in Michigan are hiring for Weekend Operations Coordinator jobs? Cities in Michigan with the most Weekend Operations Coordinator job openings:
Weekend Operations Coordinator jobs near you

Coordinator - Operations

Signal of Michigan

Livonia, MI • On-site

$47K - $52K/yr

Full-time

Re-posted 17 days ago

Job description

Job Title: Coordinator
Location: Livonia, MI
Company: Signal of Michigan
Job Type: Full-Time | Salaried Position
Schedule:
Monday-Friday, 9:00 AM - 5:00 PM
Occasional weekend availability is required based on operational needs. If you are unavailable to work weekends when needed, please do not apply.
Salary:
$47,000-$52,000 starting salary, depending on experience (DOE)
Position Summary
The Coordinator is responsible for planning, coordinating, directing and managing the daily site activities of the assigned work by all Dedicated Officers. The Coordinator will assist the Director in managing efficiency ensuring that all on-site services run smoothly and effectively. Flexible availability is a must to align with the needs of the business requiring some overnights, weekends and holidays as needed. Exhibits good Customer Service while working with Clients and making presence known among our current business portfolio. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.
Soft Skills:
  • Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you communicate near-term goals as well as identify and hire new team members that align with Signal's vision and purpose?
  • Strategic Planning: Effective engagement, planning and execution of daily Dedicated responsibilities while meeting established deadlines. Can you effectively maintain all KPI efficiencies while balancing Signal's commitments to the Client's business needs?
  • Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
  • Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you implement training programs to support an employee's growth and development through recognition programs, staff meetings and consistent coaching and development?
  • Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you properly manage schedules and post orders, while reviewing and following up on incidents to maintain Client and employee relationships?

Responsibilities:
  • The coordinator will be responsible/accountable for the overall quality of service to assigned accounts/clients.
  • Operational KPIs direct accountability: Labor Efficiencies (including overtime), Dedicated Shift completion, Employee Retention, Customer retention, Daily sales outstanding, and A.R Over 90 days. Indirectly: Gross Profit Net Revenue Growth, Revenue per Owned pop, Same customer sales, Patrol completion.
  • Developing officers/Supervisors for success to impact Client service quality IE: hiring, training, scheduling, site instructions, oversight, Coaching and communication, etc.
  • Works alongside the Director through the hiring, onboarding process and reviews.
  • Works to continuously improve the processes, quality of service, and operational efficiency.
  • Supports and oversees officer continued development and performance management.
  • Ensures that all shifts are filled at least one month in advance reviewing and approving time off requests from Branch Supervisors and below.
  • Daily review of activity and incident reports, communicating needs accordingly between clients and upper management.
  • Responsible for overseeing maintenance and condition of all Franchise equipment.
  • Organizes and hosts weekly Coordinator meeting with Branch Dedicated Supervisors reviewing weekly scorecard, operational priorities, delegation review, and client issues
  • Notifies Director of issues in the field, or internally, for timely leadership follow up.
  • Monitors company policies, procedures through spot checks and inspections. Issues disciplinary action in accordance with the employee handbook.
  • Responsible for fostering a positive working environment through feedback and recognition programs.
  • Communicate with the Director in the Director Monthly Meeting to reviewing the scorecard, KPI results/goals, operational priorities, customer review, and internal needs.

Requirements:
  • High school diploma or GED
  • Bachelor's degree preferred
  • 2+ years of Management or leadership experience
  • Employment is contingent upon the results of background check and drug screen
  • Complete training modules within first month
  • Excellent organization, oral, and written communication skills
  • Adapt to established procedures and to help identify and solve problems
  • Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
  • Must be able to move equipment weighing up to 20 pounds
  • Must have valid driver's license and good driving record
  • Must have reliable transportation

?Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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