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Weekend Msp System Engineer Jobs in Georgia (NOW HIRING)

Cortavo

Systems Engineer I

Atlanta, GA · On-site

Following MSP standards for ticket management, communication, security, and documentation. * Mentor ... Estimated Usage of Time * 70% - Level 3 Support and Project Work * 15% - System/Alert Monitoring ...

NLB Services

Sr. Systems Engineer

Atlanta, GA · On-site

$100K - $137K/yr

... MSP - please include location preference at the top of the resume. 5% Travel required (As needed ... Primarily team strategy meetings) Sr. Systems Engineer (Application Performance Monitoring) Use ...

Hyundai MOBIS

Network Engineer

Jefferson, GA · On-site

Partner with the MSP and internal teams on technology refresh initiatives, circuit strategy ... This includes, but is not limited to, account administration tasks, systems access request, user ...

Hyundai MOBIS

Network Engineer

Jefferson, GA · On-site

The Network Engineer will work with our Managed Service Provider (MSP) to architect and design LAN ... This includes, but is not limited to, account administration tasks, systems access request, user ...

TeamLogic IT

MSP Level 3 Technician

Marietta, GA · On-site

$70K - $90K/yr

System Administration: Perform regular maintenance and upgrades on client systems, including patch ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...

TeamLogic IT

MSP Level 3 Technician

Flowery Branch, GA · On-site

$65K - $80K/yr

System Administration: Perform regular maintenance and upgrades on client systems, including patch ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...

Falcomm

IT/EDA Engineer

Atlanta, GA

Falcomm is seeking an IT/EDA Systems Engineer who will sit at the intersection of IT infrastructure ... Collaborate with the external Managed Service Provider (MSP) to maintain IT systems, troubleshoot ...

Falcomm

IT/EDA Engineer

Atlanta, GA · On-site

Falcomm is seeking an IT/EDA Systems Engineer who will sit at the intersection of IT infrastructure ... Collaborate with the external Managed Service Provider (MSP) to maintain IT systems, troubleshoot ...

Falcomm

IT/EDA Engineer

Atlanta, GA · On-site

Falcomm is seeking an IT/EDA Systems Engineer who will sit at the intersection of IT infrastructure ... Collaborate with the external Managed Service Provider (MSP) to maintain IT systems, troubleshoot ...

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Weekend Msp System Engineer information

What are the typical challenges faced by a Weekend MSP System Engineer, and how can I prepare for them?

Weekend MSP System Engineers often encounter challenges such as handling urgent client issues with limited on-site support, managing multiple clients’ systems simultaneously, and troubleshooting critical incidents outside of regular business hours. To prepare, it’s important to develop strong remote problem-solving skills, be comfortable with a wide range of technologies, and communicate proactively with both clients and team members. Familiarity with documentation and escalation procedures can also help ensure smooth operations when unexpected situations arise.

What is a Weekend MSP System Engineer?

A Weekend MSP System Engineer is an IT professional who works for a Managed Service Provider (MSP), focusing on maintaining and supporting clients' IT systems specifically during weekends. Their responsibilities typically include monitoring servers and networks, troubleshooting issues, applying updates, and responding to client requests outside regular business hours. This role is vital for ensuring continuous IT support and minimizing downtime for clients who operate or require support over the weekend. Weekend MSP System Engineers often work remotely or in shifts to provide round-the-clock coverage. They must have strong technical skills, problem-solving abilities, and experience with various IT systems and platforms.

What is the difference between Weekend Msp System Engineer vs Network Support Specialist?

AspectWeekend Msp System EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged Service Provider (MSP) settings, remote and on-site supportCorporate IT departments, help desks, remote troubleshooting
Industry UsageCommon in MSPs providing 24/7 IT supportCommon in enterprise and small business networks

The Weekend MSP System Engineer primarily focuses on maintaining and supporting client systems within MSP environments, often working remotely or on-site during weekends. In contrast, a Network Support Specialist typically works within corporate IT teams, providing network troubleshooting and support during regular hours. Both roles require similar certifications and technical skills but differ mainly in work setting and scheduling.

What are the key skills and qualifications needed to thrive as a Weekend MSP System Engineer, and why are they important?

To thrive as a Weekend MSP System Engineer, you need strong expertise in network administration, troubleshooting, and server management, typically supported by a degree in IT or related certifications such as CompTIA, Microsoft, or Cisco. Proficiency with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms like Azure or AWS is crucial. Excellent problem-solving skills, effective communication, and the ability to work independently during off-hours are key soft skills for this role. These skills ensure timely resolution of client issues and reliable IT infrastructure support during critical weekend hours.
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Weekend Msp System Engineer jobs near you

Systems Engineer I

Cortavo

Atlanta, GA • On-site

Full-time

Posted 27 days ago

Job description

Job Overview:
We are seeking an experienced Systems Engineer I to join the Cortavo team. With over 5 years of professional experience, the ideal candidate will bring in-depth knowledge of Microsoft technologies, server management, automation, and virtualization. This role is responsible for supporting, maintaining, troubleshooting, and implementing IT systems and infrastructure for multiple client environments. This role serves as a technical resource for day-to-day operations, escalated support issues, and project delivery while following established MSP standards, documentation practices, and security policies.
This position reports directly to the Engineering Manager.
Responsibilities:
  • Troubleshooting escalated Service Desk tickets and serving as a technical resource on projects
  • Administering Microsoft 365, Active Directory, Entra ID, SharePoint, Teams, and related services.
  • Deploying and maintaining endpoint protection, MFA, backup solutions, and security tools
  • Mentor and train Associate Engineers and Service Desk Analysts.
  • Act as tier 3 escalation for Service Desk and Associate Engineers
  • Automate processes and deployments using PowerShell; focus on self-healing and maintenance aspects.
  • Develop, document, and maintain knowledgebase articles and playbooks for streamlined troubleshooting and issue resolution.
  • Collaborate with cross-functional teams, vendors, and stakeholders; assist in preparing proposals and design documents.
  • Continuously analyze and implement improvements in security, features, and technology updates.
  • Participating in on-call rotations and responding to service outages or critical incidents.
  • Following MSP standards for ticket management, communication, security, and documentation.
  • Mentor junior staff on technical procedures.
  • Maintain documentation standards and ticket updates aligned with MSP SLAs.
  • Meet or exceed CSAT, TTA, and TTR requirements for the Engineering department.
  • Ensure proactive communication and documentation during escalations and client interactions.

Required Skills & Qualifications:
  • Bachelors degree in Computer Science, Engineering, or Information Technology.
  • 4-7 years of IT systems engineering experience.
  • Proficiency in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft Endpoint Manager (Intune).
  • Experience with Office 365 administration and migrations tools such as BitTitan.
  • Knowledge of help desk ticketing systems (Halo) or similar.
  • Strong written and verbal communication skills; an empathetic customer service approach.
  • Excellent organizational, time management, and multitasking capabilities.
  • Ability to communicate technical concepts to non-technical stakeholders, attend client-facing meetings, provide clear technical resolutions, and deliver high-touch communication during escalations.

Additional Qualifications:
  • Managed Service Provider experience.
  • Microsoft Certifications, especially Identity and Access Administrator Associate (SC-300), Endpoint Administrator Associate (MD-102), and Teams Administrator Associate (MS-700).
  • Familiarity with IT hardware, software, and managed services technology.
  • Understanding of Teams Voice product implementations.
  • Expertise in PowerShell scripting and automation.

Estimated Usage of Time
  • 70% - Level 3 Support and Project Work
  • 15% - System/Alert Monitoring
  • 10% - Documentation for Customer and Internal Environments
  • 5% - Professional Development and Certifications

Work Environment
  • Competitive salary, as well as employer, contributed health benefits
  • Atlanta, GA office location
  • Access to a Company cell phone plan
  • A seat on an energetic team that collaborates and pushes each other to be better
  • A fast-paced but cooperative environment with endless potential for growth
  • Celebration events for team and Company successes throughout the year

Flexible work from home options available.