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Weekend Onboarding Jobs in Michigan (NOW HIRING)

Clean Team

Commercial Cleaner

Elkton, MI · On-site

$12.50 - $14.75/hr

Weekend Freedom: Fixed Monday-Friday schedule with zero weekend shifts. * Comprehensive Onboarding: Step-by-step guidance so you excel from day one. * Career Advancement: Potential for growth into ...

Compassus

Hospice Weekend RN

Saginaw, MI · On-site

$69K - $87K/yr

Comprehensive onboarding * Health, dental, vision for part & full-time positions * Generous Paid Time Off plan that increases with tenure * Wellness reimbursements for physicals and gym memberships

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Showing results 21-40

All JobsOnboarding JobsWeekend Onboarding JobsWeekend Onboarding Jobs in Michigan

Weekend Onboarding information

What is the difference between Weekend Onboarding vs Weekend Customer Support?

AspectWeekend OnboardingWeekend Customer Support
Required CredentialsBasic training, onboarding materialsCustomer service skills, product knowledge
Work EnvironmentOffice or remote, focused on new employee integrationCall centers, online chat, or in-person support
Employer & Industry UsageHR departments, corporate onboarding programsRetail, tech, telecom, and service industries
Common Search & Comparison IntentUnderstanding onboarding processes on weekendsProviding customer support during weekends

Weekend Onboarding involves guiding new employees through orientation and training during weekends, focusing on integration into the company. Weekend Customer Support, on the other hand, provides assistance to customers outside regular hours, ensuring service continuity. While both roles operate on weekends, their functions differ: onboarding centers on employee integration, whereas customer support emphasizes client assistance.

What are the most commonly searched types of Onboarding jobs in Michigan? The most popular types of Onboarding jobs in Michigan are:
What cities in Michigan are hiring for Weekend Onboarding jobs? Cities in Michigan with the most Weekend Onboarding job openings:
Weekend Onboarding jobs near you

Client Success Onboarding Specialist

Open Dealer Exchange

Southfield, MI • On-site

Full-time

Re-posted 29 days ago

Job description

Description

Client Success Onboarding Specialist


About 700Credit

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package. 


Summary

700Credit is looking for a reliable Client Success Onboarding Specialist to join the team at our headquarters in Southfield, MI. As a Client Success Onboarding Specialist, you will be responsible for managing the implementation and training of our solutions for new and existing clients. This will be done by analyzing client needs, developing tailored training and solutions, and ensuring all activities occur on time with a high level of customer satisfaction. The ideal candidate should have strong skills in the areas of client communication, problem-solving, and process improvement. These skills are essential for ensuring successful implementation of 700Credit services and maintaining long-term client satisfaction. 


Responsibilities

  • Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level of success.
  • Support business process improvement: Provide guidance and best practice recommendations to clients during implementation to drive strong adoption and long-term success with our software.
  • Serve as the primary client contact: Act as the main point of contact for clients throughout implementation and for designated clients post-implementation.
  • Compile compliance reports: Regularly prepare and submit compliance reports to ensure adherence to internal policies and industry regulations.
  • Act as a trainer and coach: Serve as a knowledgeable resource for clients, providing ongoing training, support, and coaching to help them maximize the value of 700Credit products.
  • Resolve client issues: Analyze and resolve client concerns directly or assist in working through complex issues to ensure effective outcomes.
  • Assist in product launches: Support Affiliate and 700Credit product launches, including post-launch follow-up with clients and affiliates to evaluate and improve the customer experience.
  • Contribute to team success: Actively support all members of the Implementation team in a productive and constructive manner.
  • Track and document client communications: Accurately record all client interactions and communications to maintain clear and up-to-date records.
  • Communicate new product features: Keep clients informed of new product features and updates, ensuring they understand new capabilities and how to take advantage of them.
  • Provide exceptional customer service: Ensure a consistently high level of service is delivered to clients, maintaining satisfaction and long-term loyalty.
  • Generate cross-sell opportunities: Work closely with the sales team to identify and produce cross-sell opportunities that introduce additional products and services to existing clients.

Requirements

Experience, Skills, and Knowledge

  • 2+ years of experience in a customer service or account management role
  • Strong knowledge of the automotive industry
  • Strong organizational skills with attention to detail
  • Excellent phone etiquette and customer service abilities
  • Bachelor's degree preferred, or equivalent professional experience
  • Willingness to travel as needed

Apply