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Weekend Lands End Call Center Jobs in Boca Raton, FL

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Weekend Lands End Call Center information

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$8

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How much do weekend lands end call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend lands end call center in Boca Raton, FL is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Weekend Lands End Call Center vs Customer Service Representative?

AspectWeekend Lands End Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often in retail or apparel industryOffice or remote, customer-facing roles across various industries
Employer & IndustryLands End retail, customer support for apparel and home goodsVarious industries including retail, telecom, and service sectors

Weekend Lands End Call Center roles focus on customer support within Lands End's retail environment, often requiring weekend shifts. Customer Service Representatives work across multiple industries, providing support in diverse settings. While both roles involve customer interaction and similar credentials, the Lands End position is specific to the retail sector and weekend hours, whereas Customer Service Representatives have broader industry options.

What are popular job titles related to Weekend Lands End Call Center jobs in Boca Raton, FL? For Weekend Lands End Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Weekend Lands End Call Center jobs in Boca Raton, FL look for? The top searched job categories for Weekend Lands End Call Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Weekend Lands End Call Center jobs? Cities near Boca Raton, FL with the most Weekend Lands End Call Center job openings:
Weekend Lands End Call Center jobs near you
Call Center Manager

Call Center Manager

NATIONAL FLOORS DIRECT INC

Boca Raton, FL • On-site

$58K - $68.50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be a leader, a crucial customer touch point, and a representative of the National Floors Direct brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs and purchase of new floor-coverings.

Responsibilities:

• Managing, leading, and engaging a mid-sized team.

• Handling inbound calls and making outbound calls.

• Engaging with prospective customers regarding their floor covering needs.

• Passionate about delivering a great customer experience.

• Providing a positive and informative customer experience.

• Use internal tools to document all customer touch points and communications.

• Availability to weekends.

• Ability to build rapport with customers.

• Contribute to the achievement of team goals and outcomes.

• Participate in regular training and development meetings as required.

• Represent the brand in line with our mission of delivering an amazing customer experience.


Qualifications:

• 5+ years of Call Center, Customer Service, or other customer facing experience.

• 3+ year of leadership experience.

• Familiarity with Customer Relationship Management (CRM) software and best practices.

• Technologically proficient,

• Excellent listening and communication skills.

• Must possess a positive, can-do attitude.


Benefits and Compensation:

• Performance Bonuses

• 100% Paid Training

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Schedules

• Employee Discounts

• Paid Time Off (PTO)

• 401k


What Our Employees Say About Us?

• Indeed Employee Reviews: 88%

• Glassdoor Employee Reviews: 96%


What Our Customers Say About Us?

• Consumer Affairs Customer Reviews: 90%

• Trustpilot Customer Reviews: 90%

• Houzz Customer Reviews: 94%

• Google Customer Reviews: 94%


How Our Call Center Managers Are Set Up For Success?

• Ongoing Training

• Learning and Development

• Career Pathing

• Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.